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Rating: 5 out of 5
Clear site. Announced deadlines.
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Customer reviews of BEBE2LUXE
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 8 926 published reviews
Summary of reviews
BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
Satisfied
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Rating: 4 out of 5
I would have given 5 stars if the delivery had gone well, paid €10 almost to be delivered at home, waited all day only to be told the next day that it was dropped off at a pickup point. Otherwise corresponds to its description, not yet tried with baby
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Rating: 4 out of 5
Ease of ordering, delivery tracked and dropped off by the delivery person in front of the door,
Easy to assemble.
Not yet tried as baby is pending.
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Easy to assemble.
Not yet tried as baby is pending.
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Rating: 5 out of 5
Expected hopes
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Very satisfied with my purchase
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Rating: 5 out of 5
Very good product, very happy
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Rating: 5 out of 5
easy access and easy to navigate
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Rating: 1 out of 5
I did not receive the correct car seat, customer service has been playing with me for a week. Moreover, they do not answer the phone and they respond to emails after 24 or 48 hours.
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Response from BEBE2LUXE
Hello, we are sorry for the reference error. Like many companies, we have been affected by Covid which has reduced our staff, a response was guaranteed within 24/48 hours to emails, the office being exceptionally closed during this period. A new package was sent as soon as possible, the rest is currently in progress. For all requests, we remain available from your customer area. Best regards, Bebe2luxe
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Rating: 5 out of 5
Great, my order arrived in 2 days
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Rating: 5 out of 5
Magnificent, I recommend
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Rating: 5 out of 5
I recommend
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Rating: 5 out of 5
Very good
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Rating: 1 out of 5
Meh.
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Response from BEBE2LUXE
Hello, Are you experiencing a problem with our product? Please do not hesitate to contact us at the following address if that is the case, we are here to help: [email protected] Best regards, KANDK
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Rating: 3 out of 5
It's okay, still disappointed.
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Rating: 4 out of 5
Super product!
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Rating: 5 out of 5
Simple and intuitive.
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Rating: 5 out of 5
Perfectly meets my expectations!
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Rating: 4 out of 5
Speed of delivery.
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Rating: 5 out of 5
Fast delivery, very satisfied with the product even though the baby has not yet arrived.
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Rating: 5 out of 5
Easy navigation, nothing to say, product very well conforms to the image on the site, fast delivery.
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Rating: 5 out of 5
I called customer service on the Monday before Christmas to order a swing and to know the delivery times. The person I spoke to on the phone was professional and pleasant. I received the item the very next morning. Order placed before noon on Monday. Thank you very much.
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Rating: 3 out of 5
Mediocre delivery. Package left on time but had a lot of difficulty being delivered.
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our delivery person, we will make sure to pass on the information. Best regards, KANDK.
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Rating: 5 out of 5
Great order tracking via SMS.
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Rating: 5 out of 5
Very good.
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Rating: 4 out of 5
Really super practical swing, foldable, doesn't take up much space. Several rocking speeds, several melodies, appreciated vibration mode. Baby loves it a lot. Super quality/price ratio. One negative point, we received the wrong color, fortunately, we received beige (for a boy, it works too) instead of gray. We had a nice gesture from customer service who was super responsive. Super fast delivery, in 2 days.
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Rating: 5 out of 5
Very comfortable swing. Bought for my nephew. He feels good in it and falls asleep with the soft melodies that rock him.
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Rating: 4 out of 5
Very nice and good seat, quite simple to install.
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Rating: 5 out of 5
I recommend this swing. Ideal for baby.
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Rating: 5 out of 5
Very good, fast delivery and careful packaging.
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Rating: 5 out of 5
Complies with the description. Good quality/price ratio.
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Rating: 5 out of 5
Super, I'm really very happy, I regret not having bought it before, my daughter loves the rocking and the music. Great gift.
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Rating: 5 out of 5
Simple and fast.
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Rating: 5 out of 5
Great, nothing to complain about and delivery was perfect.
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Rating: 5 out of 5
Product not yet tested, baby not yet arrived.
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Rating: 5 out of 5
Fast shipping, package very well protected.
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Rating: 5 out of 5
This is the third item I buy from Bebe2luxe and frankly I am always satisfied. The delivery is fast, the items are sturdy. Nothing to say.
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Rating: 5 out of 5
Very practical with Bluetooth connection, very gentle rocking. I would have preferred to be able to adjust the angle of the bouncer, but that does not lower the rating at all.
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Rating: 5 out of 5
Material compliant
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