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A
Rating: 4 out of 5
Very good.
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Customer reviews of BEBE2LUXE
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 001 published reviews
Summary of reviews
The store consistently delivers fast shipping and timely delivery across diverse products, with many items arriving quickly and matching or exceeding description details. Customers frequently praise the reliability of delivery, careful packaging, and the ease of use or suitability of products for babies, including items that help with comfort and sleep. The product quality shines through satisfied remarks about design, durability, and how well items fit described features, with several buyers expressing strong recommendations and trust in repeat purchases. Overall, the experience is characterized by dependable delivery, accurate descriptions, and positive impressions of product performance and usefulness.
Reviews 1, 3 and 4 stars
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Rating: 3 out of 5
Product conforms to the order
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A
Rating: 4 out of 5
Simple and efficient site
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A
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
We received the swing well but had a functioning problem, we returned it with a return number but we have no news.
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Response from BEBE2LUXE
Hello, we have received your package, it has been examined, a package will be shipped within 48 business hours. For any questions, please contact us directly via this link: https://www.bebe2luxe.fr/fr/contactez-nous Best regards, the Bebe2luxe team.
A
Rating: 4 out of 5
Satisfied with the fast delivery.
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A
Rating: 4 out of 5
The site is very well done, no difficulty. My purchase brought me complete satisfaction, the delivery was fast, I appreciated this first order and I will certainly make another if needed.
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A
Rating: 4 out of 5
Fast delivery and order compliant.
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A
Rating: 3 out of 5
The site is good and the product matches the description. However, the carrier responsible for delivering the packages is not serious at all, and when we contact luxury baby to inform them that we haven't received our package, they believe the carrier... They should change carriers.
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our delivery person, we will make sure to pass on the information. Best regards, KANDK
A
Rating: 1 out of 5
I don't have the content
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Response from BEBE2LUXE
Hello, please do not hesitate to contact us via this link in case of any problems encountered with the delivery or with the product, we are here to help you: https://www.bebe2luxe.fr/fr/contactez-nous Best regards, the Bebe2luxe team
A
Rating: 4 out of 5
Beautiful product, conforms to the description. I can't wait to see my baby in it!
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A
Rating: 4 out of 5
PRODUCT SITE OK DELIVERY A BIT LONG
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A
Rating: 4 out of 5
Perfect, the little princess is delighted and the parents too!
Very good complete product and works perfectly, to see over time!
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Very good complete product and works perfectly, to see over time!
A
Rating: 4 out of 5
Good and beautiful product. The only downside is that the rear-facing position is not reclined enough
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A
Rating: 3 out of 5
The delivery person really needs to come to the house and not pretend!
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our delivery person, we will make sure to pass on the information. Best regards, KANDK
A
Rating: 4 out of 5
Very good site. Product as described. However, the transport was terrible, the box was torn.
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A
Rating: 4 out of 5
Good product that meets expectations and fast delivery
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A
Rating: 1 out of 5
Change the delivery company, they changed the date and time of delivery 3 times, otherwise the product is perfect
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our delivery person, we will make sure to pass on the information. Best regards, KANDK
A
Rating: 4 out of 5
Very good product, delivery was very long and very poor communication with the delivery person
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A
Rating: 4 out of 5
I did not encounter any problems with my order. Everything is perfect
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A
Rating: 4 out of 5
Very good content, be careful with the delivery
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A
Rating: 4 out of 5
Very good product
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A
Rating: 3 out of 5
Shipping costs too expensive
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Very nice swing, the plush carousel doesn't stay in place too well, baby can't enjoy it too much and the swing goes a bit fast at first for the first month in my opinion but otherwise very good product
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A
Rating: 4 out of 5
4/5 because we can always do better. I recommend bebe2luxe
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A
Rating: 3 out of 5
Fast delivery.
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A
Rating: 3 out of 5
Very good site, but long delivery time due to restocking
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A
Rating: 4 out of 5
Excellent product but it needs: 1) Improve the remote control (get closer otherwise it doesn't work) 2) Improve the speakers
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A
Rating: 1 out of 5
No problem with the delivery, however I received a product that does not work and I called for a refund but got no response. Very disappointed..
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Response from BEBE2LUXE
Hello, we are sorry that the product received is defective. An order manager is currently in contact with you to resolve the issue as soon as possible. Best regards, the Bebe2luxe team
A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Correct order, the product is compliant and of quality. Fast delivery, the only downside is that the item arrived in its original box and was damaged, torn, but nothing was damaged inside, that’s the main thing. Overall, I am delighted to have discovered this site.
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A
Rating: 3 out of 5
I ordered 2 car seats and only 1 was delivered, I had to make a complaint to the site for the delivery of the 2nd seat
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A
Rating: 4 out of 5
Despite a very long delivery time due to a stock shortage, we are satisfied
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A
Rating: 4 out of 5
The delivery was delayed by a month but I am satisfied with my order
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A
Rating: 1 out of 5
Order very late!
Chaotic delivery, I was supposed to be refunded for the delivery fees, I never received anything!!!! Hours on the phone, for a delivery after 6/7 weeks,
I do NOT recommend AT ALL.
Catastrophic!!!! Lamentable.
I gave birth and still had not received my order, it’s shameful!!!!
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Chaotic delivery, I was supposed to be refunded for the delivery fees, I never received anything!!!! Hours on the phone, for a delivery after 6/7 weeks,
I do NOT recommend AT ALL.
Catastrophic!!!! Lamentable.
I gave birth and still had not received my order, it’s shameful!!!!
Response from BEBE2LUXE
Hello, we are sorry to read how much this delay has caused you trouble. As indicated several times by email, we encountered a production delay beyond our control. This resulted in exceptional delivery delays for which we are sorry. You had the option to cancel your order at any time and we thank you for maintaining it despite the conditions. Have a very nice day. Best regards, the Bebe2luxe team
A
Rating: 4 out of 5
Good product
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A
Rating: 3 out of 5
I only give 3 stars because of the disastrous delivery by GLS. There were several days of delivery delay due to the lack of professionalism of the delivery person. In the end, my package was delivered on our trash bins outside our home. This is unacceptable considering we paid €8.90 for delivery fees.
The ALPHA swing (violet color) that we received is perfect, it is an excellent quality/price ratio. It assembles very quickly and easily. It is even better than the swings of the same type from the brand 4Moms which are much more expensive and that babies tolerate poorly..... So I recommend this product but be careful with the delivery by GLS.
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The ALPHA swing (violet color) that we received is perfect, it is an excellent quality/price ratio. It assembles very quickly and easily. It is even better than the swings of the same type from the brand 4Moms which are much more expensive and that babies tolerate poorly..... So I recommend this product but be careful with the delivery by GLS.
A
Rating: 4 out of 5
Very good item. True to the description
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