BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.
Hello and thank you for your feedback! We are delighted to know that you found your purchase quick and that the shipping went smoothly. Your satisfaction is our priority, and your comments encourage us to continue improving our service. Please feel free to come back to us to share your future experiences! Best regards, The bebe2luxe.fr team
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ALAIN D.
Rating: 3 out of 5
following a purchase from 06/03/2025
Defective device, returned for refund
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Response from BEBE2LUXE
Hello, We thank you for taking the time to share your experience. We are sincerely sorry to hear that you encountered a problem with your device and had to return it for a refund. Your feedback is valuable and helps us improve our service quality. Please do not hesitate to let us know if you have any other comments to share. Best regards, The bebe2luxe.fr team
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Prescillia C.
Rating: 4 out of 5
following a purchase from 17/01/2025
Good product, it really lacks a wheel system that would make daily use more practical. The carrier also needs to review their logistics, it is deplorable.
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Response from BEBE2LUXE
Hello, Thank you very much for your positive feedback on our product! We are delighted that you like it. We fully understand your concerns regarding the lack of wheels and the logistical difficulties encountered with the carrier. Your feedback is valuable and helps us identify areas for improvement. We appreciate your support and remain open to your suggestions. Best regards, The bebe2luxe.fr team
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Sylviane L.
Rating: 4 out of 5
following a purchase from 09/02/2025
The product matches the description, only if there was a transport bag and wheels, it would be ideal. However, I am delighted with my purchase.
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FLORENT V.
Rating: 4 out of 5
following a purchase from 10/02/2025
I am satisfied with my order, arrived on the expected day and date.
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Ramata K.
Rating: 4 out of 5
following a purchase from 05/02/2025
Fast delivery
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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sandy V.
Rating: 1 out of 5
following a purchase from 29/01/2025
The package was not delivered to the right place, and now that I have finally been able to retrieve my package, the swing does not work, I sent an email and I am now waiting for a response, so for now I am giving only one star.
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Cerescu S.
Rating: 1 out of 5
following a purchase from 25/01/2025
Hello, damaged item and very, very dirty!!!
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and we respond within 24 working hours at the following address to find a quick solution and organize a free return of your product for customer service expertise: [email protected] Best regards, your customer service.
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'Jordan' D.
Rating: 1 out of 5
following a purchase from 31/08/2024
Swing worked for 3 months. So still under warranty. Customer service response? You do not have the correct power supply for the product, even though it is the one that was sent with the product, they don't even know what they are selling, it's absurd. Moreover, the customer service person offers to sell me a power supply and a base when the issue is supposedly the power supply...
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SANDRINE A.
Rating: 4 out of 5
following a purchase from 25/01/2025
The mosquito net does not hold well
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Amandine R.
Rating: 4 out of 5
following a purchase from 14/01/2025
As for the order, the delivery method, and especially the very satisfactory time frame. I recommend! Upon arrival, the package was very well packaged and protected.
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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kevin Q.
Rating: 3 out of 5
following a purchase from 08/01/2025
Ordered in pink, cheaper, the item is no longer in stock, so I paid more to get it in gray. Very good item, so why 3 stars? And delivery to a pickup point when it was supposed to be home delivery.
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Fouzia O.
Rating: 4 out of 5
following a purchase from 20/01/2025
Serious, competent, and fast
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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CELESTINA N.
Rating: 4 out of 5
following a purchase from 27/11/2024
Satisfied with my purchases, let's see over time
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catherine G.
Rating: 4 out of 5
following a purchase from 02/12/2024
The bed is easy to assemble, very good for the price, fabric a bit wrinkled, wheels and rocking ok, mosquito net perfect, mattress not very thick, 15 min there is a cover, the problem is only the delivery, GLS not serious, package delayed day after day, I had to go pick it up... the package was in another department!
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product and its delivery. We are available by email and respond within 24 working hours at the following address to find a quick solution to your problem: [email protected] Best regards, your customer service.
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leila E.
Rating: 1 out of 5
following a purchase from 27/11/2024
the co-sleeping was already assembled and put back in the packaging, it was not in good condition, dirty marks. scattered parts
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ROukaya D.
Rating: 4 out of 5
following a purchase from 29/11/2024
Serious and fast service, good continuation, the cradle is too cute, thank you
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Annick L.
Rating: 4 out of 5
following a purchase from 27/11/2024
Everything is perfect
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Dylan P.
Rating: 1 out of 5
following a purchase from 13/11/2024
Not received
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Imane H.
Rating: 4 out of 5
following a purchase from 24/11/2024
Very good thank you
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Marie-Pierre M.
Rating: 4 out of 5
following a purchase from 27/10/2024
Product conforms to the website
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Rachel T.
Rating: 4 out of 5
following a purchase from 29/09/2024
Very nice high swing compared to others. Nice finish very good quality price
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Sandy N.
Rating: 4 out of 5
following a purchase from 25/10/2024
Well packaged parcel, customer service responds quickly just a bit long delivery time
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Ouahiba C.
Rating: 1 out of 5
following a purchase from 06/11/2024
I did not receive the package
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product and its delivery. We are available by email and we respond within 24 business hours at the following address to find a quick solution to your problem and try to obtain a commercial gesture if possible for your order: [email protected] Best regards, your customer service.
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Abdelrahim K.
Rating: 4 out of 5
following a purchase from 25/10/2024
Excellent product
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Melody D.
Rating: 4 out of 5
following a purchase from 05/10/2024
Very long to arrive but when I received it I was happy to see it
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Maessya J.
Rating: 1 out of 5
following a purchase from 05/10/2024
Never received my package!
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product and its delivery. We are available by email and we respond within 24 working hours at the following address to find a quick solution to your problem and try to obtain a commercial gesture if possible for your order: [email protected] Best regards, your customer service.
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Marine E.
Rating: 4 out of 5
following a purchase from 08/10/2024
Satisfied overall with my order.
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Julie D.
Rating: 4 out of 5
following a purchase from 09/10/2024
Order received within the indicated time in very good condition. However, for the delivery, we chose a relay point with lockers, the package could not fit there because it was too large. It was dropped off at another relay point without telling us which one and without informing us. On the site, it was just indicated that the package had been delivered to the relay point. We had to call customer service who was able to give us all the information.
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Germain P.
Rating: 4 out of 5
following a purchase from 05/10/2024
Clear and simple
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Diey D.
Rating: 4 out of 5
following a purchase from 29/09/2024
Satisfied with our purchase. Not yet tested with the baby but I think it would be wiser to add a mattress. Unfortunately, I don't know what size to take.
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Danna Dorel B.
Rating: 4 out of 5
following a purchase from 04/10/2024
Very good quality, I like it.
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Suzanne S.
Rating: 4 out of 5
following a purchase from 11/09/2024
Item well detailed on the site.
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Sandrine M.
Rating: 4 out of 5
following a purchase from 23/09/2024
Everything is very good but the price is still significant.
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Candie C.
Rating: 4 out of 5
following a purchase from 29/09/2024
Very good bed, not yet tried but seems practical, however, the stitching was not finished in some places / unstitched and some threads were sticking out.
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georges S.
Rating: 4 out of 5
following a purchase from 23/09/2024
Delivered in 2 days
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Gelas G.
Rating: 4 out of 5
following a purchase from 21/09/2024
Clear ergonomic site, lots of choices
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Maïssara I.
Rating: 4 out of 5
following a purchase from 16/08/2024
Very fast delivery
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Pascal O.
Rating: 3 out of 5
following a purchase from 01/07/2024
Delivery and deadlines respected
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Manel S.
Rating: 4 out of 5
following a purchase from 14/09/2024
Does not meet my expectations. Too small.
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