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A
Rating: 4 out of 5
Good product.
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Customer reviews of BEBE2LUXE
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 001 published reviews
Summary of reviews
The store consistently delivers fast shipping and timely delivery across diverse products, with many items arriving quickly and matching or exceeding description details. Customers frequently praise the reliability of delivery, careful packaging, and the ease of use or suitability of products for babies, including items that help with comfort and sleep. The product quality shines through satisfied remarks about design, durability, and how well items fit described features, with several buyers expressing strong recommendations and trust in repeat purchases. Overall, the experience is characterized by dependable delivery, accurate descriptions, and positive impressions of product performance and usefulness.
Reviews 1, 3 and 4 stars
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Rating: 4 out of 5
Great site, fast delivery.
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A
Rating: 3 out of 5
Following this order of a deck chair that we gifted my husband, my children, and I to my little sister and her partner for the arrival of the baby. My sister is delighted, so overall happy.
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A
Rating: 3 out of 5
On the baby2luxe side, the product is compliant and properly packaged, correct deadlines. But they need to hire a more serious delivery service.
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A
Rating: 4 out of 5
Okay
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A
Rating: 4 out of 5
The package arrived in very good condition, satisfied
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A
Rating: 4 out of 5
Clear and quick order
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A
Rating: 4 out of 5
Fast delivery and on the right date. The stroller is a game changer for me, between folding and fitting in the trunk, it's great and very maneuverable. I'm happy, my only regret is that the rain cover is not included with the stroller.
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A
Rating: 3 out of 5
Item received in good condition, but with a week's delay! Really too bad because we needed it for last weekend. The seat seems to be of good quality, must be installed today.
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A
Rating: 3 out of 5
The delivery time is well respected even ahead of schedule. However, the item I received is not the color I ordered.
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A
Rating: 4 out of 5
Items conform. Satisfied!
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A
Rating: 4 out of 5
Satisfied with the product but when it arrived the box was very damaged and crushed
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A
Rating: 3 out of 5
Downside for the delivery... GLS sends a lot of emails with incorrect dates and does not communicate the correct date...
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Satisfied except that with the batteries it doesn't work, have to plug it in, too bad otherwise for the delivery once shipped received very quickly
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Rating: 4 out of 5
.....
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A
Rating: 4 out of 5
Good, I am satisfied with my order
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A
Rating: 3 out of 5
I didn't like that the product was out of stock, apparently, because it was only sent 1 week after I placed my order. Everything else is good and delivered on the scheduled date.
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A
Rating: 4 out of 5
Very practical
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A
Rating: 3 out of 5
Very long delivery time, but product as described
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A
Rating: 4 out of 5
I took away one star for the delivery time. I had to wait 1 month to receive my item and I had difficulty assembling the legs when folding it, but I am absolutely satisfied with the product. I can't wait for the baby to arrive to test it with him now.
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A
Rating: 1 out of 5
Poor quality product
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Response from BEBE2LUXE
Hello, our sales team has noted your review, we will contact you. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service.
A
Rating: 4 out of 5
I am not disappointed with my order but I thought there would be more movement in the swing, but I am delighted with it.
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A
Rating: 4 out of 5
I had to follow up on the order but otherwise everything is perfect.
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A
Rating: 4 out of 5
Top delivery, quick customer service, order received on time. I recommend the site.
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A
Rating: 4 out of 5
Very happy with the customer service, only big downside, the delivery.
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A
Rating: 3 out of 5
Delivery longer than expected... item conforms to the description. Super quality, I am satisfied, we'll see with time.
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A
Rating: 4 out of 5
Beautiful site
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A
Rating: 4 out of 5
I am happy with my purchase but a small hiccup, the blue color is not the same as the photo on the site... And the pink toys for a boy are not great lol but it's okay, very light, very practical, thank you for the speed.
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A
Rating: 4 out of 5
Satisfied from start to finish, order as expected!
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A
Rating: 1 out of 5
I’m still waiting for a response from customer service; the magic dodo was sewn upside down, head at the bottom and feet at the top. It’s frustrating because they are unreachable by phone, only by email, so it takes too long and it annoys me. I had been waiting for this order for over a month. What solution? Because honestly, being pregnant, I have no desire to run to the post office to return it. Hoping they find a solution quickly because we are going on vacation at the end of the month.
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A
Rating: 3 out of 5
Navigation on the site was good, the order went well but I received the car seat in black when I had ordered it in gray. I have to keep it but I'm very disappointed.
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A
Rating: 1 out of 5
I am missing a product, I was only delivered one product. The delivery person said that was all he had.
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A
Rating: 4 out of 5
Satisfied with my order, delivery time about 3 weeks.
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A
Rating: 1 out of 5
I do not recommend. They do not respect their conditions.
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A
Rating: 1 out of 5
The swing arrived broken. I am waiting for your response for an exchange to get another one in good condition.
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A
Rating: 1 out of 5
Terrible, you need a car that supports the fixing system. + High shipping costs. Result: Almost €200 in the trash.
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Response from BEBE2LUXE
Hello, this is the principle of an isofix car seat; the product listing clearly states that the fixings are isofix and not with the seatbelt, which means your vehicle must be equipped with the isofix system to install the seat. We have sent you several emails offering free return for a refund, but to date we have not received any response. Best regards, the Bebe2luxe team.
A
Rating: 4 out of 5
Very satisfied, fast delivery arrived before the indicated date.
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A
Rating: 3 out of 5
The cradle is very cute but the delivery time is too long.
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Rating: 4 out of 5
Very beautiful product, satisfied with my purchase. However, I find the shipping costs a bit expensive since the delivery took more than 72 hours to arrive.
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