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A
Rating: 3 out of 5
Meh, I expected better for the Magic dodo, I don't feel it very secure for an infant, luckily it was on sale. But I am still disappointed...
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Customer reviews of BEBE2LUXE
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 001 published reviews
Summary of reviews
The store consistently delivers fast shipping and timely delivery across diverse products, with many items arriving quickly and matching or exceeding description details. Customers frequently praise the reliability of delivery, careful packaging, and the ease of use or suitability of products for babies, including items that help with comfort and sleep. The product quality shines through satisfied remarks about design, durability, and how well items fit described features, with several buyers expressing strong recommendations and trust in repeat purchases. Overall, the experience is characterized by dependable delivery, accurate descriptions, and positive impressions of product performance and usefulness.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Overall satisfied but the item seems to have a defect
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A
Rating: 4 out of 5
Great purchase and very nice car seat, just need to install it
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A
Rating: 4 out of 5
Very good product
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A
Rating: 4 out of 5
Can't wait to try it with my future princess, but it looks very good!!
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A
Rating: 4 out of 5
Top delivery despite the lockdown.
Happy with my item.
Not used yet ...
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Happy with my item.
Not used yet ...
A
Rating: 4 out of 5
Happy with this swing.
Baby is not here yet so I can't try it with him.
The only downside I would say is the mobile's foot which is not fixed at all. It moves back and forth when the swing mode is on.
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Baby is not here yet so I can't try it with him.
The only downside I would say is the mobile's foot which is not fixed at all. It moves back and forth when the swing mode is on.
A
Rating: 4 out of 5
Satisfied,
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A
Rating: 3 out of 5
Serious site, quick response when we send an email and fast delivery
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A
Rating: 4 out of 5
This product is practical, we can easily transport it with us. And this 3-in-1 function cradle chair.. is a time saver.
It is also of very good quality.
Just aesthetically, I would have preferred that the mosquito net attachment is not visible on the bed. I would have preferred it to be clipped under the fabric and then covered with the pressure.
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It is also of very good quality.
Just aesthetically, I would have preferred that the mosquito net attachment is not visible on the bed. I would have preferred it to be clipped under the fabric and then covered with the pressure.
A
Rating: 4 out of 5
Fluid and practical site. The description matches perfectly.
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A
Rating: 4 out of 5
Hello, I could have given 5 stars if a small downside, the maximum weight had been well indicated - for info it's 9kg or about 6 months - otherwise super fast delivery considering the period and assembly was okay.
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A
Rating: 4 out of 5
We found the site very good. Apart from a computer bug on the site which caused a delay in processing the order, everything was resolved very quickly thanks to the quality of customer service. We received the packages 2 days later, so great!
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A
Rating: 1 out of 5
"Boom fixed set" was defective, I mean this part keeps getting stuck in the frame every time I push the button to release the chair swing.
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Response from BEBE2LUXE
Hello, did you place the chair in the lowest position before pressing the button to release the bar? We await your return. Regards, Bebe2luxe.
A
Rating: 3 out of 5
The site does not seem serious enough. I assembled the crib but I have concerns about the comfort because the small mattress is cut since it transforms into a seat, I am afraid my baby will be poorly positioned for sleeping. Is there not something to do or a small mattress to add? Thank you. Best regards.
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Response from BEBE2LUXE
Hello, thank you for your feedback, could we know why our site does not seem serious enough? All reviews are taken into account and we evolve thanks to your remarks which are so important, so do not hesitate to let us know what is wrong with the site :) For the crib, you can add a 75 x 38 mattress for the comfort of the baby, you can easily find one on the internet :) Best regards, the Bebe2luxe team.
A
Rating: 4 out of 5
The site is very clear
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A
Rating: 4 out of 5
Package received very quickly, good for the price on sale
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A
Rating: 4 out of 5
Perfect!
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A
Rating: 3 out of 5
Product ordered in duplicate because of twins, received after a month despite the lockdown. However, a few problems: neither of them works with batteries and one is missing a screw to attach the canopy. It is also regrettable that the mattresses are too thin for nights with no possibility of removing the harness for the comfort of the babies in cradle mode. For future versions, wheels would be a plus.
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A
Rating: 1 out of 5
Received the wrong swing chair, waiting for customer service...
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Response from BEBE2LUXE
Hello, our sales team has noted your evaluation, we will contact you. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service.
A
Rating: 4 out of 5
A good deal for this gift. Too bad the shipping costs are so high. However, delivered in five days despite the lockdown.
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A
Rating: 1 out of 5
I still haven't received my order.
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A
Rating: 4 out of 5
Simple navigation but not much choice on the site.
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A
Rating: 4 out of 5
Product delivered very quickly and in good condition. The product corresponds to the description made on the site. Practical product and of good quality for the proposed price. However, you need to add a mattress for the cradle because otherwise too fragile. Quite intuitive to install and handle.
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A
Rating: 4 out of 5
Fast and meets my expectations, nothing to say it works super well. The only downside is that the arch was mounted upside down so I had to disassemble it and it's a hassle to put it back right..
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A
Rating: 4 out of 5
I received the Louna cradle today, it is solid and pretty, the only downside is that I received the hood with the arch defective, the clips are upside down.. I contacted customer service and they will send me a new one, to be continued..
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A
Rating: 4 out of 5
We received our car seat. We are very happy with it. We struggled a bit to discover all the features and understand the installation of the isofix base. I can't give the maximum rating because the baby is still snug and I can't give my opinion on his well-being in this car seat. In any case, it looks very comfortable and very safe. Received quite quickly given the current circumstances. I can't wait to see how it performs with little heart inside.
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A
Rating: 4 out of 5
Car seat received quickly, seems correct, just waiting for the baby to see if it fits him.
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A
Rating: 4 out of 5
Very correct delivery with all precautions taken.
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A
Rating: 4 out of 5
A lot of choices, prices are varied, delivered as expected.
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A
Rating: 1 out of 5
Product does not match the photos.
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Response from BEBE2LUXE
Hello, our sales team has noted your review, we will contact you.
We are doing everything possible to provide the best solutions to the problems encountered.
Best regards, your customer service
We are doing everything possible to provide the best solutions to the problems encountered.
Best regards, your customer service
A
Rating: 4 out of 5
Used for two days so far, the bouncer is already assembled, so great. Delivered two days early. Negative side: the instructions are not very clear. We had to guess why we had an adapter plug and batteries to put in. It's either the batteries and you have to plug the little wire into the hole, or leave it in the plug.
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A
Rating: 4 out of 5
Satisfied with our purchase.
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A
Rating: 4 out of 5
Delivery arrived on time despite this epidemic, I tip my hat to all these delivery people! Swing is top-notch except for the fact that the sound is not adjustable. Otherwise, nothing to complain about, our 3-week-old baby who is very fussy falls asleep perfectly in it.
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A
Rating: 4 out of 5
Following a problem with the GLS delivery service, bebe2luxe provided good follow-up, I recommend.
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A
Rating: 3 out of 5
Order received quickly. Superb design, the only downside is that the swing hardly swings at all, really disappointed by this point.
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A
Rating: 4 out of 5
Very good site, I would recommend it to my loved ones.
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A
Rating: 3 out of 5
Nice product, I can't wait to see my princess in it, I just expected the swing to be a bit higher.
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A
Rating: 1 out of 5
You ask for my opinion even though I haven't received my order.
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A
Rating: 4 out of 5
I love the stroller, it is very functional, not heavy, everything can be removed to be machine washed, it even has a mosquito net. The only issue is that the mosquito net cannot be removed... But I recommend it especially for its price.
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