Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews
5 6 789 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

Reviews 1, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/01/2020
Everything is perfect
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/12/2019
The order met my expectations but the delivery went very poorly
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/01/2020
Correct except for a part of the item which is broken
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/12/2019
Happy with the product and the tracking of my order, very good delivery, thank you
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/12/2019
Paid and complicated delivery. The delivery person did not bother to call us during his first visit and slipped his delivery note under the building's door. But we eventually got our order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/12/2019
Delivery before the scheduled date, so perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/12/2019
Product well in accordance with its description, received on time. Just waiting for the baby to try it out.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/12/2019
Very good
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/12/2019
Simple site to use, however the delivery is terrible! I did not receive my package because it was dropped off at a different pickup point than the one I selected, plus I paid 13 euros for delivery within 48/72 hours and I still do not have my package more than 2 weeks after the order. I will not order from this site again and do not recommend it to my friends
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/12/2019
The purchasing and delivery procedure is impeccable. However, the number of emails received during the process is very annoying: more than 3 emails per day for over 5 days... it's too much!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/12/2019
Very fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
I didn't know the site but I am satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/12/2019
Very well tracked delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2019
In line with my expectations, I find it pretty and quite well padded. A bit heavy but very complete. Let's see over time.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/12/2019
I still have not received the product, I reported it and I still have no response from the site
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/12/2019
Average
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 29/11/2019
I did not receive my package despite my visits to the 3 relay points where they misled me while I was 8 months pregnant. It's really unprofessional. There is no tracking, the support service did not help me. And on the site, it is noted that I received my package, this is unacceptable especially at that price.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/11/2019
Nothing to report.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/12/2019
Very nice seat, protective shell, very ergonomic but also very heavy to handle even though it doesn't take up much space. Too bad there is only the car seat belt that is used to secure the child and the seat if you don't want to use isofix
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2019
Good site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2019
Very good. Complete information
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/11/2019
Average
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2019
Good site but delivery needs to be improved.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2019
Received very quickly, very beautiful and well-made swing. The only negative point is that the adapter for the plug is not sold with it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/12/2019
Very good product in terms of quality/price. Easy to use. I am waiting to see how it holds up over time, but otherwise I am completely satisfied with my purchase. I absolutely recommend it...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
Good
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 01/12/2019
Box opened and damaged
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/11/2019
Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2019
Good product, fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/11/2019
Very well delivered, fast, not opened yet because it's for a Christmas gift
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2019
Very good site
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/12/2019
Navigation on the site is great, fast and efficient until the package is taken over by 'GLS transport'. Still haven't received the package apparently delivered to another address and worst of all, not notified... I had to call to find out where to find my package... which I might have on Monday. When I needed it this weekend. Very disappointed.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
The product seems to be of good quality, everything assembles very well, we are waiting for the baby to give our final opinion
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2019
It would be simpler to have an order number rather than one per item, especially if they arrive on the same day
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/11/2019
Easy to order, received in less than 3 days and very happy with my swing/high chair, just waiting for the baby's birth.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2019
Satisfied with the site. Product meets my expectations.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2019
Product as described.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2019
The car seat is really great. It's comfortable, practical, and aesthetic. The only small downside is the lack of a manual.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 25/11/2019
The product received is not the product ordered...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/11/2019
Fast and correct delivery. The stroller clip doesn't hold very well in place. It slips a lot, which is a shame, otherwise it's not bad.
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