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S
Rating: 4 out of 5
Everything is very good but the price is still significant.
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Customer reviews of BEBE2LUXE
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 001 published reviews
Summary of reviews
The store consistently delivers fast shipping and timely delivery across diverse products, with many items arriving quickly and matching or exceeding description details. Customers frequently praise the reliability of delivery, careful packaging, and the ease of use or suitability of products for babies, including items that help with comfort and sleep. The product quality shines through satisfied remarks about design, durability, and how well items fit described features, with several buyers expressing strong recommendations and trust in repeat purchases. Overall, the experience is characterized by dependable delivery, accurate descriptions, and positive impressions of product performance and usefulness.
Reviews 1, 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
Very good bed, not yet tried but seems practical, however, the stitching was not finished in some places / unstitched and some threads were sticking out.
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G
Rating: 4 out of 5
Delivered in 2 days
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G
Rating: 4 out of 5
Clear ergonomic site, lots of choices
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
M
Rating: 4 out of 5
Very fast delivery
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
P
Rating: 3 out of 5
Delivery and deadlines respected
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M
Rating: 4 out of 5
Does not meet my expectations. Too small.
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R
Rating: 3 out of 5
Good
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
E
Rating: 3 out of 5
Hello, I did not receive the remote control provided with the swing
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
K
Rating: 4 out of 5
The site is well designed and the promotion for a late delivery was very interesting.
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
C
Rating: 4 out of 5
Practical
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
A
Rating: 1 out of 5
I ordered 2 multifunctional LOUNA cradles and neither of them works. I charged them to the max and they still don't work, neither the music nor the swing. I paid over €370, this is unacceptable, and I have only received one response and since then nothing. I am still waiting to be refunded!!!!!
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Response from BEBE2LUXE
Hello, Thank you for your message. The Louna only works when it is plugged into the socket. There are no batteries inside, it does not charge. Best regards, the BEBE2LUXE team
M
Rating: 4 out of 5
Delivery a bit long. Easy assembly, product comfortable as described
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
N
Rating: 4 out of 5
Very good
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
A
Rating: 4 out of 5
In accordance with the description, I am happy with my purchase
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
C
Rating: 1 out of 5
Very disappointed with the delivery
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H
Rating: 4 out of 5
Good value for money. Compact stroller
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N
Rating: 1 out of 5
I am not at all satisfied with this order and I will not order from you again. I ordered the bouncer in violet and received it in gray, this is not correct work on your part!!!
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F
Rating: 1 out of 5
Seat displayed on sale and then goes back to the normal price at the time of the order. After exchanging with the site, it turns out that it was the last day of sales on this product (but not on others....). I ended up ordering at the normal price, at the time of the order it was impossible to choose a pickup point (it only offered me pickup points in Bordeaux (I am north of Toulouse!), and impossible to change!!), I ended up ordering for home delivery..... that's a lot of compromises for a purchase over 200€.
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M
Rating: 4 out of 5
Everything went well.
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
L
Rating: 4 out of 5
Well explained and not damaged
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
M
Rating: 1 out of 5
Bad experience, order scheduled for 48h not delivered, and no possibility to track the order, phone number doesn't answer.
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product and its delivery. We are available by email and we respond within 24 working hours at the following address to find a quick solution to your problem and try to obtain a commercial gesture if possible for your order: [email protected] Best regards, your customer service.
V
Rating: 3 out of 5
Very nice cradle.. the quality is not great, the mattress is way too thin and the legs are too wide, difficult to move especially to pass through the doors of the house... wheels would have been wise!!
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K
Rating: 4 out of 5
Identical to the photo. The only downside is that the second position doesn't go down enough
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
A
Rating: 1 out of 5
Did not receive the correct product, much more expensive price to receive in 48 hours in addition to 5 days
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product and its delivery. We are available by email and respond within 24 working hours at the following address to find a quick solution to your problem and try to obtain a commercial gesture if possible for your order: [email protected] Best regards, your customer service.
S
Rating: 4 out of 5
Fast
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
E
Rating: 4 out of 5
Apart from the fact that the cradle needs to be plugged in to work, it's a very good purchase. I am satisfied.
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
M
Rating: 4 out of 5
Very satisfied with my purchase!
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
B
Rating: 4 out of 5
Super swing, I highly recommend it, my daughter feels good in it
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
I
Rating: 1 out of 5
Delivery arrived well after the indicated date.
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product and its delivery. We are available by email and respond within 24 working hours at the following address to find a quick solution to your problem and try to obtain a commercial gesture if possible for your order: [email protected] Best regards, your customer service.
M
Rating: 4 out of 5
Car seat meets our expectations
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
F
Rating: 4 out of 5
Small bug upon receipt: the package arrived in the name of the pickup point, so it was difficult to find. Too bad.
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
S
Rating: 4 out of 5
As described, but shipping delays were very very very long and without any information from the site during that time
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
S
Rating: 4 out of 5
Great
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
C
Rating: 4 out of 5
Very good
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
P
Rating: 4 out of 5
Fast and efficient. If you ever have a problem, they are reachable.
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
N
Rating: 4 out of 5
Satisfied with the site
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
E
Rating: 3 out of 5
Please note it only works on mains power and not on batteries.. it was not explained properly..
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W
Rating: 3 out of 5
My keyboard is starting to come off.
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We are available by email and respond within 24 working hours at the following address to find a quick solution to your problem regarding your order: [email protected] Best regards, your customer service.
N
Rating: 1 out of 5
Belt problem on the stroller. Safety compromised.
Please contact us as soon as possible.
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Please contact us as soon as possible.
Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and respond within 24 working hours at the following address to find a quick solution and organize a free return of your product for after-sales expertise: [email protected] Best regards, your customer service.