Customer reviews of BEBE2LUXE

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9,3 /10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

Reviews 1, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2019
Very good product, the only downside is that there is no manual.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/11/2019
Seems good to me. However, I ordered a black car seat and received a gray one... I need it immediately, so I don't have time to request an exchange.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/11/2019
We are satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/11/2019
ORDER AND DELIVERY WITHOUT ANY ISSUES I RECOMMEND
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 20/10/2019
Very disappointed
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/11/2019
Did not understand the change of pickup point??
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/11/2019
Nothing to say, everything is perfect
Fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/11/2019
Happy with the Louna deck chair. Only small downside, I can't fold the legs. I can't do it... Moreover, the instruction manual in the package is not very clear, very light on explanations. I had to watch the video of the deck chair to learn more about the use of the different positions offered by this Louna deck chair. Aside from these 2 issues, I find the deck chair nice. Can't wait to try it with the baby who hasn't arrived yet. Regarding delivery, I am really not satisfied with GLS. I received the deck chair outside the delivery times that were indicated to me. I wanted to have the pink hood and the pink crotch strap in addition, because I made a mistake in my order (I ordered the gray one). By the way, the customer service person from Bebe2luxe was really very nice. So, I've been waiting for 3 days for the delivery of my package with the pink hood and crotch strap. Stuck at home for 3 days without knowing when I will be delivered. No information from GLS, I have to call them... I am really not satisfied with the delivery service. I will not recommend it and I will make sure not to use GLS for my future orders. Hoping that Bebe2luxe does not only use GLS if I want to order from you again.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/10/2019
Very easy to place an order..
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/11/2019
Good product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/11/2019
Very good site, ordered and received as expected. Product conforms to the description.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/10/2019
Great product. Too bad it arrived very late due to a computer bug!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/11/2019
The swing works well, but the only small downside is that I feel like it can't be removed for washing.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/11/2019
Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/11/2019
Received this morning and installed immediately, without instructions since there were none. The seat looks comfortable and secure, we'll see over time but my son fell asleep in it on the first try.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/11/2019
Simple to use site, very clean.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/10/2019
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2019
Super happy with my purchase. The swing is great, beautiful and easy to assemble!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/10/2019
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2019
I love it, beautiful swing. The sound functions are great. Negative point is that for a one-month-old baby, it is not very suitable in terms of seating, and the headrest is not adapted either. I thought it would be longer, but it is very low to the ground, which is a shame when you have pets. But nothing to complain about otherwise I adapted it for my daughter and she is comfortable! Fast delivery! And the price is well worth the swing, I recommend it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/09/2019
Super stroller, practical and small. Looks a bit like a toy but it is really great, super maneuverable.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2019
I ordered a swing, just the mobile which I find doesn't hold very well!!! Otherwise good.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/09/2019
Order placed for a stroller and a car seat, estimated delivery 1 month after ordering. I am patiently waiting for my items, two days before delivery I get a call to inform me that there is no more stroller, I maintain my order for the car seat and they refund part of the shipping costs for the inconvenience. Delivery comes via GLS... I choose a pickup point on their site, I get a call on the day to be told that this point has not been part of their list for 6 months, so it needs to be removed... In the end, no delivery point suited me, I had to go pick up the package 20 km from my home at their depot. Well, apart from that all the representatives were very nice but it was a bit of an obstacle course for a car seat.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/10/2019
Order arrived in 2 days! I recommend this product which is perfectly in line with the description. Only point to improve: the first speed is a bit fast in my opinion...
My baby only likes rocking with arms so I hope he will get used to this super swing!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/10/2019
Fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/10/2019
Very good!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/09/2019
Well made
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/09/2019
Satisfied with the car seat
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/09/2019
Delivery made within the expected timeframe. No issues.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/09/2019
Good
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/09/2019
FROM A NAV POINT OF VIEW, THE SYSTEM IS REALLY NOT EASY A REAL NIGHTMARE TO MAKE THE PAYMENT
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/09/2019
good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/10/2019
Ordered Wednesday received Thursday, we can say it is very fast. The car seat is top-notch. I don't give 5 stars because I had chosen delivery to a pickup point and in the end, I was delivered at home...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/09/2019
Fast delivery, very happy to have ordered from this site. I would recommend it to my family and friends.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/09/2019
Good site, the information on car seats is accurate. It might just be missing a few photos of the items.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/09/2019
Very good, good purchase
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/09/2019
Disappointed with my order! Delivery via GLS paid €16.90! I was misled over the phone for 4 days for a scheduled delivery that was postponed day by day for 4 days! I requested a refund for the shipping costs, and they replied that they only have a 24-hour delay compared to the maximum delivery time, so no commercial gesture! In short, terrible customer service and not commercial! I will never buy from this site again
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Response from BEBE2LUXE
Hello, we are sorry, we cannot afford to refund the shipping costs for a 24-hour delay in delivery given the very low rates practiced on our site. We hope that the product will satisfy you nonetheless. Best regards, Bebe2luxe
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/09/2019
Arrived before the expected date, good quality, perfect.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/07/2019
Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/09/2019
Great, only downside is that the seat doesn't turn to install the baby.
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