Customer reviews of BEBE2LUXE

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/09/2018 à 08h30 following a purchase from 23/08/2018

No problems.

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/09/2018 à 07h11 following a purchase from 01/09/2018

Very good quality products. Excellent quality/price ratio. Delivery is relatively long but the site's communication service is very responsive and answers your questions very quickly.

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/09/2018 à 15h21 following a purchase from 23/09/2018

Perfect purchase delivery. However, the site is not the most practical!

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/09/2018 à 13h41 following a purchase from 24/09/2018

Just missing wheels to get 5 stars! But otherwise a very good chair!! Happy with my purchase.

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/09/2018 à 07h58 following a purchase from 14/09/2018

Fast delivery, product meets my expectations.

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Acheteur vérifié

Rating: 4 out of 5

Published on 27/09/2018 à 22h56 following a purchase from 06/09/2018

The strap to secure the baby seems to glitch from time to time but nothing too serious. Baby has a perfectly inclined position. Turns 360 easily. Very easy to install. Good quality-price ratio.

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Acheteur vérifié

Rating: 3 out of 5

Published on 27/09/2018 à 16h54 following a purchase from 14/09/2018

Order, nothing to say, however, small problems with the delivery.
When I ordered on 14/09, I wanted the delivery (scheduled between 19 and 20/09) to be made to a pickup point, I noted the closest pickup point to my home, you sent me a text because the chosen pickup point is inactive, so I chose another pickup point, you replied by text on 17/09, okay it’s noted.. having no news of my package on 20/09, I sent you several texts between 21 and 24, you replied on the 24th for a delivery to my home which took place on Wednesday 26, so 6 days late!!
It would be good if you could keep us informed quickly if you cannot deliver on the indicated day.

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Acheteur vérifié

Rating: 3 out of 5

Published on 27/09/2018 à 16h42 following a purchase from 15/09/2018

I am not disappointed with the product but the delivery posed a real problem because you did not provide the complete address to the carrier.
As a result, the delivery took 3 days.

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/09/2018 à 12h16 following a purchase from 17/09/2018

Satisfactory

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/09/2018 à 13h56 following a purchase from 02/09/2018

Everything is fine, only downside is the delay in receiving the seat, which I would have liked to know at the time of purchase... but the seat is impeccable, I am delighted.

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/09/2018 à 09h35 following a purchase from 07/09/2018

Good site and good product, no disappointment with my purchases from bebe2luxe.
One piece of advice, do go for delivery to a pickup point as the carrier GLS is not reliable.

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/09/2018 à 07h18 following a purchase from 26/08/2018

Parcel received in good condition and well protected but with a delay of 1 month

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Acheteur vérifié

Rating: 1 out of 5

Published on 24/09/2018 à 17h13 following a purchase from 09/09/2018

Customer service that does not respond after several calls and voicemails!!

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Acheteur vérifié

Rating: 3 out of 5

Published on 24/09/2018 à 13h07 following a purchase from 22/08/2018

One month between order and delivery with credit card debited immediately: a cheap treasury!!!!

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Acheteur vérifié

Rating: 4 out of 5

Published on 24/09/2018 à 12h48 following a purchase from 27/08/2018

Excellent product, I am very happy. Delivery was a bit long but the site is quite responsive when we send an email. I recommend.

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Acheteur vérifié

Rating: 4 out of 5

Published on 23/09/2018 à 07h38 following a purchase from 08/09/2018

Very practical for parents and comfortable for baby.

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/09/2018 à 10h34 following a purchase from 12/09/2018

The products are of quality. It's just a shame that we have so little choice. Otherwise, I would have bought everything on this site.

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/09/2018 à 09h38 following a purchase from 05/09/2018

I don't give 5 stars because I requested delivery to a relay point and it arrived at my home. (Surely a computer bug). Otherwise, great. The delivery person was very nice and the product easy to install in the car.

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Acheteur vérifié

Rating: 3 out of 5

Published on 21/09/2018 à 00h40 following a purchase from 24/08/2018

The only downside is that the message left with the order was only processed after shipping.

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/09/2018 à 18h02 following a purchase from 17/09/2018

Super product, perfectly meets our expectations. The quality is there! However, the delivery was chaotic: no prior contact and therefore an imposed delivery day. Communication with the transport company is CHARGEABLE and it is suggested to leave the order on site, out of sight, and not a new date... Royal!!!

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Acheteur vérifié

Rating: 4 out of 5

Published on 19/09/2018 à 13h37 following a purchase from 06/09/2018

Fast delivery and product conforms and is of good quality. I do not give 5 stars because the isofix system is a bit difficult to install and the harness buckle is plastic. Given the price, I had hoped for a metal buckle.

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/09/2018 à 19h52 following a purchase from 31/08/2018

It's very good

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/09/2018 à 10h03 following a purchase from 10/09/2018

Satisfied with the product, conforms to the description on the website. I recommend

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/09/2018 à 07h35 following a purchase from 04/09/2018

Fast delivery

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/09/2018 à 12h57 following a purchase from 10/09/2018

I haven't used the swing yet, as the baby is not arriving until October. However, I have already assembled it, and it seems good despite my strong concern when I saw the state of the box upon delivery.

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/09/2018 à 19h20 following a purchase from 04/09/2018

Good but packaging damaged, the swing was in good condition.

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/09/2018 à 15h52 following a purchase from 01/09/2018

The product is excellent. Very stable, secure, and entertaining for the baby. It lacks wheels to be perfect! However, GLS is not a very serious delivery service... Two delivery attempts canceled without even informing me, I spent two days at home waiting for the delivery person who kept it to deliver it on Saturday when he normally doesn't work...

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Acheteur vérifié

Rating: 1 out of 5

Published on 11/09/2018 à 11h42 following a purchase from 15/08/2018

Poor organization, they got the pickup point wrong, I went there for nothing, and once the package was received, I kept receiving emails every 2 hours for a week saying my package had arrived!

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Acheteur vérifié

Rating: 4 out of 5

Published on 10/09/2018 à 20h10 following a purchase from 29/08/2018

I only give 4 stars because I haven't mounted it yet and don't have enough feedback to talk about it! But the delivery was super fast. Incredible efficiency on that, unbeatable price....

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/09/2018 à 11h10 following a purchase from 04/09/2018

Comfortable seat and easy to install, good quality/price ratio.

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Acheteur vérifié

Rating: 4 out of 5

Published on 08/09/2018 à 08h55 following a purchase from 29/08/2018

Nothing to report

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Acheteur vérifié

Rating: 3 out of 5

Published on 07/09/2018 à 08h07 following a purchase from 21/08/2018

Order not fast enough and no indication of received emails, strange.

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/09/2018 à 07h53 following a purchase from 26/08/2018

Good

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Acheteur vérifié

Rating: 3 out of 5

Published on 06/09/2018 à 13h12 following a purchase from 30/08/2018

Average due to the delivery duration and the exact time.

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Acheteur vérifié

Rating: 3 out of 5

Published on 03/09/2018 à 16h49 following a purchase from 28/08/2018

Fast delivery, but disastrous administration: I received a validation notice for my order, then a cancellation notice, then another validation notice before receiving a new cancellation notice. I finally got my order on time, but I received exactly 53 emails in 72h informing me that my package was available at the relay agency, while it had already been picked up!

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/09/2018 à 20h59 following a purchase from 21/08/2018

Very fast delivery

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Acheteur vérifié

Rating: 1 out of 5

Published on 01/09/2018 à 12h59 following a purchase from 27/08/2018

Very disappointed with my purchase. There is only 1 swinging speed. No matter the speed, the swinging is the same. The vibration function does not work either. I contacted the seller but he does not respond. I do not recommend!

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Acheteur vérifié

Rating: 4 out of 5

Published on 31/08/2018 à 11h02 following a purchase from 18/08/2018

Not very fast but effective.

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/08/2018 à 17h06 following a purchase from 13/08/2018

Nothing to report

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Acheteur vérifié

Rating: 4 out of 5

Published on 27/08/2018 à 12h16 following a purchase from 17/08/2018

I am very happy with my product

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