Customer reviews of BEBE2LUXE

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Acheteur vérifié

Rating: 4 out of 5

Published on 06/04/2018 à 11h59 following a purchase from 05/09/2017

Good

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Acheteur vérifié

Rating: 1 out of 5

Published on 05/04/2018 à 06h34 following a purchase from 15/01/2018

Big problem regarding the delivery which cost us very dearly due to the premium-rate calls we had to make!!!! The store did not want to make a commercial gesture. Next time I will go elsewhere!!!!!

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/04/2018 à 22h09 following a purchase from 11/02/2018

I am satisfied with my purchase at bebe2luxe. The seats arrived well packaged and new. A few scares regarding the delivery as the packages were blocked due to snow and I could not reach the hotline. My daughters are happy with their seats, they are securely fastened and I am reassured.

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/04/2018 à 17h28 following a purchase from 07/01/2018

Very good product. However, a small criticism, the adjustment and tightening of the straps are not very practical.

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Acheteur vérifié

Rating: 3 out of 5

Published on 03/04/2018 à 16h30 following a purchase from 17/01/2018

The delivery was made to my neighbor without my consent and without verifying their identity. They could have been ill-intentioned and could have not informed me of the delivery. Very unhappy about this point.

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/04/2018 à 16h24 following a purchase from 07/08/2017

No problem

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/04/2018 à 16h07 following a purchase from 26/09/2017

Very good and serious

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Acheteur vérifié

Rating: 3 out of 5

Published on 03/04/2018 à 14h22 following a purchase from 20/03/2018

The product is as described but the delivery via GLS is terrible! Package damaged, unpleasant delivery person. If you keep the same delivery service, I will not order from your site again.

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/04/2018 à 08h05 following a purchase from 02/11/2017

Very complete site and good description

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/04/2018 à 07h44 following a purchase from 17/01/2018

Restocking time a bit long, otherwise impeccable service.

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/04/2018 à 05h55 following a purchase from 28/09/2017

The box was a bit damaged upon delivery but the product is great! And the site offers a wide choice at affordable prices.

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/04/2018 à 20h34 following a purchase from 20/05/2017

My daughter immediately adopted the swing in her first months but she preferred the sounds of birds and water falls when she was awake to the melodies. It has a crying detector which was great when she started diversifying but since she wasn't sitting, the different positions helped me. Now it is stored waiting for baby number 2.

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Acheteur vérifié

Rating: 3 out of 5

Published on 02/04/2018 à 20h18 following a purchase from 03/12/2017

Give the option to choose the delivery company

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/04/2018 à 19h35 following a purchase from 19/06/2017

Good quality but it's a pity there aren't more tilt adjustments possible.

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Acheteur vérifié

Rating: 3 out of 5

Published on 02/04/2018 à 17h16 following a purchase from 03/05/2017

Product is very good but delivery was deplorable. The carrier did not call me while I was at home and left the package at a relay point. Reordered the broken swing. Swing is very good, excellent product.

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/04/2018 à 11h19 following a purchase from 27/01/2018

Very good seat. Great safety. I recommend

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Acheteur vérifié

Rating: 1 out of 5

Published on 02/04/2018 à 09h35 following a purchase from 20/08/2017

Delivery very late

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Response from BEBE2LUXE Published on 03/04/2018

Hello,
Have you contacted customer service about this?
Best regards,

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/04/2018 à 08h30 following a purchase from 05/08/2017

Nothing to say....

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/04/2018 à 06h10 following a purchase from 27/04/2017

N/A

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/04/2018 à 05h08 following a purchase from 31/01/2018

I found the product very good, a month of waiting but it was worth it, I do not regret it at all.

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/04/2018 à 18h52 following a purchase from 04/02/2018

Good seat, practical and quick rotation system. Only the attachment system needs slight improvement as it is a bit impractical: the two small ends to be put together are small and slip from the hands.

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/04/2018 à 12h23 following a purchase from 12/07/2017

I received my request within the announced deadlines; the rotating car seat is of good quality. Everything is fine.

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/04/2018 à 09h34 following a purchase from 28/12/2017

.......

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/04/2018 à 08h07 following a purchase from 27/11/2017

Fast delivery
Nice car seat easy to install :-)

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/04/2018 à 07h52 following a purchase from 29/06/2017

Satisfied with the purchased product despite needing to return it due to a defect. Contact was always made by email without any problem for customer service. The only downside is that I was left without a car seat for almost a month as a result.

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Acheteur vérifié

Rating: 3 out of 5

Published on 01/04/2018 à 06h39 following a purchase from 09/03/2018

Not many items

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/04/2018 à 06h25 following a purchase from 25/03/2018

Easy to use

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/04/2018 à 05h48 following a purchase from 03/12/2017

Rather satisfied even though the order arrived 1 day late

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Acheteur vérifié

Rating: 3 out of 5

Published on 31/03/2018 à 20h08 following a purchase from 04/02/2018

The car seat The One is very good, it's the 2nd one we buy because we find it really functional and safe. However, we found out after paying for it that it was out of stock, we had to contact customer service 1 month later because we still hadn't heard anything, they confirmed that we would be delivered but we received nothing on the announced date while the package was marked as delivered on the site. We contacted customer service again who finally followed up on the delivery and we finally received it.

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Acheteur vérifié

Rating: 4 out of 5

Published on 31/03/2018 à 19h45 following a purchase from 11/04/2017

very competitive price, no disappointment after a year of purchase. The sturdiness and safety points are impeccable.

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Acheteur vérifié

Rating: 4 out of 5

Published on 31/03/2018 à 19h19 following a purchase from 04/02/2018

Good product, fast delivery

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Acheteur vérifié

Rating: 4 out of 5

Published on 31/03/2018 à 18h40 following a purchase from 07/05/2017

Easy to install, comfortable, difficult to adjust the harnesses as it grows and the cover comes off.

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Acheteur vérifié

Rating: 1 out of 5

Published on 31/03/2018 à 16h59 following a purchase from 23/10/2017

Still waiting for my car seat and my refund despite the documents sent..... (carrier at fault????). But nonetheless, baby deluxe customer service is responsive.

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Response from BEBE2LUXE Published on 03/04/2018

Hello,
You wish to receive a car seat and also receive a refund, it's one or the other :)
Additionally, we have not received the documents.
Best regards,

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Acheteur vérifié

Rating: 4 out of 5

Published on 31/03/2018 à 16h28 following a purchase from 02/07/2017

Very good product. The only downside is that it's difficult to leave baby facing the road as they grow with the bars behind the seat. Otherwise, very happy with the seat!!!

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Acheteur vérifié

Rating: 3 out of 5

Published on 31/03/2018 à 16h19 following a purchase from 08/07/2017

Fast and serious shipping. I ordered the swing but it has a defect in the swinging, as after a few uses the swinging is jerky.

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Acheteur vérifié

Rating: 4 out of 5

Published on 31/03/2018 à 15h36 following a purchase from 09/04/2017

GOOD

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Acheteur vérifié

Rating: 3 out of 5

Published on 31/03/2018 à 14h59 following a purchase from 04/03/2018

I feel like this site is always on sale. So are the prices real?

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Acheteur vérifié

Rating: 3 out of 5

Published on 31/03/2018 à 14h35 following a purchase from 10/03/2018

Order tracking needs improvement, as well as delivery tracking. Bebe2luxe is unreachable by phone, after the phone message it says that you can leave a message and will be called back but in fact it cuts off immediately, you can't even leave a message.

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Acheteur vérifié

Rating: 4 out of 5

Published on 31/03/2018 à 14h17 following a purchase from 27/11/2017

Very good product, my daughter is well seated in the seat. And I add that the 360-degree rotation is great.

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Acheteur vérifié

Rating: 4 out of 5

Published on 31/03/2018 à 13h44 following a purchase from 12/06/2017

Good

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