The store consistently delivers fast shipping and timely delivery across diverse products, with many items arriving quickly and matching or exceeding description details. Customers frequently praise the reliability of delivery, careful packaging, and the ease of use or suitability of products for babies, including items that help with comfort and sleep. The product quality shines through satisfied remarks about design, durability, and how well items fit described features, with several buyers expressing strong recommendations and trust in repeat purchases. Overall, the experience is characterized by dependable delivery, accurate descriptions, and positive impressions of product performance and usefulness.
Very good product. The only downside is that it's difficult to leave baby facing the road as they grow with the bars behind the seat. Otherwise, very happy with the seat!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/07/2017
Fast and serious shipping. I ordered the swing but it has a defect in the swinging, as after a few uses the swinging is jerky.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2017
GOOD
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/03/2018
I feel like this site is always on sale. So are the prices real?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/03/2018
Order tracking needs improvement, as well as delivery tracking. Bebe2luxe is unreachable by phone, after the phone message it says that you can leave a message and will be called back but in fact it cuts off immediately, you can't even leave a message.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2017
Very good product, my daughter is well seated in the seat. And I add that the 360-degree rotation is great.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2017
Product conforms to the description. Respect for the expected deadline. No issues.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2017
The seat is very functional but lacks foam reinforcement and comfort for the baby using it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2017
Very practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2018
Very good seat, easy to install.
My 4-month-old son is very well installed and falls asleep easily in it.
Very satisfied!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2017
Delivery was a bit long because the product was out of stock. Attractive price. Still lacking crash test ADAC TCS to be sure that the car seats are safe.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/11/2017
A decent site
The product is quite good overall But we put batteries in it logically and it turned out that the batteries melted to this day we have cleaned the device well put in new batteries and the product does not work. I would like to know what we can do so that I have a working device because since my daughter was born she hasn't used it.
Batteries melting in a device is quite surprising especially after 2 days of installation
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/09/2017
The site is very good, the order shipment needs to be reviewed. Package received in a condition just not acceptable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2017
Very good seat, easy to use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2017
Satisfactory.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2018
Product received without any problem, on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2017
Beautiful chair, I do not regret it, just a small thing is that it is heavy, otherwise nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2018
Overall, I am satisfied with my order, I just take away one star because the delivery did not happen on the announced schedule due to the carrier GLS. But bebe2luxe were responsive to my complaints and did what was necessary for me to receive my order as quickly as possible. I would not hesitate to recommend this site despite this mishap.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2017
Super products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/03/2018
very good products, but delivery side company really horrible, I do not recommend the site if the delivery service remains the same
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/08/2017
I was not delivered on time even though the team promised to do their best I was disappointed with the quality.
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Response from BEBE2LUXE
Hello,
Following your purchase on our site Bebe2luxe, we have just become aware of your dissatisfaction. We are sorry for the problem encountered with our delivery service.
Our customer service will contact you.
Best regards, your customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2018
Site ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2018
very good quality and service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
Very good value for money, very easy to install, only regret, no way to attach it if you don't have an isofix hook... We all bought a second one as well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
Satisfied with my order. My daughter also appreciates being in her car seat.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/07/2017
Delivery really too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2018
Very satisfied with my car seat and my exchanges with the very responsive customer contact.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2017
Very good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2018
Corresponds to the order.
Too bad the delivery was not made on the scheduled day but the next day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2017
Very very practical car seat, too bad the fabric pills at the legs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2017
Very good car seat. Too bad it can't be reclined more.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2017
Item received very quickly after ordering despite the damaged packaging, the item was in very good condition. I recommend bebe2luxe.fr very serious.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2017
Installation a bit complicated but otherwise everything is great. My son is comfortable in it, the rotation works perfectly
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2017
I strongly advise against this site!! Impossible to reach them or at the expense of our wallet... 20 euros extra to try to find out where my car seat is, forced to run to 4 corners of the city to 2 pickup points, all that to finally pick it up at the warehouse... The box was open, fortunately everything was up to standard. It took me 3 weeks after the expected receipt date to find my package. I tried to contact them via the site, Facebook, and by phone, it's a shame and no commercial gesture! Never order from them!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2018
Very happy with this site, good quality products with reasonable prices compared to those on the market. Extremely happy with their rotating group 0 seat that we bought in three copies around me, but a bit less with the group 1 2 3 seat, 9-36 kg.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2017
Clear and intuitive site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2017
Very good product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/01/2018
Top products, just received it with several days of delay.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/10/2017
For my part, very bad experience simply because I never received my car seat but obviously I was charged. To reach someone by phone... good luck. It lasted more than a month, so my husband went to buy one. Obviously, I never received my order and I was finally refunded. It's a shame but I will never order from this site again.
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