Customer reviews of BEBE2LUXE

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Acheteur vérifié

Rating: 3 out of 5

Published on 01/07/2022 à 13h35 following a purchase from 16/05/2022

I could not get the seat in the requested color within the announced deadlines. I had to accept one in a different color 0

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/06/2022 à 09h44 following a purchase from 26/05/2022

Delivery a bit long compared to the reviews I saw on the site.

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Acheteur vérifié

Rating: 4 out of 5

Published on 10/06/2022 à 16h10 following a purchase from 13/05/2022

Nothing to report.

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Acheteur vérifié

Rating: 4 out of 5

Published on 08/06/2022 à 16h44 following a purchase from 27/05/2022

Nothing to report

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Acheteur vérifié

Rating: 3 out of 5

Published on 08/06/2022 à 14h18 following a purchase from 31/05/2022

Not very sturdy

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/06/2022 à 18h31 following a purchase from 24/05/2022

Good product, however I find the swing speed is low otherwise impeccable

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/06/2022 à 15h41 following a purchase from 19/05/2022

Everything was easy from ordering to delivery.

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Acheteur vérifié

Rating: 4 out of 5

Published on 06/06/2022 à 15h51 following a purchase from 27/05/2022

A good product

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Acheteur vérifié

Rating: 3 out of 5

Published on 02/06/2022 à 17h36 following a purchase from 08/05/2022

Nothing to report.

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Acheteur vérifié

Rating: 1 out of 5

Published on 31/05/2022 à 19h02 following a purchase from 18/05/2022

Some parts are missing

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/05/2022 à 13h31 following a purchase from 15/05/2022

Very nice swing, easy to assemble and
to use.
Not used yet, baby is not born yet.

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/05/2022 à 11h30 following a purchase from 07/05/2022

Practical

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Acheteur vérifié

Rating: 4 out of 5

Published on 23/05/2022 à 17h44 following a purchase from 12/05/2022

Efficient and quick

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Acheteur vérifié

Rating: 4 out of 5

Published on 19/05/2022 à 07h55 following a purchase from 01/05/2022

Simple and effective order

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Acheteur vérifié

Rating: 3 out of 5

Published on 18/05/2022 à 12h55 following a purchase from 01/05/2022

Item as described, color not as expected. I wanted blue, they delivered gray

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Response from BEBE2LUXE Published on 19/05/2022

Hello, thank you for your feedback, we have just checked your order and the ordered color is indeed gray and not blue, we apologize. Please contact us at [email protected] if needed, we remain at your disposal. :) Best regards, The Bebe2luxe team

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Acheteur vérifié

Rating: 4 out of 5

Published on 17/05/2022 à 17h02 following a purchase from 06/05/2022

Fast delivery, product as ordered, good quality of the product, to see over time.

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/05/2022 à 11h44 following a purchase from 22/04/2022

The delivery was on time, but the shipping costs are really high

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/05/2022 à 17h37 following a purchase from 21/04/2022

All good

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/05/2022 à 17h50 following a purchase from 19/04/2022

Package arrived on time and met my expectations

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Acheteur vérifié

Rating: 4 out of 5

Published on 30/04/2022 à 14h17 following a purchase from 19/04/2022

Always have to plug it in

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Acheteur vérifié

Rating: 1 out of 5

Published on 29/04/2022 à 15h32 following a purchase from 20/04/2022

I give the lowest rating because I did not receive the package and I have to wait 7 days for the delivery person to give an answer and then we will see what happens... However, the car seat was an emergency for my daughter who is not comfortable in her cozy

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Response from BEBE2LUXE Published on 02/05/2022

Hello, We are sorry for the problem encountered with our product and its delivery. An investigation is underway to locate your package, this can indeed take up to 7 days, we are sorry for this delay. If you have any questions, do not hesitate to contact us directly at: [email protected] Best regards, your customer service.

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Acheteur vérifié

Rating: 1 out of 5

Published on 29/04/2022 à 12h07 following a purchase from 19/04/2022

Website nothing to say very well explained
Order shipped quickly
Just the customer service should just explain in more detail when the item is defective for a new shipment of the product

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Response from BEBE2LUXE Published on 29/04/2022

Hello, We are sorry that customer service did not meet your expectations. We have reviewed the case and do not understand your rating of 1/5. You received the damaged product and we are sorry for that, but customer service immediately handled your request by offering to send a replacement part. We are always open to any questions, just ask us via this link: [email protected] We always respond with pleasure. Best regards, your customer service.

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/04/2022 à 22h41 following a purchase from 14/04/2022

I like it a lot

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/04/2022 à 14h07 following a purchase from 12/04/2022

Very good as a space saver, too bad not enough reclined in the relaxing position for little ones.

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/04/2022 à 23h43 following a purchase from 08/04/2022

No issues, product conforms and delivery was correct

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/04/2022 à 11h04 following a purchase from 31/03/2022

Very good site and delivery is very fast; a small downside when you want to return a product, it's at our expense, I don't find that nice.

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/04/2022 à 09h07 following a purchase from 26/03/2022

Satisfied with my purchase, baby sleeps well in it.

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/04/2022 à 17h16 following a purchase from 22/03/2022

Pleasant site, ultra-fast delivery

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/03/2022 à 13h11 following a purchase from 05/03/2022

Good, no problems to report

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/03/2022 à 15h49 following a purchase from 22/02/2022

Fast shipping

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Acheteur vérifié

Rating: 3 out of 5

Published on 09/03/2022 à 08h12 following a purchase from 11/02/2022

I didn't understand how to send the gift I reserved for my daughter without revealing the financial details... a great mother a bit disappointed...

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/03/2022 à 20h22 following a purchase from 13/02/2022

Clear

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/03/2022 à 20h42 following a purchase from 29/01/2022

Delivery of a box in very poor condition, but fortunately the deck chair was in good condition

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/03/2022 à 14h38 following a purchase from 18/02/2022

Actually, we don't know when it will arrive... but the main thing is that it arrives!

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/03/2022 à 17h46 following a purchase from 09/02/2022

Very good site

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/02/2022 à 14h12 following a purchase from 12/02/2022

Arrived well, not yet tried

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Acheteur vérifié

Rating: 1 out of 5

Published on 24/02/2022 à 17h36 following a purchase from 06/02/2022

Bag is useless, I will never order again

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Response from BEBE2LUXE Published on 08/03/2022

Hello, are you experiencing a problem with our item? Please feel free to contact us at the following email address, we are here to help: [email protected] Best regards, KANDK

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Acheteur vérifié

Rating: 4 out of 5

Published on 24/02/2022 à 16h13 following a purchase from 20/01/2022

Very good customer service, responsive and attentive. However, delivery time is quite long. Recommended, good products at good prices

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Acheteur vérifié

Rating: 4 out of 5

Published on 23/02/2022 à 18h25 following a purchase from 30/01/2022

The product is very good except for the delivery

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Acheteur vérifié

Rating: 4 out of 5

Published on 23/02/2022 à 16h46 following a purchase from 26/01/2022

I am very satisfied

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