Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews
5 6 789 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

Reviews 1, 3 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/11/2022
I am very happy with my order. Fast shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/11/2022
The electric swing arrived very quickly, but it did not work. I called customer service, which was very responsive and sent me the necessary items very quickly. Very satisfied. Very helpful and courteous team.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/10/2022
I am disappointed with the car seat, it does not recline enough.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2022
Everything seems great, we just need the baby now.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/10/2022
The item I received was very good except that since I got it, the vibration does not work.
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and respond within 24 business hours at the following address to find a quick solution and arrange a free return of your product for service expertise: [email protected] Best regards, your customer service.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/10/2022
The site could use a refresh, but it was functional enough. The order was sent and received quickly, very good delivery service. The item itself did not meet my expectations, I was a bit disappointed as it did not match the description in every way.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/10/2022
Attractive price. Product conforms to the description. Fast shipping and delivery. Top-notch.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/10/2022
Impeccable
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/10/2022
Speed, precision, perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/10/2022
Ease of navigation
Clarity
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2022
Very good, simple and effective navigation, impeccable service, careful and attentive
I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/09/2022
Delivery much faster than expected and very well-made site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/10/2022
Fast delivery, easy ordering and product as described
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/10/2022
Good product
Correct and fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/10/2022
Very satisfied with the product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/10/2022
I liked it, it's just like in the description
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/09/2022
Fast delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/09/2022
no comments
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/10/2022
I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
I was precisely informed up to the day of delivery.
I am very satisfied with my purchase.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/09/2022
Good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/10/2022
I highly recommend very nice products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/10/2022
Functional seat.
And especially a fast delivery!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/10/2022
Very good condition
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/10/2022
Product meets my expectations, I ordered several things on the site and I have never been disappointed. Excellent value for money.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/10/2022
Rass
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/10/2022
Fast sending and receiving! Customer service responsive to questions. Perfect perfect, too bad there aren't many items on the site, I would buy more. See you soon!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/10/2022
Nothing to report, product conforms, fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/10/2022
Very satisfied, fast and efficient, good tracking of the package and the delivery person was very pleasant and professional!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/10/2022
Great as usual! This is the 3rd one I ordered on the site, 2 as gifts and 1 for myself this time. Fast delivery and exceptional quality! No regrets for this purchase
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Top-notch, the items are well visible and well described, very satisfied with my order, thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Perfect nothing to report the chair is great and it arrived quite quickly and in very good condition
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/09/2022
Very good reliable site!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/10/2022
Super!! Simple and efficient service. The orders (2 baby seats) correspond to the image of the product on the site, respect for the packages and delivery.
The delivery person was super nice!!! I recommend this site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/09/2022
Perfect transaction, perfect delivery, the item is of very good quality, I am very happy with my purchase, do not regret it at all.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/09/2022
navigation is TOP.
The delivery date was respected.
the customer service is impeccable
I am very satisfied
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/09/2022
did not receive the correct color
black instead of red
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and we respond within 24 business hours at the following address to find a quick solution and organize a free return of your product for exchange: [email protected] Best regards, your customer service.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/09/2022
My order was placed more than a month ago, it was supposedly delivered on a day when I was still at work. So I couldn't receive it, I asked where it was dropped off, no response was given to me. And I imagine that after more than a month I won't get one. I still have no return.
I made a complaint in which the site committed to provide me with a return within 7 days.
The 7 days are long gone and they don't even bother to respond to my various emails.
So I am currently hospitalized, and I have to chase them to get compensation.
It's a disaster.
My item was quite expensive and now they are ghosting me and giving no news.
I find that unacceptable and not correct.
It was a first order. And I will let others know to never order from this merchant.
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product and its delivery. An investigation is underway to locate your package, this may take about 7 days indeed, we apologize for this delay. We are currently at J+8 business days and GLS confirms a closure of the investigation today. A response has been provided to your email, if you have any further questions do not hesitate to contact us directly at: [email protected] Best regards, your customer service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2022
Nothing to say
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/10/2022
Fast delivery except the color is not blue but green, a bit disappointed with the color but overall everything is perfect, thank you bebe2luxe
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