Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 8 927 published reviews

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

Reviews 1, 3 and 5 stars

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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 04/10/2020
Really bad, complete scam
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Response from BEBE2LUXE
Hello, our sales team has noted your review, we will contact you. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
Very satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Delighted with my purchase
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/09/2020
I am very happy with the product but I waited a long time to receive it, about 3 weeks while I was told 1 week by message. I would have just preferred to know the deadline at the time of purchase or to be kept informed!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
I am very satisfied, fast delivery in 24h, quality products, reasonable price
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/09/2020
delivery completely compliant, extraordinary chair from birth, of excellent quality, although a bit heavy,
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
I am so happy that I bought a second one for my husband's car!! I recommend it 200%.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
Seat well received, conforms to the description! Fast delivery 24h! I can't speak yet about the use, we will use it in the coming months but looking and trying to install the seat, everything seems correct. The car seat looks comfortable.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Very nice corresponds to the description
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Very happy with our electric swing, very good product!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Good I love it
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Delivered in 2 days perfect! Can't wait for baby to be here
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
very satisfied with my order, delivered the next day
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Very satisfied with my purchase as well as the fast delivery sent quickly before the expected date thanks to bebe 2 luxes and its delivery partners GLS
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Deadlines respected. Very appreciated
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Item compliant and very practical to use. Very beautiful. I highly recommend. Very clear site, demo video...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Fast delivery, package condition perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Very good site, wide choice, very attractive prices.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/09/2020
Order received in 2 days instead of 3, very good site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Very fast shipping (the same day), very interesting price. First time I ordered on this site. Very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/09/2020
Everything is perfect!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Very good product.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Fast delivery, good item, thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/09/2020
Fast shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Clear site, compliant product, and a rare speed for delivery. Received the next day! Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
Pleasant and well-designed site, detailed photos (a zoom on the fabric pattern would be appreciated). Excellent value for money and perfect product range, without too many choices to avoid wasting time, it's perfect. Thank you Bebe2luxe for their seriousness!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Easy and quick.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Super fast delivery, item conforms to the description.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
The delivery was fast and the item corresponds to the photos on the site, very happy.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/09/2020
Fast delivery and very satisfied.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/08/2020
I waited more than a month and a half for my package!! While a friend ordered and received her package 2 days later??!! When I told them after several email exchanges, they always replied with the same thing that was written on the site, which was false, it said 24 to 48 hours. Anyway, in addition, GLS asks you to schedule your delivery, they delivered it a day early when I wasn't there of course, so I had to wait 3 more days. Moreover, they wrote to me saying there was a problem with my package, which was false, it arrived perfectly fine. Fortunately, the product is of good quality.
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Response from BEBE2LUXE
Hello, thank you for your message, we accept all ratings, good or bad, only when they are justified. During your order, the delivery time was indeed clearly indicated and on several occasions (under the add to cart button, in blue in the product description, as well as at the time of validating the order). We can hardly do better, but you may not have paid attention, that can happen. Your friend probably ordered a different item in stock because the delivery is indeed 48/72 hours once the package is shipped, so the estimated delivery date for each item must be taken into account. We informed you, once the package was shipped, of a delivery between September 24 and 28 (with a weekend in between), and your package was indeed delivered within the allotted time (on 28/09). We will contact you by email. Best regards, the Bebe2luxe team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
A clear site and good order tracking, delivered in 10 days.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
I immediately found the product I was looking for and was delivered in two days, very satisfied.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/09/2020
Top product, even more beautiful in real life, received very quickly. The quality is top-notch and the baby loves being in it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
I am very happy with my purchase, fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
I am super happy with my purchase and speed 🤩🤩
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/09/2020
Delivery not made, the delivery person did not come to our house and put it in a relay point. Shameful!!!! I would like to be refunded for my shipping costs. We pay shipping costs for nothing.
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Response from BEBE2LUXE
Hello, we are sorry for the problem encountered. Your tracking indicates that the delivery person attempted to deliver to you the day before but a supplementary address was necessary. The next day the package was put in delivery to a relay point certainly for these reasons. It should be noted that the amount of shipping costs is the same whether it is a home delivery or a relay point. An email has been sent to the carrier to find out more. Best regards, the Bebe2luxe team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/09/2020
super product, finishing, fast shipping, very happy!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Received a bit late
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