Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 8 927 published reviews
5 6 792 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

Reviews 1, 3 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/05/2020
Nothing to report. Very good products offered.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Great customer service, quick response.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2020
Very good product, order delivered on time, even earlier (less than 6 days). Very satisfied!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Very satisfied with my order. Fast delivery.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/05/2020
I’m still waiting for a response from customer service; the magic dodo was sewn upside down, head at the bottom and feet at the top. It’s frustrating because they are unreachable by phone, only by email, so it takes too long and it annoys me. I had been waiting for this order for over a month. What solution? Because honestly, being pregnant, I have no desire to run to the post office to return it. Hoping they find a solution quickly because we are going on vacation at the end of the month.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/05/2020
Thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Very fast, very good quality, perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/05/2020
Magnificent, I recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
Customer service is top-notch, quick response.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Order received in less than 3 days. Really very fast and the package was in excellent condition. Very pleased.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2020
Nothing to say.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/05/2020
Top-notch, I received it in 2 days.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/06/2020
Navigation on the site was good, the order went well but I received the car seat in black when I had ordered it in gray. I have to keep it but I'm very disappointed.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
Great
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/05/2020
Item received before the expected date. Good quality, matches my expectations and the description. Satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/06/2020
Very satisfied with the purchase, meets my expectations
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/05/2020
Great. Arrived before the date. Impeccable!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/05/2020
Well received.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/05/2020
Very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Very good follow-up.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 29/05/2020
I am missing a product, I was only delivered one product. The delivery person said that was all he had.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/05/2020
I am satisfied with my purchase.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2020
Everything is perfect.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/05/2020
I do not recommend. They do not respect their conditions.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 28/05/2020
The swing arrived broken. I am waiting for your response for an exchange to get another one in good condition.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Perfect!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/05/2020
S.U.P.E.R! Ultra efficient customer service, top delivery, perfect item identical to the description. Delivery times respected, honestly I recommend this product and this site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/05/2020
Conforms to the description, superb product of good quality.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/05/2020
Package delivered before the expected date, very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/05/2020
Product conforms to my order and received very quickly.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/06/2020
Terrible, you need a car that supports the fixing system. + High shipping costs. Result: Almost €200 in the trash.
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Response from BEBE2LUXE
Hello, this is the principle of an isofix car seat; the product listing clearly states that the fixings are isofix and not with the seatbelt, which means your vehicle must be equipped with the isofix system to install the seat. We have sent you several emails offering free return for a refund, but to date we have not received any response. Best regards, the Bebe2luxe team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/05/2020
Clear site, and good tracking for delivery, even if a bit longer than expected...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/06/2020
Always so happy to order from this site. Shipping was more than fast and careful.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Satisfied with the product as well as the delivery, I recommend.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/05/2020
The cradle is very cute but the delivery time is too long.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
Package received very quickly and very well packaged, I recommend, impeccable service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Very correct service. I recommend it to friends and family
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/05/2020
Item that perfectly meets my expectations, I was afraid of having poor quality but not at all
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