Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews
5 6 789 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

Reviews 1 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/11/2020
Very happy with the chair
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/11/2020
Good, matches the description. Regular order tracking
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/11/2020
Product quickly found on the site.
Tracked and fast delivery.
Very satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/11/2020
Few choices but beautiful things.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 10/11/2020
Item arrived defective... I do not recommend this site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/11/2020
Great! Small downside, we ordered gray to be unisex but the stuffed animals provided are pink. Otherwise, super fast delivery and the assembly of the deck chair is super easy! I recommend!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/11/2020
Good product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/11/2020
Easy access and very clear.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/11/2020
Fast reception, neat package, product exactly as described. Not used yet but tested. Just the music is not great, we'll see later for the rest
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/11/2020
Very good site, as well as the product. Corresponds exactly to expectations. However, the delivery from the GLS carrier leaves much to be desired. Received box torn with a week's delay.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/11/2020
Compliant with the order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/11/2020
Super, just need to test it
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/11/2020
Good contacts.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/11/2020
Very good site, the products offered are in accordance with their description.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Very fast delivery received within the week. Between the automatic swing and melody (knowing that there is USB and Bluetooth connection, it's great).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/11/2020
Very fast shipping, but I have some doubts about the sturdiness of the item.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/11/2020
Very interesting swing with several musical options for baby. The rocking is just right, not too strong and not too weak...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/11/2020
The chair is at the height we imagined.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/11/2020
Overall, bebe2luxe sent me on time I think, however, lack of protection and the box arrived all torn in one corner like a dent. It cost me 2 deep scratches on the swing.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/10/2020
Very fast delivery but unfortunately the site is poorly explained!! I ordered a car seat but it was not specified for which car!! I had to buy an additional item to install the seat!!!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 29/10/2020
The Bluetooth function does not work, the button on the swing is not even lit.
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Response from BEBE2LUXE
Hello, our sales team has noted your feedback, we will contact you. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/11/2020
Great
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/10/2020
Yes, very good fast site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/10/2020
Ultra-fast delivery. Good quality-price ratio
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/10/2020
Very good quality-price ratio for childcare products, but products from this brand are little known or not known at all
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 28/10/2020
Order never received and it’s me, the customer, who has to prove that the carrier lost my package by doing millions of impossible things. Never order from them.
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Response from BEBE2LUXE
Hello, we are sorry for the problem encountered.
Unfortunately, your package appears to be delivered even though you have not received it.
We simply asked you to check if the package was available at the pickup point indicated by the carrier and if it was not, to fill out a non-receipt certificate to unblock the situation.
Until then, the millions of impossible things remain reasonable and unfortunately necessary to help you.
Best regards, the Bebe2luxe team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Super stroller, beautiful color, very lightweight, suitable for my little princess, reasonable price
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/10/2020
Very satisfied with the order, package delivered on the indicated date.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2020
Very good!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/10/2020
I was able to track the progress of my order, I had no problems, and the package was delivered on the date I proposed. Thank you to bebe2luxe.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/10/2020
Fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/10/2020
Good site with good products
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/10/2020
We received the seat on time. It will be inaugurated this week as the baby was born yesterday.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/10/2020
The seat meets my expectations. It is easy to install and practical to use.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/10/2020
Very good, my 2-month-old daughter likes it, just a problem with the app on the phone, it doesn't work to be able to do it remotely and put a USB key, otherwise very happy with my purchase.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/10/2020
Good.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/10/2020
Good.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/09/2020
Not bad selection.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/10/2020
Defective bouncer received, impossible to reach you, really disappointed, no response to calls or emails, impossible to contact, I will not let this go, please contact me as soon as possible, my baby can't even use the bouncer
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Response from BEBE2LUXE
Hello, our sales team has noted your evaluation, we will contact you.
We are doing everything possible to provide the best solutions to the problems encountered.
Best regards, your customer service
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