Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews
5 6 789 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

Reviews 1 and 4 stars

Reset filters
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Practical site
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/07/2020
Very good thank you.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/07/2020
The site is smooth
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/07/2020
Satisfied with the product, good tracking of the package, the only downside is that the delivery was delayed, so delivery delay.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/07/2020
I was not informed about the delivery that was supposed to arrive on August 4. Otherwise, the product matches the description, easy to assemble. Nice gift for a newborn. Durability to be discovered over time.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/07/2020
Good price
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 12/05/2020
Delivery times are not respected. False advertising. Compensation request denied, a scandal!!!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/07/2020
The site is clear, you can quickly find what you are looking for
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/07/2020
Good products
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/06/2020
Very good. A bit long delays but certainly due to the current context!!!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
received without problems
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/07/2020
The delivery was catastrophic
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/07/2020
The Louna 5-in-1 swing is great. Very nice color, easy to use, and above all very practical.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
I take away 1 star for the long delivery time (1 month and a half) but I am very satisfied with my ordered products! The quality is there!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/06/2020
Order sent with a 1-week delay, I had to send an email to find out where my order was. I received the response the next day with a shipping and receipt date. Excellent customer service!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/07/2020
Very good
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/07/2020
Received my order today, I unpacked it but I am waiting for the baby to arrive to try it. I give 4 stars because there is a screw that is stripped, so the part with the animals keeps coming off
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Good site
Good delivery
Just regret not being informed of the delivery delay without having to ask. I would have liked an email informing me that there would be a delay knowing that I had already waited a month.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/06/2020
Product conforms, satisfied with my purchase. Just a delay in the supply of goods but for every email sent, I received a clear response and even a gesture due to the delay. I totally recommend this site. Customer service is top-notch like the products.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/07/2020
Nothing to report. The site is clear, the products well detailed. The reviews help a lot for the choice.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 09/07/2020
Very disappointed.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/07/2020
Very satisfied with my purchase.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/05/2020
I placed my order in May, received it in July. Out of stock, however, the product was still offered for sale on the site (for the treasury surely covid). Moreover, we were offered a commercial gesture for the inconvenience, baby cutlery that I never received and do not wish to receive. Bad experience. Avoid, go to eBay, they offer the same products.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/05/2020
NEVER AGAIN
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/07/2020
Big delivery problem. Supposedly in 48 hours since 09/07, I am still waiting for my package.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/07/2020
I received my package quite quickly. The car seat is of good quality. Now I just need to install it in the car... a bit of a hassle.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/06/2020
It makes quite a bit of noise in swing mode.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/05/2020
The purchased item is great
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/06/2020
Good product, delivery delay due to covid, but everything has been sorted out
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/05/2020
Good product. Except that received more than 2 months after the order. At the time of ordering it was available and at the time of payment it was set for June 15 and I received it on July 18. And on top of that, I have a piece that doesn't work...
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/05/2020
Product that meets my expectations
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/07/2020
Nothing to complain about the product! However, a promo code mentioned on your site, impossible to activate...
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/05/2020
Good follow-up
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
Good product as described
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/07/2020
2nd purchase, still very satisfied.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Satisfied
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/07/2020
HELLO
APART FROM THE 48 HOURS NOT RESPECTED
THE PRICE AND QUALITY ARE CORRECT
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/05/2020
I only have one complaint to make, which is the delay in the delivery date,
For the rest, thank you for keeping me informed about the follow-up of my delivery.
Best regards.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 09/05/2020
2 months of waiting without any news. If I hadn't written to customer service, I would have had no information.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 30/05/2020
Very disappointed with customer service and the service provided. We ordered on May 30, we knew and understood that delivery times might be extended due to Covid19, however we received the order yesterday, July 15, which is a month and a half wait. Not to mention the logistical error that indicated the package was delivered and would be returned when that was not the case. Finally, on the actual delivery day, the delivery person was ready to leave after 2 minutes of waiting. It's a bit disappointing after all this wait.
Translated reviews
We use cookies for audience measurement and improving user experience.