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Rating: 4 out of 5
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Customer reviews of BEBE2LUXE
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews
Summary of reviews
BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.
Reviews 1 and 4 stars
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Rating: 4 out of 5
Very good. Customer service response very quick
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Rating: 4 out of 5
Swing received in perfect condition, just like in the photo
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Rating: 1 out of 5
I requested a change of address and was told to wait 24 hours. It's fine to wait 24 hours, but it arrives at the original address where no one was present and was carelessly dropped in the yard! Well done! I don't congratulate you.
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Rating: 4 out of 5
Good site for babies, prices are reasonable.
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Rating: 4 out of 5
Delivery before the delivery date, great!
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Rating: 4 out of 5
Very pleasant site but sometimes the choices get mixed up. This is due to the intuitive menu.
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Rating: 4 out of 5
Correct delivery.
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Rating: 4 out of 5
Delivery a bit long but well, we can't complain despite COVID. A nice gift for my sister-in-law and my brother who will soon be parents.
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Rating: 4 out of 5
I gave it to my lovely daughter-in-law but she hasn't tried it yet, I hope it works well.
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Rating: 4 out of 5
Well informed about the ongoing delivery, very satisfied with the product, just need to test it.
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Rating: 4 out of 5
It was a baby gift and everyone was delighted with the bouncer.
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Rating: 4 out of 5
Overall satisfied
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Rating: 4 out of 5
Very happy with the baby bouncer, it is as described, the only negative point is that there should be a greater rocking angle.
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Rating: 4 out of 5
Nothing to say about the bebe 2 luxe site, navigation was easy and the order was very simple to place. For delivery, nothing to report, the delivery person was super nice.
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Rating: 1 out of 5
False advertising
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Response from BEBE2LUXE
Hello, our sales team has noted your evaluation, we will contact you. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service.
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Rating: 4 out of 5
Good product, baby sleeps well
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Rating: 4 out of 5
Site quite easy for ordering.
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Rating: 4 out of 5
Swing received after almost a month (France-Belgium + confinement). It is very pretty just like in the photo. Color, seems comfortable for baby. Not tested yet, baby is expected in 2 months. Only downside, not removable for washing. Seems a bit tight for newborn, only one position possible. But very satisfied with my purchase and can't wait to put my little one in it!
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Delivery a bit long between payment and receipt, I waited 1 and a half to 2 months after all.
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Rating: 4 out of 5
Does not respect delivery dates, thank you.
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Rating: 4 out of 5
Order arrived before the scheduled date. I am very happy! The only issue is the beep when changing music etc. and the difference between speed 1 and 5 is not much. Otherwise, tooop! I recommend!
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Rating: 4 out of 5
Product received before the scheduled date. (received on May 13, scheduled for May 25 normally). I am satisfied with the product, too bad it can't be extended a bit more. Now I just hope my baby likes it. I recommend this product.
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Rating: 4 out of 5
Good overall
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Rating: 4 out of 5
Nothing to say
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Rating: 4 out of 5
A product perfectly in line with our expectations. We'll see now when the baby is here during its use.
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Rating: 4 out of 5
Very nice site, interesting price and top product.
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Rating: 4 out of 5
The color we wanted was offered but not available.
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Rating: 4 out of 5
good
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Rating: 4 out of 5
good site
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Rating: 4 out of 5
Honestly the stroller is top notch the only small detail is that the color is different from that on the website photo the gray is lighter and not matte as specified in the ad the delivery was super fast during the lockdown it took two days for receipt we are notified by email and SMS every time our order changes status super light takes up very little space
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Rating: 4 out of 5
Box arrived in good condition since it is a gift not yet opened
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Rating: 1 out of 5
One swing is missing from the two ordered! It's theft!
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Rating: 4 out of 5
A good site and understandable
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Rating: 4 out of 5
Easy to use site, delivery respected even during the health crisis with COVID. The swing is in accordance with the description and seems to be of good quality.
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Rating: 4 out of 5
Just like in the photo
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Rating: 1 out of 5
I didn't receive my order
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
I took away one star because of the condition of the package upon delivery (issue to resolve with the carrier?) otherwise I am satisfied with the ordered product. Order placed easily on the site, Paypal payment, it's secure. Warm welcome on the phone and quick response to my emails. Very serious site.
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