BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.
I found this site a bit by chance, I appreciated the responsiveness of customer service when I sent an email to find out where the delivery was, I received a response 2 days later.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2022
Lacks additional features for this price, few soft melodies, deserves more rotation functions as it only pivots, unfortunately there is no swing mode but other than that it is correct
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2022
I couldn't find the dimensions of the mattress, so I had to wait to receive it to order the sheets
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/11/2022
Hello, the order arrived quickly, which is very good. I did not expect to have a swing of such a small height, I thought it would be taller. But otherwise, it remains a superb swing.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/10/2022
Thank you!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/10/2022
The item I received was very good except that since I got it, the vibration does not work.
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and respond within 24 business hours at the following address to find a quick solution and arrange a free return of your product for service expertise: [email protected] Best regards, your customer service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/10/2022
Fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/10/2022
Responsive site at an interesting price.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/09/2022
Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/09/2022
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/10/2022
nothing particular to report
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2022
Hani found what I needed easily, fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/10/2022
good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/10/2022
Not yet tested on baby but looks pretty good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/10/2022
Very good product, baby loves it, mom does too.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/09/2022
My order was placed more than a month ago, it was supposedly delivered on a day when I was still at work. So I couldn't receive it, I asked where it was dropped off, no response was given to me. And I imagine that after more than a month I won't get one. I still have no return.
I made a complaint in which the site committed to provide me with a return within 7 days.
The 7 days are long gone and they don't even bother to respond to my various emails.
So I am currently hospitalized, and I have to chase them to get compensation.
It's a disaster.
My item was quite expensive and now they are ghosting me and giving no news.
I find that unacceptable and not correct.
It was a first order. And I will let others know to never order from this merchant.
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product and its delivery. An investigation is underway to locate your package, this may take about 7 days indeed, we apologize for this delay. We are currently at J+8 business days and GLS confirms a closure of the investigation today. A response has been provided to your email, if you have any further questions do not hesitate to contact us directly at: [email protected] Best regards, your customer service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/09/2022
Very happy with the product, but it's a pity that the product is not rechargeable, always having to place it next to a socket.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/09/2022
Item received in a short time, in its original box. Functional and good quality swing.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/09/2022
Good delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/09/2022
A few bugs with the payment but overall it's fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/09/2022
Good product, however it lacks photos on the site! So when it says: "Simple folding system" it gives the impression that there are folding notches, but no, you have to disassemble it. Too bad.
Otherwise, yes it does its job to place and secure baby. Fast delivery and quality product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
I am very satisfied with the site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/09/2022
Good site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/08/2022
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/08/2022
Delivery received before the scheduled date
Just missing a more serious and precise tracking from the site
Item received in excellent condition and completely corresponding to what I ordered
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/08/2022
Beautiful 🥰
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/08/2022
Very good site.
The contact and return section is not always intuitive but overall you can find the information
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/08/2022
I am satisfied with my ivolution car seat
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/07/2022
Nothing to report
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/07/2022
Too bad for the expensive shipping costs otherwise top
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/08/2022
My daughter is very poorly positioned in this seat, her head is constantly leaning forward despite the seat being reclined
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and respond within 24 working hours at the following address to find a quick solution and organize a free return of your product for after-sales service expertise: [email protected] Best regards, your customer service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/08/2022
No problem..
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/07/2022
Thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/08/2022
Everything was perfect except for the GLS delivery person, who forcefully stuffed the package into my mailbox without ringing my doorbell, and the package was damaged
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/06/2022
Very nice advisor, responds quickly and is attentive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/07/2022
Item conforms to the description, very safe for the baby, very functional
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
Good site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/06/2022
The fan doesn't cool down a lot. The reclining feature for napping doesn't tilt enough. Other than that, practical seat and easy to install
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/06/2022
Fast delivery received earlier than the expected date
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/06/2022
Satisfied
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