English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
Delivery of a box in very poor condition, but fortunately the deck chair was in good condition
Translated reviews
Customer reviews of BEBE2LUXE
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 001 published reviews
Summary of reviews
The store consistently delivers fast shipping and timely delivery across diverse products, with many items arriving quickly and matching or exceeding description details. Customers frequently praise the reliability of delivery, careful packaging, and the ease of use or suitability of products for babies, including items that help with comfort and sleep. The product quality shines through satisfied remarks about design, durability, and how well items fit described features, with several buyers expressing strong recommendations and trust in repeat purchases. Overall, the experience is characterized by dependable delivery, accurate descriptions, and positive impressions of product performance and usefulness.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Actually, we don't know when it will arrive... but the main thing is that it arrives!
Translated reviews
A
Rating: 4 out of 5
Very good site
Translated reviews
A
Rating: 4 out of 5
Arrived well, not yet tried
Translated reviews
A
Rating: 1 out of 5
Bag is useless, I will never order again
Translated reviews
Response from BEBE2LUXE
Hello, are you experiencing a problem with our item? Please feel free to contact us at the following email address, we are here to help: [email protected] Best regards, KANDK
A
Rating: 4 out of 5
Very good customer service, responsive and attentive. However, delivery time is quite long. Recommended, good products at good prices
Translated reviews
A
Rating: 4 out of 5
The product is very good except for the delivery
Translated reviews
A
Rating: 4 out of 5
I am very satisfied
Translated reviews
A
Rating: 4 out of 5
I just had an issue with the delivery, they never answer calls and change delivery days. They cancel deliveries as they please!!!
Translated reviews
A
Rating: 4 out of 5
Not yet tried, arrived quickly, satisfied with my purchase
Translated reviews
A
Rating: 4 out of 5
Perfect, too bad it doesn't recline a bit more, otherwise the seat is great. I was looking for a good seat for my daughter who was too tight in her car seat, and honestly this one is great for both her and me, the fact that it turns makes my life easier on a daily basis. I recommend this seat.
Translated reviews
A
Rating: 4 out of 5
The Louna 4 in 1 cradle is great and practical, we can do everything.
Translated reviews
A
Rating: 4 out of 5
Good site
Translated reviews
A
Rating: 4 out of 5
Very fast delivery
Translated reviews
A
Rating: 4 out of 5
Fast delivery and well packaged
Translated reviews
A
Rating: 4 out of 5
Seat meets our expectations. Evolutive from newborn to child. Easy to use for tilting, rotating.... Quick shipping from baby2luxe. However, very disappointed with the delivery company offering a choice of date but not respecting that choice. Laborious and disappointing delivery.
Translated reviews
A
Rating: 4 out of 5
Unfortunately, I received the wrong color of the product, but the customer service is very responsive. Within a week everything was resolved and I received the right product!! Thank you!!
Translated reviews
A
Rating: 4 out of 5
easy navigation
Translated reviews
A
Rating: 1 out of 5
Very poor delivery tracking, impossible to reach them by phone, never again
Translated reviews
Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our delivery person, we will make sure to pass on the information. Best regards, KANDK
A
Rating: 4 out of 5
I would have given 5 stars if the delivery had gone well, paid €10 almost to be delivered at home, waited all day only to be told the next day that it was dropped off at a pickup point. Otherwise corresponds to its description, not yet tried with baby
Translated reviews
A
Rating: 4 out of 5
Ease of ordering, delivery tracked and dropped off by the delivery person in front of the door,
Easy to assemble.
Not yet tried as baby is pending.
Translated reviews
Easy to assemble.
Not yet tried as baby is pending.
A
Rating: 1 out of 5
I did not receive the correct car seat, customer service has been playing with me for a week. Moreover, they do not answer the phone and they respond to emails after 24 or 48 hours.
Translated reviews
Response from BEBE2LUXE
Hello, we are sorry for the reference error. Like many companies, we have been affected by Covid which has reduced our staff, a response was guaranteed within 24/48 hours to emails, the office being exceptionally closed during this period. A new package was sent as soon as possible, the rest is currently in progress. For all requests, we remain available from your customer area. Best regards, Bebe2luxe
A
Rating: 1 out of 5
Meh.
Translated reviews
Response from BEBE2LUXE
Hello, Are you experiencing a problem with our product? Please do not hesitate to contact us at the following address if that is the case, we are here to help: [email protected] Best regards, KANDK
A
Rating: 4 out of 5
Super product!
Translated reviews
A
Rating: 4 out of 5
Speed of delivery.
Translated reviews
A
Rating: 4 out of 5
Really super practical swing, foldable, doesn't take up much space. Several rocking speeds, several melodies, appreciated vibration mode. Baby loves it a lot. Super quality/price ratio. One negative point, we received the wrong color, fortunately, we received beige (for a boy, it works too) instead of gray. We had a nice gesture from customer service who was super responsive. Super fast delivery, in 2 days.
Translated reviews
A
Rating: 4 out of 5
Very nice and good seat, quite simple to install.
Translated reviews
A
Rating: 4 out of 5
Complicated to find where to put the batteries, impossible to reach customer service
Translated reviews
A
Rating: 4 out of 5
Good product, the problem I found was a bit complicated to clip the belts and detach them.
Translated reviews
A
Rating: 4 out of 5
Very good seat, but delivered without an instruction manual
Translated reviews
A
Rating: 4 out of 5
Very fast delivery
Translated reviews
A
Rating: 4 out of 5
Nothing to say, it's quite fast
Translated reviews
A
Rating: 4 out of 5
The site has attractive prices, the products are of quality. I recommend
Translated reviews
A
Rating: 4 out of 5
Top multifunctional product
Translated reviews
A
Rating: 4 out of 5
Very clear site and easy to navigate
Translated reviews
A
Rating: 4 out of 5
Very good.
Translated reviews
A
Rating: 4 out of 5
Simple and efficient site
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 1 out of 5
We received the swing well but had a functioning problem, we returned it with a return number but we have no news.
Translated reviews
Response from BEBE2LUXE
Hello, we have received your package, it has been examined, a package will be shipped within 48 business hours. For any questions, please contact us directly via this link: https://www.bebe2luxe.fr/fr/contactez-nous Best regards, the Bebe2luxe team.
A
Rating: 4 out of 5
Satisfied with the fast delivery.
Translated reviews