Customer reviews of BEBE2LUXE

Good and beautiful product. The only downside is that the rear-facing position is not reclined enough

Very good site. Product as described. However, the transport was terrible, the box was torn.

Good product that meets expectations and fast delivery

Change the delivery company, they changed the date and time of delivery 3 times, otherwise the product is perfect

Very good product, delivery was very long and very poor communication with the delivery person

I did not encounter any problems with my order. Everything is perfect

Very good content, be careful with the delivery

Very good product

Good

Very nice swing, the plush carousel doesn't stay in place too well, baby can't enjoy it too much and the swing goes a bit fast at first for the first month in my opinion but otherwise very good product

4/5 because we can always do better. I recommend bebe2luxe

Excellent product but it needs: 1) Improve the remote control (get closer otherwise it doesn't work) 2) Improve the speakers

No problem with the delivery, however I received a product that does not work and I called for a refund but got no response. Very disappointed..

Very good

Correct order, the product is compliant and of quality. Fast delivery, the only downside is that the item arrived in its original box and was damaged, torn, but nothing was damaged inside, that’s the main thing. Overall, I am delighted to have discovered this site.

Despite a very long delivery time due to a stock shortage, we are satisfied

The delivery was delayed by a month but I am satisfied with my order

Order very late!
Chaotic delivery, I was supposed to be refunded for the delivery fees, I never received anything!!!! Hours on the phone, for a delivery after 6/7 weeks,
I do NOT recommend AT ALL.
Catastrophic!!!! Lamentable.
I gave birth and still had not received my order, it’s shameful!!!!

Good product

Very good item. True to the description

I received a defective seat, knowing that they do not accept returns in apartments but only in houses, I had to arrange for the return to be made at someone else's place. Moreover, I had to follow up 3 times with customer service because they were not able to provide me with a quick return, and I was told that my seat model was out of stock while it is available for order on the site. I made a complaint for a commercial gesture hoping it will be favorable knowing that this is the second time I buy from them. I am disappointed with customer service.

Very good site, I take away one star because I did not receive the right color but customer service offered me a €15 refund

Top fast delivery

Excellent value for money, product in line with the description. We can play music from our phone via Bluetooth. Very satisfied with this product.

Good product despite the somewhat high prices

Not satisfied with the slow delivery and incomplete delivery, missing an item

Very good, only downside, the chair was not delivered in the right color, but the after-sales service is great.

Very serious site. Package received quickly.

I ordered a high chair but it doesn't work, I sent an email but got no response, I will wait, no choice.

I received the delivery quickly but the high chair doesn't work, honestly it doesn't make me want to change because I need it but I have no choice, I'm waiting for a response.

Swing received today. I ordered 2 Louna, one gray and one pink for my twins, and I only received one, the gray one. My husband and I unpacked it to see if everything was okay, but the A and B buttons are super hard, I couldn't manage to tilt it or close it afterwards, it gets stuck at the height levels, there are only 2 heights whereas it is indicated 5 heights in the booklet. We haven't tested the batteries and the power cable because just these 2 malfunctions disappointed us, impossible for me as a mom to tilt it, I see this defect a lot in the reviews. And by the way, I am waiting for news about my second swing that I paid for... a return will be made for the gray one.

Fast shipping.

Site not particularly attractive or intuitive.

Really nothing to say, it's the best! Just waiting for the baby now.

Easy to install seat.

Following the receipt of my package, I have an issue with the product. I contacted by phone but received no response as it is vacation time. I sent an email and was supposed to get a reply within 48 hours. It's been a week and still nothing. Eventually, my handy partner disassembled the product and fixed the problem, although it is still not optimal. Too bad, customer service is non-existent.

Unusable product.

Great site

The delivery took too long, it took a lot of time

Hello, the site is very well done, it's affordable, few products but that's not a problem since you can't easily find these products elsewhere, the delivery is incredibly fast. Not disappointed so far, it seems to be quality.