Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 8 926 published reviews
5 6 791 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

Reviews 1 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
The delivery was fast and the item corresponds to the photos on the site, very happy.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/09/2020
Fast delivery and very satisfied.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/08/2020
I waited more than a month and a half for my package!! While a friend ordered and received her package 2 days later??!! When I told them after several email exchanges, they always replied with the same thing that was written on the site, which was false, it said 24 to 48 hours. Anyway, in addition, GLS asks you to schedule your delivery, they delivered it a day early when I wasn't there of course, so I had to wait 3 more days. Moreover, they wrote to me saying there was a problem with my package, which was false, it arrived perfectly fine. Fortunately, the product is of good quality.
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Response from BEBE2LUXE
Hello, thank you for your message, we accept all ratings, good or bad, only when they are justified. During your order, the delivery time was indeed clearly indicated and on several occasions (under the add to cart button, in blue in the product description, as well as at the time of validating the order). We can hardly do better, but you may not have paid attention, that can happen. Your friend probably ordered a different item in stock because the delivery is indeed 48/72 hours once the package is shipped, so the estimated delivery date for each item must be taken into account. We informed you, once the package was shipped, of a delivery between September 24 and 28 (with a weekend in between), and your package was indeed delivered within the allotted time (on 28/09). We will contact you by email. Best regards, the Bebe2luxe team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
A clear site and good order tracking, delivered in 10 days.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
I immediately found the product I was looking for and was delivered in two days, very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
I am very happy with my purchase, fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
I am super happy with my purchase and speed 🤩🤩
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/09/2020
Delivery not made, the delivery person did not come to our house and put it in a relay point. Shameful!!!! I would like to be refunded for my shipping costs. We pay shipping costs for nothing.
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Response from BEBE2LUXE
Hello, we are sorry for the problem encountered. Your tracking indicates that the delivery person attempted to deliver to you the day before but a supplementary address was necessary. The next day the package was put in delivery to a relay point certainly for these reasons. It should be noted that the amount of shipping costs is the same whether it is a home delivery or a relay point. An email has been sent to the carrier to find out more. Best regards, the Bebe2luxe team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/09/2020
super product, finishing, fast shipping, very happy!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Received a bit late
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/09/2020
I didn't expect to receive it after 3 days, super thank you, otherwise the seat looks great, we'll see later because for now it has just been installed, but wow it will protect my daughter well!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Nothing to say, perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/09/2020
Nothing to say
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
Very satisfied, we follow the progress of the package day by day
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/09/2020
Ultra fast delivery. Splity 3 excellent quality! Nothing to complain about
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Delighted with this purchase, order without hesitation, you won't regret it
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Very good site, I already received my package which was very fast, very satisfied with my order and good product! I recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Very fast delivery. Package conforms to the order. Easy installation. The recipients are delighted and baby is safe.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Top product! Cradle functionality impeccable, I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Ultra fast delivery in 24h. Easy to assemble. My daughter loves it
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/09/2020
Top nothing to say
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/09/2020
Very fast delivery!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/09/2020
Easy to use
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/09/2020
Super delivery
The stroller is great
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/09/2020
Top-notch! Super modern, with super practical features. I love it and I recommend it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/09/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/09/2020
Top-notch fast delivery, product corresponding to the announcement.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/09/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/09/2020
Order placed on 09/17 received the next morning! You can't get faster.
Regarding the electric swing, it is so beautiful, baby is so comfortable in it, small plus the Bluetooth and you can play any music. I recommend +++
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/09/2020
Fast shipping, product conforms to the description. I bought the car seat because my son was no longer comfortable in his old seat. Installation is quick thanks to the isofix. The seat can be well adjusted according to the baby's morphology.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/09/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
Quality products, fast delivery, more than reasonable prices, everything is there to satisfy a customer.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/09/2020
Clear site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/09/2020
Ultra fast shipping and the gray lilou swing meets my expectations. Excellent quality/price ratio.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/09/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/09/2020
Fast delivery, the package well packaged, nothing to say, top.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/09/2020
My last name was misspelled, that's why they couldn't find the name on the intercom, thank you very much.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/09/2020
Very happy with the customer service
Small color issue resolved in 3 days
After that, we will see once it is in use.
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