Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 8 926 published reviews
5 6 791 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

Reviews 2, 3, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/07/2021
Very attentive people
And the site is great.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/08/2021
Very serious site. Package received quickly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Honestly, I didn't see the item because it was for my grandson. The parents came to pick up the box without unpacking it, I think they are satisfied otherwise I would have received a return.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/08/2021
Very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
Fast shipping. Good communication.
Product as described.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/08/2021
I ordered a black stroller, I have the order confirmation and we received it in pink.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
EVERYTHING MATCHES AND FAST DELIVERY
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/08/2021
Navigation is simple and delivery is fast.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 04/08/2021
Not serious at all! I ordered a swing, 2 weeks after my order no news. I follow up to get an approximate date for delivery (the shipment is supposed to be made 8 days later! Of course, none of this is specified at the time of purchase). 10 days later still no news, I follow up AGAIN to understand what is happening and finally the swing is no longer in stock in all colors... and then no, finally there is gray left! Their customer service by phone is almost always closed. They are still responsive to emails. For the product, I am satisfied but the communication is zero! So I give the 2 stars only for the swing.
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Response from BEBE2LUXE
Hello, we apologize for the delivery delay. As indicated several times by email, we encountered a production delay beyond our control. We informed customers as soon as new information was communicated to us. This has caused exceptional delivery delays for which we are sorry. You had the option to cancel your order at any time, and we thank you for keeping it despite the circumstances. Your package was shipped 14 days after purchase (order on 4/08, shipment on 18/08), a response was always given to your emails despite this delay, we do not understand where the unanswered emails are: the first email sent by you was sent on the 9th, response on the 10th to inform you of the delay, on the 17th we offered you a color exchange, and on the 18th your package was shipped. We remain at your disposal for any further requests from your customer area. Have a very nice day. Best regards, the Bebe2luxe team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Well-made site, delivery in a few days, rescheduling of appointments without fail, in short, product and service at the top.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
Very fast and careful delivery. The Airtwist seat is really great, my 3-year-old daughter really loves it, there is still enough room to grow.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Very practical site. Fast delivery. Quality car seat. I highly recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2021
Satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
Satisfied with each of my purchases. Quality, price, and quality customer service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/08/2021
Fast shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
Very good site, good product description, I am satisfied with the delivery, delivery in 2 days! It's great!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/05/2021
Very simple navigation and delivery made within the announced deadlines. Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/07/2021
Very clear site, you can find everything you need.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/08/2021
Fast.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/08/2021
Really nothing to say, it's the best! Just waiting for the baby now.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/08/2021
Seat ordered on Sunday & delivered on Wednesday. Not installed yet but it looks perfect! I recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/08/2021
Great site, everything is well explained.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/08/2021
Very easy navigation on the site, ultra-fast delivery. Nothing to complain about, everything was perfect.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/08/2021
Easy to install seat.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/07/2021
Serious site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/08/2021
The use of the site is easy and effective, the prices of the items are reasonable, the product received is the same as on the site without any problems, fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2021
Reliable and fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/07/2021
Great site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/06/2021
The site did great because I added an item after payment and they accepted to send it to me.. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2021
Speed of shipping!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/07/2021
The item meets my requests.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/07/2021
The site is smooth. Delivery is quite fast. I recommend this site where I usually order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/07/2021
Super quality. I sent them an email and they responded super quickly and pleasantly, I recommend, nothing to say
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/08/2021
Navigating the site is very simple, we ordered a car seat and a high chair that also works as a swing, we received them in just under a week, we were pleasantly surprised and even more so by the quality, really very good quality/price, nothing to complain about. Also, the assembly instructions for the high chair are really good, very detailed, just follow the steps, really nothing complicated even if you're not handy at all. For a first experience, I am really satisfied in every way, now we just have to wait for our baby to try it out haha ...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/07/2021
Best price on the net, extremely fast and efficient delivery. Nothing to complain about!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/07/2021
Thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/07/2021
Hello, the site is very well done, it's affordable, few products but that's not a problem since you can't easily find these products elsewhere, the delivery is incredibly fast. Not disappointed so far, it seems to be quality.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/07/2021
Fast delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/07/2021
Few products, more childcare and baby products would be nice!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/07/2021
Very good. Super fast delivery
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