Customer reviews of BEBE2LUXE

A

Acheteur vérifié

Rating: 4 out of 5

Published on 17/05/2021 à 17h34 following a purchase from 02/05/2021

Good

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 17/05/2021 à 17h33 following a purchase from 11/05/2021

The bouncer / cradle seems practical, attractive price but the quality does not seem top (from the point of view of the electrical system), to see over time. The mattress is very thin, I think I will buy another one so that the baby can take his naps comfortably.

Translated reviews

A

Acheteur vérifié

Rating: 3 out of 5

Published on 17/05/2021 à 17h31 following a purchase from 03/05/2021

My order was supposed to be delivered in 3 days and I received it in 15 days

Translated reviews

A

Acheteur vérifié

Rating: 2 out of 5

Published on 16/05/2021 à 00h34 following a purchase from 03/05/2021

Order not received on time..
Blocked from 12:30 to 16:30 for nothing

Translated reviews

Response from BEBE2LUXE Published on 17/05/2021

Hello, thank you for your message, we are sorry for the problem encountered. Your package was shipped on 11/05 for an estimated delivery between May 14 and 18. You received your package on 14/05 on time (the 13th being a holiday). Deliveries to relay points are offered during the order to avoid you being stuck at home waiting for the package. For any disputes, please contact us via this link https://www.bebe2luxe.fr/fr/contactez-nous Best regards, the Bebe2luxe team

A

Acheteur vérifié

Rating: 4 out of 5

Published on 15/05/2021 à 22h25 following a purchase from 28/04/2021

Customer service responsive to each of my questions

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 15/05/2021 à 11h38 following a purchase from 05/05/2021

Good value for money, happy with my purchase.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 15/05/2021 à 08h15 following a purchase from 06/05/2021

Model conforms to the description
Delivery made as requested and on time
Nothing negative to say

Translated reviews

A

Acheteur vérifié

Rating: 3 out of 5

Published on 15/05/2021 à 08h01 following a purchase from 08/05/2021

Good

Translated reviews

A

Acheteur vérifié

Rating: 3 out of 5

Published on 14/05/2021 à 23h43 following a purchase from 08/05/2021

Super stroller, small, folding is simple and super compact, takes up little space. Baby is very comfortable in it. Top product

Translated reviews

A

Acheteur vérifié

Rating: 3 out of 5

Published on 14/05/2021 à 17h14 following a purchase from 26/04/2021

My item arrived all scratched, I feel like it has already been used.

Translated reviews

Response from BEBE2LUXE Published on 17/05/2021

Hello, we are sorry for the problem encountered. We will contact you from your customer area to learn more. Best regards, the Bebe2luxe team.

A

Acheteur vérifié

Rating: 4 out of 5

Published on 13/05/2021 à 23h44 following a purchase from 04/05/2021

Very good after-sales service, quick and competent.

Translated reviews

A

Acheteur vérifié

Rating: 2 out of 5

Published on 12/05/2021 à 17h01 following a purchase from 23/04/2021

Stroller received in the wrong color.
Another stroller ordered but arrived way too late...
Result: two strollers purchased and the first one still not refunded.

Translated reviews

A

Acheteur vérifié

Rating: 2 out of 5

Published on 04/05/2021 à 08h03 following a purchase from 21/04/2021

First order... and surely the last!

Translated reviews

Response from BEBE2LUXE Published on 10/05/2021

Hello, we are sorry that satisfaction is not met, what exactly is happening? Please feel free to contact us via this link: https://www.bebe2luxe.fr/fr/contactez-nous We will help you resolve the issue encountered. Best regards, the Bebe2luxe team

A

Acheteur vérifié

Rating: 4 out of 5

Published on 03/05/2021 à 19h53 following a purchase from 23/04/2021

Very good, very fast delivery, it's appreciated

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 02/05/2021 à 12h12 following a purchase from 21/04/2021

Fast delivery, beautiful product

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 01/05/2021 à 10h17 following a purchase from 20/04/2021

Very good site

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 01/05/2021 à 09h29 following a purchase from 07/04/2021

Easy to use

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 30/04/2021 à 17h49 following a purchase from 28/04/2021

Fast, efficient, very satisfied

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 29/04/2021 à 18h18 following a purchase from 25/03/2021

Order and delivery okay.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 29/04/2021 à 08h25 following a purchase from 02/04/2021

Shipping a bit slow.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 17h18 following a purchase from 22/04/2021

Satisfied with my purchase.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 14h39 following a purchase from 09/04/2021

Good

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 09h34 following a purchase from 10/04/2021

Very satisfied, top product and of good quality, but delivery a bit long.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 09h31 following a purchase from 01/04/2021

Good product, too bad for the waiting time a bit long for delivery

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 24/04/2021 à 15h43 following a purchase from 31/03/2021

nothing to say maybe not enough items on the site

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 23/04/2021 à 19h05 following a purchase from 04/04/2021

No difficulties encountered

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 23/04/2021 à 09h49 following a purchase from 01/04/2021

Good and nice item, too bad the plush toys are pink for a blue swing

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 23/04/2021 à 08h12 following a purchase from 06/04/2021

Car seat received! My daughter has been in it twice so far but it is great up to now, let's see over time! The only small downside is that the instructions in the manual are not explicit enough for installing the car seat in the car

Translated reviews

A

Acheteur vérifié

Rating: 3 out of 5

Published on 22/04/2021 à 23h05 following a purchase from 06/04/2021

delivery quite long

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 22/04/2021 à 14h32 following a purchase from 18/04/2021

Easy navigation, varied product selection, and delivery more than fast (48 hours).

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 22/04/2021 à 08h45 following a purchase from 15/04/2021

Very happy with my purchase for my little grandson. Received very quickly and Bébéluxe is TOP for answering your questions. I recommend

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 21/04/2021 à 21h51 following a purchase from 10/04/2021

Quite satisfied

Translated reviews

A

Acheteur vérifié

Rating: 3 out of 5

Published on 21/04/2021 à 11h24 following a purchase from 06/04/2021

The packaging of the swing's package arrived torn on one corner and edge, the contents were visible. This is not a packaging designed for transport as it has no reinforcements. One of the tubes of the swing that goes on the ground was slightly 'scratched' because it was at the level of the hole in the cardboard, but since it is a tube that is on the ground, it is not visible, so it's not a big deal. Since it is a gift for a newborn, I was a bit embarrassed, but everything is fine, so that's the main thing.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 21/04/2021 à 03h55 following a purchase from 07/04/2021

Very good swing.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 20/04/2021 à 13h30 following a purchase from 15/04/2021

Satisfied with the order to delivery.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 18/04/2021 à 13h46 following a purchase from 12/04/2021

Top product, compliant and well secured, I recommend, thank you.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 18/04/2021 à 08h20 following a purchase from 07/04/2021

Yes, very good.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 17/04/2021 à 11h46 following a purchase from 12/04/2021

Satisfactory product. Compliant with the description. However, two small downsides. First, the button under the seat that needs to be pushed to the right for the cradle to move and swing would disengage by itself and return to the left in a fixed position, and the swinging would stop. We reported this to customer service, who quickly sent us a video explaining how to lock the button in the swinging position. And it worked. But in the provided manual, the explanation is not clear. Then a small downside regarding folding, it's quite hard. Otherwise, the cradle is beautiful and seems to be of good quality. Satisfactory overall.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 16/04/2021 à 10h16 following a purchase from 31/03/2021

Very beautiful swing!

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 15/04/2021 à 10h30 following a purchase from 04/04/2021

Very beautiful cradle. Just the delivery was a bit long contrary to the comments I read and the delivery date that was communicated to me. I ordered it on April 4 and received it on April 13.

Translated reviews