BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Laura L.
Rating: 4 out of 5
following a purchase from 10/07/2024
Well explained and not damaged
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Valérie T.
Rating: 3 out of 5
following a purchase from 08/07/2024
Very nice cradle.. the quality is not great, the mattress is way too thin and the legs are too wide, difficult to move especially to pass through the doors of the house... wheels would have been wise!!
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Imen C.
Rating: 2 out of 5
following a purchase from 28/06/2024
They sent me only two packages out of three, and it was up to me to prove that they sent me only two packages. Knowing that the delivery was done by GLS to a pickup point.
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product and its delivery. We are available by email and we respond within 24 working hours at the following address to find a quick solution to your problem and try to obtain a commercial gesture if possible for your order: [email protected] Best regards, your customer service.
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Kamlati M.
Rating: 4 out of 5
following a purchase from 05/07/2024
Identical to the photo. The only downside is that the second position doesn't go down enough
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Sandrine D.
Rating: 4 out of 5
following a purchase from 18/06/2024
Fast
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Eleonore O.
Rating: 4 out of 5
following a purchase from 27/04/2024
Apart from the fact that the cradle needs to be plugged in to work, it's a very good purchase. I am satisfied.
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Manon B.
Rating: 4 out of 5
following a purchase from 22/04/2024
Very satisfied with my purchase!
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Berrier K.
Rating: 4 out of 5
following a purchase from 22/03/2024
Super swing, I highly recommend it, my daughter feels good in it
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Marie-Pierre M.
Rating: 4 out of 5
following a purchase from 14/04/2024
Car seat meets our expectations
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Florence N.
Rating: 4 out of 5
following a purchase from 11/04/2024
Small bug upon receipt: the package arrived in the name of the pickup point, so it was difficult to find. Too bad.
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Sandy D.
Rating: 4 out of 5
following a purchase from 16/03/2024
As described, but shipping delays were very very very long and without any information from the site during that time
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Steven L.
Rating: 4 out of 5
following a purchase from 01/04/2024
Great
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Chantal D.
Rating: 4 out of 5
following a purchase from 02/03/2024
Very good
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Pedro M.
Rating: 4 out of 5
following a purchase from 27/03/2024
Fast and efficient. If you ever have a problem, they are reachable.
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Lucie P.
Rating: 2 out of 5
following a purchase from 14/03/2024
My baby doesn't seem to appreciate it, she stays for 10 minutes at most
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We are available by email and respond within 24 working hours at the following address to find a quick solution to your problem regarding your order: [email protected] Best regards, your customer service.
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Nikahati M.
Rating: 4 out of 5
following a purchase from 19/03/2024
Satisfied with the site
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Elise D.
Rating: 3 out of 5
following a purchase from 09/03/2024
Please note it only works on mains power and not on batteries.. it was not explained properly..
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Wiseline M.
Rating: 3 out of 5
following a purchase from 15/03/2024
My keyboard is starting to come off.
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We are available by email and respond within 24 working hours at the following address to find a quick solution to your problem regarding your order: [email protected] Best regards, your customer service.
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Fatoumata D.
Rating: 4 out of 5
following a purchase from 08/03/2024
I am coming back to the first comment where I had given one star, so yes we were very unhappy that one leg was defective but we found a solution by hammering it so that it could fit into the other leg of the bed, however the product is still very beautiful so I am giving you a rating for that and for the fact that you responded quickly for after-sales service. I want to specify that the delivery was very fast
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Caren B.
Rating: 4 out of 5
following a purchase from 22/02/2024
Good follow-up without delivery delay. Top!
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Julien M.
Rating: 2 out of 5
following a purchase from 08/01/2024
New seat ordered, and not satisfied. I had already bought the old one, which has a better quality finish. It feels like the new one is made of low quality... disappointed... I do not recommend
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We are available by email and respond within 24 working hours at the following address to find a quick solution to your problem: [email protected] Best regards, your customer service.
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Régis V.
Rating: 4 out of 5
following a purchase from 04/03/2024
The quality is there. For the price, this seat has a good quality/price ratio. It is not possible to turn on the light without turning on the fan. That's a shame.
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Audrey O.
Rating: 3 out of 5
following a purchase from 10/02/2024
The seat is sturdy and has a nice design. However, it is not practical for putting the baby rear-facing. The legs cannot stretch and the feet are stuck to the car seat because the car seat, once turned around, even pushed back to the maximum, does not leave space for the baby's legs. Too bad...
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Lea C.
Rating: 3 out of 5
following a purchase from 18/01/2024
Very long delivery, car seat not so comfortable, quite disappointed having already had a car seat from the same brand (which they no longer make) that is superb
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product and its delivery. We are available by email and we respond within 24 business hours at the following address to find a quick solution to your problem: [email protected] Best regards, your customer service.
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Nathalie M.
Rating: 3 out of 5
following a purchase from 05/02/2024
Disappointed with the item
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Raguillet M.
Rating: 4 out of 5
following a purchase from 16/02/2024
But it's not made for a baby, not before 9 months
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Harmonie C.
Rating: 2 out of 5
following a purchase from 27/12/2023
Received with a defect, not very comfortable regarding the mattress. It is necessary to buy an additional mattress. Moreover, it is not portable. I do not recommend.
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Fatima S.
Rating: 4 out of 5
following a purchase from 11/01/2024
Good site
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Christie N.
Rating: 4 out of 5
following a purchase from 17/01/2024
Stroller as described
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Amelie S.
Rating: 4 out of 5
following a purchase from 05/01/2024
Very good chair for baby. Too bad the one with the leg was not in stock.
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Karla D.
Rating: 4 out of 5
following a purchase from 05/01/2024
Professional
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Response from BEBE2LUXE
Hello, Thank you for your trust and see you soon at Bebe2luxe ;)
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Celine F.
Rating: 4 out of 5
following a purchase from 02/01/2024
Received earlier than expected. Article conforms to the description, easy to assemble but it requires a little skill to handle it from the crib to the bouncer or swing and especially to fold it, but once understood it is really great. I take off one star for two things. 1: the mattress might be a bit too thin (in my opinion it will only be for daytime naps) 2: for the high chair side, a small table should be placed in front. But otherwise it is great.
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Response from BEBE2LUXE
Hello, Thank you for your trust, we take note of your comments and we hope to see you again soon at Bebe2luxe ;) Have a nice day. Best regards,
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Alexia A.
Rating: 2 out of 5
following a purchase from 06/01/2024
Super disappointed. We couldn't fit the leg because the other end was all messed up. For the price..... otherwise it's a nice co-sleeping bed, very pretty.
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Response from BEBE2LUXE
Hello, Thank you for your feedback, we are sorry if you encountered a problem with the product. We invite you to send us an email at [email protected], customer service will take over to find a solution. Have a nice day. Best regards.
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Emmanuelle L.
Rating: 4 out of 5
following a purchase from 03/01/2024
One part was broken, fortunately it was just a cover. But the seat was sewn the wrong way. This was much more complicated to fix.
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Response from BEBE2LUXE
Hello, Thank you for your feedback, we are sorry if you encountered a problem with the product. We invite you to send us an email at [email protected], customer service will take over to find a solution. Have a nice day. Best regards.
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Mélissa M.
Rating: 4 out of 5
following a purchase from 30/11/2023
Very satisfied.
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Guy M.
Rating: 2 out of 5
following a purchase from 15/12/2023
I did not receive the ordered color.
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Laure J.
Rating: 4 out of 5
following a purchase from 07/12/2023
Cradle as expected except for the color, I ordered a beige cradle and received a gray one, I sent a message to report it but I haven't received a response...
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Cindy R.
Rating: 4 out of 5
following a purchase from 26/11/2023
Received quickly.
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Zaharia M.
Rating: 4 out of 5
following a purchase from 09/11/2023
Overall very good product, fast delivery.
But not yet assembled, will see at the baby's birth.
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