Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews
5 6 789 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

Reviews 2, 3 and 4 stars

Reset filters
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/12/2017
Rather satisfied even though the order arrived 1 day late
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/02/2018
The car seat The One is very good, it's the 2nd one we buy because we find it really functional and safe. However, we found out after paying for it that it was out of stock, we had to contact customer service 1 month later because we still hadn't heard anything, they confirmed that we would be delivered but we received nothing on the announced date while the package was marked as delivered on the site. We contacted customer service again who finally followed up on the delivery and we finally received it.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/04/2017
very competitive price, no disappointment after a year of purchase. The sturdiness and safety points are impeccable.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/02/2018
Good product, fast delivery
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/05/2017
Easy to install, comfortable, difficult to adjust the harnesses as it grows and the cover comes off.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/07/2017
Very good product. The only downside is that it's difficult to leave baby facing the road as they grow with the bars behind the seat. Otherwise, very happy with the seat!!!
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/07/2017
Fast and serious shipping. I ordered the swing but it has a defect in the swinging, as after a few uses the swinging is jerky.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/04/2017
GOOD
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/03/2018
I feel like this site is always on sale. So are the prices real?
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/03/2018
Order tracking needs improvement, as well as delivery tracking. Bebe2luxe is unreachable by phone, after the phone message it says that you can leave a message and will be called back but in fact it cuts off immediately, you can't even leave a message.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2017
Very good product, my daughter is well seated in the seat. And I add that the 360-degree rotation is great.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/06/2017
Good
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/09/2017
Product conforms to the description. Respect for the expected deadline. No issues.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/09/2017
The seat is very functional but lacks foam reinforcement and comfort for the baby using it.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/09/2017
Very practical
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/02/2018
Very good seat, easy to install.
My 4-month-old son is very well installed and falls asleep easily in it.
Very satisfied!
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 07/07/2017
The delivery was chaotic: not delivered on time despite the misleading emails from the site, + huge phone bill after 15 calls with their delivery service. And after more than 10 days we finally received it... far from the 2-3 days. And no reimbursement of delivery costs.
For the seat okay but the seatbelt closure system is not practical at all.
Translated reviews
Response from BEBE2LUXE
Hello,
You ordered on our site on a Friday.
Your package was shipped the following Tuesday for a scheduled delivery on Thursday.
As indicated in your emails, we did not 'simulate' a delivery with GLS...
We are very sorry for the inconvenience caused by the delay in your delivery.
Best regards,
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/05/2017
Delivery was a bit long because the product was out of stock. Attractive price. Still lacking crash test ADAC TCS to be sure that the car seats are safe.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/11/2017
A decent site
The product is quite good overall But we put batteries in it logically and it turned out that the batteries melted to this day we have cleaned the device well put in new batteries and the product does not work. I would like to know what we can do so that I have a working device because since my daughter was born she hasn't used it.
Batteries melting in a device is quite surprising especially after 2 days of installation
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/09/2017
The site is very good, the order shipment needs to be reviewed. Package received in a condition just not acceptable
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/11/2017
Very good seat, easy to use.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2017
Satisfactory.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/03/2018
Product received without any problem, on time.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/11/2017
Beautiful chair, I do not regret it, just a small thing is that it is heavy, otherwise nothing to say
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/01/2018
Overall, I am satisfied with my order, I just take away one star because the delivery did not happen on the announced schedule due to the carrier GLS. But bebe2luxe were responsive to my complaints and did what was necessary for me to receive my order as quickly as possible. I would not hesitate to recommend this site despite this mishap.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/06/2017
Super products
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/03/2018
very good products, but delivery side company really horrible, I do not recommend the site if the delivery service remains the same
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/03/2018
Site ok
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/01/2018
very good quality and service
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
Very good value for money, very easy to install, only regret, no way to attach it if you don't have an isofix hook... We all bought a second one as well.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
Satisfied with my order. My daughter also appreciates being in her car seat.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/07/2017
Delivery really too long
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2018
Very satisfied with my car seat and my exchanges with the very responsive customer contact.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/11/2017
Very good product
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/03/2018
Corresponds to the order.
Too bad the delivery was not made on the scheduled day but the next day
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/06/2017
Very very practical car seat, too bad the fabric pills at the legs.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/12/2017
Very good car seat. Too bad it can't be reclined more.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2017
Item received very quickly after ordering despite the damaged packaging, the item was in very good condition. I recommend bebe2luxe.fr very serious.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/11/2017
Installation a bit complicated but otherwise everything is great. My son is comfortable in it, the rotation works perfectly
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/03/2018
Very happy with this site, good quality products with reasonable prices compared to those on the market. Extremely happy with their rotating group 0 seat that we bought in three copies around me, but a bit less with the group 1 2 3 seat, 9-36 kg.
Translated reviews
We use cookies for audience measurement and improving user experience.