Customer reviews of BEBE2LUXE

9,3 /10

Based on 9 001 published reviews

5 6 859 76% 4 1 584 18% 3 287 3% 2 98 1% 1 173 2%

Summary of reviews

The store consistently delivers fast shipping and timely delivery across diverse products, with many items arriving quickly and matching or exceeding description details. Customers frequently praise the reliability of delivery, careful packaging, and the ease of use or suitability of products for babies, including items that help with comfort and sleep. The product quality shines through satisfied remarks about design, durability, and how well items fit described features, with several buyers expressing strong recommendations and trust in repeat purchases. Overall, the experience is characterized by dependable delivery, accurate descriptions, and positive impressions of product performance and usefulness.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié

Published on 02/06/2023 à 19h31 following a purchase from 23/05/2023

Fast delivery and in good condition.

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Acheteur Vérifié

Published on 02/06/2023 à 16h58 following a purchase from 27/05/2023

Order received quickly, I am satisfied with my purchase, just need to try it when the baby is here.

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Acheteur Vérifié

Published on 29/05/2023 à 18h47 following a purchase from 17/05/2023

Easy access site and very simple product search.

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Acheteur Vérifié

Published on 27/05/2023 à 18h06 following a purchase from 13/05/2023

It's a gift.

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Acheteur Vérifié

Published on 24/05/2023 à 07h50 following a purchase from 10/05/2023

Quality rocking chair, but a bit low and the sound is too weak.

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Acheteur Vérifié

Published on 19/05/2023 à 20h35 following a purchase from 07/05/2023

The rocking chair is too low, it only rocks from side to side, I find it could hurt the head after a while. Aesthetically, nothing to say.

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Acheteur Vérifié

Published on 18/05/2023 à 07h59 following a purchase from 05/05/2023

Very good site with a lot of choice of items. Quick delivery.

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Acheteur Vérifié

Published on 15/05/2023 à 10h14 following a purchase from 07/05/2023

Product received broken, after-sales service nonexistent by phone, after 2 rings it goes to voicemail. I find this unfortunate. Let's see the responsiveness by email.

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Response from BEBE2LUXE Published on 15/05/2023

Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and we respond within 24 working hours at the following address to find a quick solution: [email protected] Best regards, your customer service.

Acheteur Vérifié

Published on 11/05/2023 à 11h58 following a purchase from 05/05/2023

Order received quickly, the swing is great, just disappointed not to have received the mosquito net, message sent, I hope to get a response, but otherwise I recommend quality material and fast delivery

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Acheteur Vérifié

Published on 05/05/2023 à 15h48 following a purchase from 29/04/2023

Top cradle, easy to use

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Acheteur Vérifié

Published on 03/05/2023 à 19h58 following a purchase from 24/04/2023

Good

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Acheteur Vérifié

Published on 16/04/2023 à 19h58 following a purchase from 11/04/2023

Quality product delivered ahead of schedule. Satisfied

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Acheteur Vérifié

Published on 05/04/2023 à 17h10 following a purchase from 31/03/2023

Good site and simple in practice. Just need more details on order processing because I was two days without news of my order.

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Acheteur Vérifié

Published on 01/04/2023 à 19h27 following a purchase from 28/03/2023

Perfect seat. Too bad it arrived in the wrong color...

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Acheteur Vérifié

Published on 29/03/2023 à 17h35 following a purchase from 20/03/2023

Delivery time respected, professional and pleasant delivery person.

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Acheteur Vérifié

Published on 28/03/2023 à 22h18 following a purchase from 22/03/2023

Clear and friendly site, product meets my expectations. Baby is delighted, no problem with the delivery. I RECOMMEND!!!

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Acheteur Vérifié

Published on 22/03/2023 à 17h52 following a purchase from 11/03/2023

My son is comfortable in it

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Acheteur Vérifié

Published on 19/03/2023 à 14h44 following a purchase from 12/03/2023

Practical and easy to use seat, a bit complicated to install.

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Acheteur Vérifié

Published on 17/03/2023 à 17h25 following a purchase from 13/03/2023

Discovered by chance on the internet while searching for newborn equipment.

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Acheteur Vérifié

Published on 17/03/2023 à 08h50 following a purchase from 19/02/2023

Speed of delivery but you did not respond to the problem that the item arrived stained...

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Response from BEBE2LUXE Published on 17/03/2023

Hello, we are sorry for the stained item received, several emails have been sent without a response from you, please check your spam and junk mail. We can be reached via the following email address: [email protected] Best regards, The Bebe2luxe team.

Acheteur Vérifié

Published on 14/03/2023 à 08h07 following a purchase from 17/01/2023

very good

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Acheteur Vérifié

Published on 13/03/2023 à 22h02 following a purchase from 02/03/2023

Very good site.

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Acheteur Vérifié

Published on 12/03/2023 à 16h56 following a purchase from 15/02/2023

Very good, no issues.

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Acheteur Vérifié

Published on 10/03/2023 à 18h14 following a purchase from 17/02/2023

Some difficulties in receiving my order since the first time the item was not available (fully refunded) then a second order where the item was also not available but I was contacted to offer me the same item but in a different color!

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Acheteur Vérifié

Published on 09/03/2023 à 18h46 following a purchase from 24/02/2023

The device cannot pair with the app. So, you cannot control it with your mobile.

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Response from BEBE2LUXE Published on 14/03/2023

Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and we respond within 24 working hours at the following address to find a quick solution and organize a free return of your product for after-sales service expertise: [email protected] Best regards, your customer service.

Acheteur Vérifié

Published on 09/03/2023 à 15h34 following a purchase from 08/02/2023

I ordered on the site, only downside; no indication on the expected delivery date, and the delivery was relatively long. However, customer service responds within 24 hours. The product was in line with expectations.

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Acheteur Vérifié

Published on 09/03/2023 à 11h04 following a purchase from 03/03/2023

Well-designed site, finding the product best suited for baby is easy. Only downside, there is no installation video for the car seat I chose... But it was quite easy

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Acheteur Vérifié

Published on 09/03/2023 à 05h43 following a purchase from 23/01/2023

I waited more than 6 months for a promotion, even a small one...

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Acheteur Vérifié

Published on 09/03/2023 à 01h02 following a purchase from 17/02/2023

Not very expensive, good quality

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Acheteur Vérifié

Published on 08/03/2023 à 11h03 following a purchase from 22/01/2023

Satisfied with my order, good product, delivery times respected

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Acheteur Vérifié

Published on 08/03/2023 à 06h29 following a purchase from 08/02/2023

Ease of navigation, quick response to requests, commercial gesture pending.

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Acheteur Vérifié

Published on 07/03/2023 à 20h03 following a purchase from 12/02/2023

Delivery time respected and product well packaged but the quality of the product is very average, as the Bluetooth does not work well (the songs are choppy) and the maximum volume is really very low.

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Response from BEBE2LUXE Published on 09/03/2023

Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and we respond within 24 working hours at the following address to find a quick solution and organize a free return of your product for after-sales service expertise: [email protected] Best regards, your customer service.

Acheteur Vérifié

Published on 07/03/2023 à 19h49 following a purchase from 07/02/2023

Aside from the supply issues, nothing to say, we are very happy with our purchase and we will recommend

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Acheteur Vérifié

Published on 07/03/2023 à 05h35 following a purchase from 13/12/2022

Four

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Acheteur Vérifié

Published on 05/03/2023 à 16h45 following a purchase from 05/02/2023

Good service items identical to the photo and fast delivery

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Acheteur Vérifié

Published on 04/03/2023 à 15h15 following a purchase from 01/03/2023

Satisfied

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Acheteur Vérifié

Published on 03/03/2023 à 21h03 following a purchase from 12/02/2023

I haven't opened the package yet

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Acheteur Vérifié

Published on 01/03/2023 à 17h10 following a purchase from 13/01/2023

Easy to use

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Acheteur Vérifié

Published on 27/02/2023 à 22h04 following a purchase from 15/01/2023

.....

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Acheteur Vérifié

Published on 24/02/2023 à 18h52 following a purchase from 06/01/2023

Problem of understanding at the time of ordering regarding the delivery date. But quickly resolved. Very happy with the purchased product.

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