English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
A
Rating: 3 out of 5
It's cool we can play our music, very well equipped
Translated reviews
Customer reviews of BEBE2LUXE
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 001 published reviews
Summary of reviews
The store consistently delivers fast shipping and timely delivery across diverse products, with many items arriving quickly and matching or exceeding description details. Customers frequently praise the reliability of delivery, careful packaging, and the ease of use or suitability of products for babies, including items that help with comfort and sleep. The product quality shines through satisfied remarks about design, durability, and how well items fit described features, with several buyers expressing strong recommendations and trust in repeat purchases. Overall, the experience is characterized by dependable delivery, accurate descriptions, and positive impressions of product performance and usefulness.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
4 in 1 bassinet identical and wood effect finishes, I love it. The only downside is that the sector must remain plugged in for the functions to work. Otherwise, I can't wait to see my babies in it. Products conform even if the mattress is not thick enough.
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
Good.
Translated reviews
A
Rating: 4 out of 5
Good device. Satisfied with my order. And I recommend it.
Translated reviews
A
Rating: 4 out of 5
Easy access, search and payment.
Translated reviews
A
Rating: 4 out of 5
Very good site. Just lacks a more detailed follow-up on the delivery date
Translated reviews
A
Rating: 3 out of 5
Music a bit too loud and volume not adjustable.
It would have been nice to have an additional tilt notch for the rocking mode because the tilt is quite significant and the baby slips in. Finally, the fixed position is not very fixed... Otherwise, good product quite well thought out. Let's see over time if it is robust.
Translated reviews
It would have been nice to have an additional tilt notch for the rocking mode because the tilt is quite significant and the baby slips in. Finally, the fixed position is not very fixed... Otherwise, good product quite well thought out. Let's see over time if it is robust.
Response from BEBE2LUXE
Hello, thank you for your feedback :) The sound of the Louna is indeed adjustable as well as the seat tilt, feel free to contact us at [email protected] to learn more, we will be happy to help you :) Best regards, The Bebe2luxe team
A
Rating: 3 out of 5
It doesn't work well
Translated reviews
Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, don't worry. We are available by email and we respond within 24 working hours at the following address to find a quick solution and organize a free return of your product for after-sales expertise: [email protected] Best regards, your customer service.
A
Rating: 4 out of 5
I found this site a bit by chance, I appreciated the responsiveness of customer service when I sent an email to find out where the delivery was, I received a response 2 days later.
Translated reviews
A
Rating: 4 out of 5
Lacks additional features for this price, few soft melodies, deserves more rotation functions as it only pivots, unfortunately there is no swing mode but other than that it is correct
Translated reviews
A
Rating: 4 out of 5
I couldn't find the dimensions of the mattress, so I had to wait to receive it to order the sheets
Translated reviews
A
Rating: 4 out of 5
Hello, the order arrived quickly, which is very good. I did not expect to have a swing of such a small height, I thought it would be taller. But otherwise, it remains a superb swing.
Translated reviews
A
Rating: 4 out of 5
Thank you!
Translated reviews
A
Rating: 3 out of 5
I am disappointed with the car seat, it does not recline enough.
Translated reviews
A
Rating: 3 out of 5
The site could use a refresh, but it was functional enough. The order was sent and received quickly, very good delivery service. The item itself did not meet my expectations, I was a bit disappointed as it did not match the description in every way.
Translated reviews
A
Rating: 4 out of 5
Fast delivery
Translated reviews
A
Rating: 4 out of 5
Responsive site at an interesting price.
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
nothing particular to report
Translated reviews
A
Rating: 4 out of 5
Hani found what I needed easily, fast delivery
Translated reviews
A
Rating: 3 out of 5
no comments
Translated reviews
A
Rating: 4 out of 5
good
Translated reviews
A
Rating: 2 out of 5
Bad, we are not satisfied
Translated reviews
Response from BEBE2LUXE
Hello, We are sorry to hear that you are not satisfied with our services. We are available by email and respond within 24 working hours at the following address to find a quick solution to your problem: [email protected] Best regards, your customer service Bebe2luxe.
A
Rating: 4 out of 5
Not yet tested on baby but looks pretty good
Translated reviews
A
Rating: 4 out of 5
Very good product, baby loves it, mom does too.
Translated reviews
A
Rating: 3 out of 5
did not receive the correct color
black instead of red
Translated reviews
black instead of red
Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and we respond within 24 business hours at the following address to find a quick solution and organize a free return of your product for exchange: [email protected] Best regards, your customer service.
A
Rating: 3 out of 5
Received very quickly
The seat is heavy but seems to be of good quality
Only regret that I saw afterwards: it has never been tested and is not on the securange list... so I hesitate to use it, what a pity
Translated reviews
The seat is heavy but seems to be of good quality
Only regret that I saw afterwards: it has never been tested and is not on the securange list... so I hesitate to use it, what a pity
A
Rating: 3 out of 5
Intact box
Translated reviews
A
Rating: 4 out of 5
Very happy with the product, but it's a pity that the product is not rechargeable, always having to place it next to a socket.
Translated reviews
A
Rating: 3 out of 5
Speed of delivery
Translated reviews
A
Rating: 4 out of 5
Item received in a short time, in its original box. Functional and good quality swing.
Translated reviews
A
Rating: 4 out of 5
Good delivery
Translated reviews
A
Rating: 4 out of 5
A few bugs with the payment but overall it's fine
Translated reviews
A
Rating: 4 out of 5
Good product, however it lacks photos on the site! So when it says: "Simple folding system" it gives the impression that there are folding notches, but no, you have to disassemble it. Too bad.
Otherwise, yes it does its job to place and secure baby. Fast delivery and quality product.
Translated reviews
Otherwise, yes it does its job to place and secure baby. Fast delivery and quality product.
A
Rating: 3 out of 5
According to my sister, the mattress is not comfortable.
Translated reviews
A
Rating: 4 out of 5
I am very satisfied with the site
Translated reviews
A
Rating: 4 out of 5
Good site
Translated reviews
A
Rating: 2 out of 5
Poor quality products.
Impossible to reach an advisor.
Very disappointed with product return
Translated reviews
Impossible to reach an advisor.
Very disappointed with product return
Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and we respond within 24 working hours to the following address to find a quick solution and organize a free return of your product for after-sales service expertise: [email protected] Best regards, your customer service.