Customer reviews of BEBE2LUXE

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/12/2021 à 12h40 following a purchase from 28/11/2021

Very fast delivery

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Acheteur vérifié

Rating: 4 out of 5

Published on 14/12/2021 à 16h12 following a purchase from 02/12/2021

Nothing to say, it's quite fast

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Acheteur vérifié

Rating: 3 out of 5

Published on 13/12/2021 à 18h28 following a purchase from 01/11/2021

Good nothing to say

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Acheteur vérifié

Rating: 4 out of 5

Published on 10/12/2021 à 19h20 following a purchase from 25/11/2021

The site has attractive prices, the products are of quality. I recommend

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/12/2021 à 11h52 following a purchase from 29/11/2021

Top multifunctional product

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/12/2021 à 09h57 following a purchase from 20/11/2021

Very clear site and easy to navigate

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Acheteur vérifié

Rating: 3 out of 5

Published on 08/12/2021 à 15h08 following a purchase from 29/11/2021

Car seat very good but I ordered one red and one blue and I was sent 2 red, couldn't return them because I really needed them

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Response from BEBE2LUXE Published on 09/12/2021

Hello, We apologize for the reference error. We will help you, no worries. We are available by email and respond within 24 working hours at the following address to find a quick solution: [email protected] Best regards, your Bebe2luxe customer service

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/12/2021 à 17h42 following a purchase from 07/11/2021

Very good.

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Acheteur vérifié

Rating: 3 out of 5

Published on 07/12/2021 à 17h41 following a purchase from 28/11/2021

Product conforms to the order

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/12/2021 à 16h46 following a purchase from 06/11/2021

Simple and efficient site

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Acheteur vérifié

Rating: 4 out of 5

Published on 06/12/2021 à 23h54 following a purchase from 17/11/2021

Good

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/12/2021 à 18h15 following a purchase from 24/11/2021

Satisfied with the fast delivery.

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/12/2021 à 15h50 following a purchase from 23/11/2021

The site is very well done, no difficulty. My purchase brought me complete satisfaction, the delivery was fast, I appreciated this first order and I will certainly make another if needed.

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Acheteur vérifié

Rating: 4 out of 5

Published on 01/12/2021 à 22h13 following a purchase from 15/11/2021

Fast delivery and order compliant.

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Acheteur vérifié

Rating: 2 out of 5

Published on 30/11/2021 à 23h01 following a purchase from 14/11/2021

Due to an inability to enter a billing address different from the delivery address, I received the package at my home (in the Paris region) instead of at the young parents' home, who live 400 km away!

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Response from BEBE2LUXE Published on 09/12/2021

Hello, the billing address can be different from the delivery address, this is possible in the delivery address section. For more information, please do not hesitate to contact us directly via this link: https://www.bebe2luxe.fr/fr/contactez-nous Best regards, the Bebe2luxe team

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Acheteur vérifié

Rating: 3 out of 5

Published on 30/11/2021 à 11h28 following a purchase from 06/11/2021

The site is good and the product matches the description. However, the carrier responsible for delivering the packages is not serious at all, and when we contact luxury baby to inform them that we haven't received our package, they believe the carrier... They should change carriers.

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Response from BEBE2LUXE Published on 08/03/2022

Hello, We are sorry for the problem encountered with our delivery person, we will make sure to pass on the information. Best regards, KANDK

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/11/2021 à 13h34 following a purchase from 19/11/2021

Beautiful product, conforms to the description. I can't wait to see my baby in it!

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Acheteur vérifié

Rating: 4 out of 5

Published on 23/11/2021 à 10h33 following a purchase from 07/11/2021

PRODUCT SITE OK DELIVERY A BIT LONG

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/11/2021 à 21h09 following a purchase from 11/11/2021

Perfect, the little princess is delighted and the parents too!
Very good complete product and works perfectly, to see over time!

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/11/2021 à 17h33 following a purchase from 03/11/2021

Good and beautiful product. The only downside is that the rear-facing position is not reclined enough

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Acheteur vérifié

Rating: 2 out of 5

Published on 22/11/2021 à 15h20 following a purchase from 12/11/2021

Very fast delivery. The seat is not inclined enough rear-facing, so my baby has a bad posture when he falls asleep. Quite disappointed

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Response from BEBE2LUXE Published on 23/11/2021

Hello, we are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and respond within 24 working hours at the following address to find a quick solution to resolve your child's seating position issue: [email protected] Best regards, your Bebe2luxe customer service

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Acheteur vérifié

Rating: 3 out of 5

Published on 18/11/2021 à 19h02 following a purchase from 29/10/2021

The delivery person really needs to come to the house and not pretend!

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Response from BEBE2LUXE Published on 08/03/2022

Hello, We are sorry for the problem encountered with our delivery person, we will make sure to pass on the information. Best regards, KANDK

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Acheteur vérifié

Rating: 4 out of 5

Published on 10/11/2021 à 18h15 following a purchase from 29/10/2021

Very good site. Product as described. However, the transport was terrible, the box was torn.

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/11/2021 à 13h54 following a purchase from 24/10/2021

Good product that meets expectations and fast delivery

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/11/2021 à 08h24 following a purchase from 12/09/2021

Very good product, delivery was very long and very poor communication with the delivery person

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/11/2021 à 07h46 following a purchase from 23/10/2021

I did not encounter any problems with my order. Everything is perfect

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/10/2021 à 19h46 following a purchase from 10/09/2021

Very good content, be careful with the delivery

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/10/2021 à 13h35 following a purchase from 31/08/2021

Very good product

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Acheteur vérifié

Rating: 2 out of 5

Published on 29/10/2021 à 11h53 following a purchase from 19/10/2021

Problem with the color

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Response from BEBE2LUXE Published on 29/10/2021

Hello, We are sorry for the problem encountered with the product reference. We will help you, no worries. We are available by email and we respond within 24 working hours at the following address to find a quick solution and organize a free return for exchange: [email protected] Best regards, your Bebe2luxe customer service.

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Acheteur vérifié

Rating: 3 out of 5

Published on 22/10/2021 à 15h44 following a purchase from 09/10/2021

Shipping costs too expensive

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/10/2021 à 22h56 following a purchase from 01/10/2021

Good

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Acheteur vérifié

Rating: 4 out of 5

Published on 10/10/2021 à 21h46 following a purchase from 05/10/2021

Very nice swing, the plush carousel doesn't stay in place too well, baby can't enjoy it too much and the swing goes a bit fast at first for the first month in my opinion but otherwise very good product

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/10/2021 à 08h12 following a purchase from 01/10/2021

4/5 because we can always do better. I recommend bebe2luxe

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Acheteur vérifié

Rating: 3 out of 5

Published on 01/10/2021 à 17h59 following a purchase from 12/08/2021

Fast delivery.

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Acheteur vérifié

Rating: 3 out of 5

Published on 29/09/2021 à 15h24 following a purchase from 12/08/2021

Very good site, but long delivery time due to restocking

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/09/2021 à 22h50 following a purchase from 30/08/2021

Excellent product but it needs: 1) Improve the remote control (get closer otherwise it doesn't work) 2) Improve the speakers

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/09/2021 à 18h24 following a purchase from 04/09/2021

Very good

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/09/2021 à 18h09 following a purchase from 22/09/2021

Correct order, the product is compliant and of quality. Fast delivery, the only downside is that the item arrived in its original box and was damaged, torn, but nothing was damaged inside, that’s the main thing. Overall, I am delighted to have discovered this site.

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Acheteur vérifié

Rating: 3 out of 5

Published on 24/09/2021 à 21h28 following a purchase from 21/09/2021

I ordered 2 car seats and only 1 was delivered, I had to make a complaint to the site for the delivery of the 2nd seat

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Acheteur vérifié

Rating: 2 out of 5

Published on 23/09/2021 à 01h39 following a purchase from 05/08/2021

Order placed at the beginning of August, delivered mid-September.

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Response from BEBE2LUXE Published on 07/10/2021

Hello, we are sorry for this exceptional delivery delay. We encountered a significant delay in the production of our products including the Alpha swing. We thank you for being patient in the face of this setback. We hope the product will bring you complete satisfaction :) Have a nice day. Best regards, the Bebe2luxe team