Customer reviews of BEBE2LUXE

Correct except for a part of the item which is broken

Paid and complicated delivery. The delivery person did not bother to call us during his first visit and slipped his delivery note under the building's door. But we eventually got our order.

Deplorable delivery, 15 days instead of 72 hours. Quality/price ratio really mediocre. It only works on mains power. I am really disappointed with the product, I regret my purchase!!!

Average

Nothing to report.

Very nice seat, protective shell, very ergonomic but also very heavy to handle even though it doesn't take up much space. Too bad there is only the car seat belt that is used to secure the child and the seat if you don't want to use isofix

Average

Good

Navigation on the site is great, fast and efficient until the package is taken over by 'GLS transport'. Still haven't received the package apparently delivered to another address and worst of all, not notified... I had to call to find out where to find my package... which I might have on Monday. When I needed it this weekend. Very disappointed.

Very outdated

Fast and correct delivery. The stroller clip doesn't hold very well in place. It slips a lot, which is a shame, otherwise it's not bad.

Did not understand the change of pickup point??

Order placed for a stroller and a car seat, estimated delivery 1 month after ordering. I am patiently waiting for my items, two days before delivery I get a call to inform me that there is no more stroller, I maintain my order for the car seat and they refund part of the shipping costs for the inconvenience. Delivery comes via GLS... I choose a pickup point on their site, I get a call on the day to be told that this point has not been part of their list for 6 months, so it needs to be removed... In the end, no delivery point suited me, I had to go pick up the package 20 km from my home at their depot. Well, apart from that all the representatives were very nice but it was a bit of an obstacle course for a car seat.

FROM A NAV POINT OF VIEW, THE SYSTEM IS REALLY NOT EASY A REAL NIGHTMARE TO MAKE THE PAYMENT

Reserve on the use given the state of the packaging upon delivery.

The site is very good, the high chair is a great product of very good quality at a great price.
The customer service on the phone is very responsive and the person who answers is very friendly.
Only problem is the delivery service... A disaster, liars who take people for idiots, GLS is a big company that outsources its deliveries to smaller couriers for bigger profits. The package arrives in a bad state at any time.

Delivery + 10 days.

The designs are very large. The photo does not really look the same as in reality.

There is a small defect, the toy tree does not hold at all

Impossible to reach someone by phone at the indicated number. No waiting line and the voicemail being full, it is impossible to leave a message.

The delivery was disastrous. The seat seems to fit easily even though the very fragile aspect of the strap adjustment button needs to be explored.

Seat impossible to install because too big for the belt

The product looks pretty good but the delivery was a nightmare!

Very satisfied. This is the second one I ordered.

Great products but little communication about the delivery. Delivery time a bit too long for my taste (almost 1 month).

Good

I will not repeat the experience with this site. Very poor tracking on the order and no compensation.

The site needs improvement as it is a bit complicated.

Almost 2 months wait to receive the 3-in-1 chair

You were supposed to deliver on Monday between 10 am and 1 pm, delivery was on Friday at the neighbor's.

On tablet, easier to use than on smartphone

Installation explanation of the seat

Correct.

Cardboard burst

The order tracking was correct.

Correct

Nice products but restocking is really too long.

Good

The site is a bit outdated. It lacks design. Fortunately, consumer reviews on the internet help to make it reliable. I confirm the products are of very good quality. I am not disappointed!

Good site