Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews
5 6 789 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

Reviews 2 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/05/2021
So practical
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 22/05/2021
Too many emails
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Response from BEBE2LUXE
Hello, we are sorry if the information was too much via email. If you wish, we can close your account to avoid any further emails. Just request it via this link: https://www.bebe2luxe.fr/fr/contactez-nous. We still hope that your experience on our site is positive and that the product fully satisfies you. Have a nice day. Best regards, the Bebe2luxe team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/05/2021
Fast delivery and quality product
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 11/05/2021
The item does not meet my expectations.
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Response from BEBE2LUXE
Hello, we are sorry that the product does not meet your expectations. Please contact us via this link: https://www.bebe2luxe.fr/fr/contactez-nous if you haven't already! We will help you, no worries :) Have a nice day. Best regards, the Bebe2luxe team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/04/2021
Second order, satisfied with the purchased items.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/05/2021
Car seat completely meets our expectations. To be seen in use.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/05/2021
Good secure site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/05/2021
No regrets and fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/05/2021
Good... Order as described.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/05/2021
Beautiful product, satisfied with my purchase, I love it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/05/2021
Delivery not very clear
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/05/2021
Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/05/2021
The bouncer / cradle seems practical, attractive price but the quality does not seem top (from the point of view of the electrical system), to see over time. The mattress is very thin, I think I will buy another one so that the baby can take his naps comfortably.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 03/05/2021
Order not received on time..
Blocked from 12:30 to 16:30 for nothing
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Response from BEBE2LUXE
Hello, thank you for your message, we are sorry for the problem encountered. Your package was shipped on 11/05 for an estimated delivery between May 14 and 18. You received your package on 14/05 on time (the 13th being a holiday). Deliveries to relay points are offered during the order to avoid you being stuck at home waiting for the package. For any disputes, please contact us via this link https://www.bebe2luxe.fr/fr/contactez-nous Best regards, the Bebe2luxe team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/04/2021
Customer service responsive to each of my questions
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/05/2021
Good value for money, happy with my purchase.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/05/2021
Model conforms to the description
Delivery made as requested and on time
Nothing negative to say
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/05/2021
Very good after-sales service, quick and competent.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 23/04/2021
Stroller received in the wrong color.
Another stroller ordered but arrived way too late...
Result: two strollers purchased and the first one still not refunded.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 21/04/2021
First order... and surely the last!
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Response from BEBE2LUXE
Hello, we are sorry that satisfaction is not met, what exactly is happening? Please feel free to contact us via this link: https://www.bebe2luxe.fr/fr/contactez-nous We will help you resolve the issue encountered. Best regards, the Bebe2luxe team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/04/2021
Very good, very fast delivery, it's appreciated
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2021
Fast delivery, beautiful product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/04/2021
Very good site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/04/2021
Easy to use
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/04/2021
Fast, efficient, very satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/03/2021
Order and delivery okay.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2021
Shipping a bit slow.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/04/2021
Satisfied with my purchase.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/04/2021
Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/04/2021
Very satisfied, top product and of good quality, but delivery a bit long.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/04/2021
Good product, too bad for the waiting time a bit long for delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/03/2021
nothing to say maybe not enough items on the site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/04/2021
No difficulties encountered
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/04/2021
Good and nice item, too bad the plush toys are pink for a blue swing
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/04/2021
Car seat received! My daughter has been in it twice so far but it is great up to now, let's see over time! The only small downside is that the instructions in the manual are not explicit enough for installing the car seat in the car
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/04/2021
Easy navigation, varied product selection, and delivery more than fast (48 hours).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/04/2021
Very happy with my purchase for my little grandson. Received very quickly and Bébéluxe is TOP for answering your questions. I recommend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/04/2021
Quite satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/04/2021
Very good swing.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/04/2021
Satisfied with the order to delivery.
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