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A
Rating: 4 out of 5
Top delivery despite the lockdown.
Happy with my item.
Not used yet ...
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Happy with my item.
Not used yet ...
Customer reviews of BEBE2LUXE
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 001 published reviews
Summary of reviews
The store consistently delivers fast shipping and timely delivery across diverse products, with many items arriving quickly and matching or exceeding description details. Customers frequently praise the reliability of delivery, careful packaging, and the ease of use or suitability of products for babies, including items that help with comfort and sleep. The product quality shines through satisfied remarks about design, durability, and how well items fit described features, with several buyers expressing strong recommendations and trust in repeat purchases. Overall, the experience is characterized by dependable delivery, accurate descriptions, and positive impressions of product performance and usefulness.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Happy with this swing.
Baby is not here yet so I can't try it with him.
The only downside I would say is the mobile's foot which is not fixed at all. It moves back and forth when the swing mode is on.
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Baby is not here yet so I can't try it with him.
The only downside I would say is the mobile's foot which is not fixed at all. It moves back and forth when the swing mode is on.
A
Rating: 4 out of 5
Satisfied,
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A
Rating: 4 out of 5
This product is practical, we can easily transport it with us. And this 3-in-1 function cradle chair.. is a time saver.
It is also of very good quality.
Just aesthetically, I would have preferred that the mosquito net attachment is not visible on the bed. I would have preferred it to be clipped under the fabric and then covered with the pressure.
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It is also of very good quality.
Just aesthetically, I would have preferred that the mosquito net attachment is not visible on the bed. I would have preferred it to be clipped under the fabric and then covered with the pressure.
A
Rating: 4 out of 5
Fluid and practical site. The description matches perfectly.
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A
Rating: 4 out of 5
Hello, I could have given 5 stars if a small downside, the maximum weight had been well indicated - for info it's 9kg or about 6 months - otherwise super fast delivery considering the period and assembly was okay.
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A
Rating: 4 out of 5
We found the site very good. Apart from a computer bug on the site which caused a delay in processing the order, everything was resolved very quickly thanks to the quality of customer service. We received the packages 2 days later, so great!
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A
Rating: 4 out of 5
The site is very clear
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A
Rating: 4 out of 5
Package received very quickly, good for the price on sale
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A
Rating: 4 out of 5
Perfect!
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A
Rating: 4 out of 5
A good deal for this gift. Too bad the shipping costs are so high. However, delivered in five days despite the lockdown.
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A
Rating: 4 out of 5
Simple navigation but not much choice on the site.
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A
Rating: 4 out of 5
Product delivered very quickly and in good condition. The product corresponds to the description made on the site. Practical product and of good quality for the proposed price. However, you need to add a mattress for the cradle because otherwise too fragile. Quite intuitive to install and handle.
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A
Rating: 4 out of 5
Fast and meets my expectations, nothing to say it works super well. The only downside is that the arch was mounted upside down so I had to disassemble it and it's a hassle to put it back right..
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A
Rating: 4 out of 5
I received the Louna cradle today, it is solid and pretty, the only downside is that I received the hood with the arch defective, the clips are upside down.. I contacted customer service and they will send me a new one, to be continued..
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A
Rating: 4 out of 5
We received our car seat. We are very happy with it. We struggled a bit to discover all the features and understand the installation of the isofix base. I can't give the maximum rating because the baby is still snug and I can't give my opinion on his well-being in this car seat. In any case, it looks very comfortable and very safe. Received quite quickly given the current circumstances. I can't wait to see how it performs with little heart inside.
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A
Rating: 4 out of 5
Car seat received quickly, seems correct, just waiting for the baby to see if it fits him.
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A
Rating: 4 out of 5
Very correct delivery with all precautions taken.
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A
Rating: 4 out of 5
A lot of choices, prices are varied, delivered as expected.
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A
Rating: 4 out of 5
Used for two days so far, the bouncer is already assembled, so great. Delivered two days early. Negative side: the instructions are not very clear. We had to guess why we had an adapter plug and batteries to put in. It's either the batteries and you have to plug the little wire into the hole, or leave it in the plug.
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A
Rating: 4 out of 5
Satisfied with our purchase.
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A
Rating: 4 out of 5
Delivery arrived on time despite this epidemic, I tip my hat to all these delivery people! Swing is top-notch except for the fact that the sound is not adjustable. Otherwise, nothing to complain about, our 3-week-old baby who is very fussy falls asleep perfectly in it.
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A
Rating: 4 out of 5
Following a problem with the GLS delivery service, bebe2luxe provided good follow-up, I recommend.
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A
Rating: 4 out of 5
Very good site, I would recommend it to my loved ones.
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Rating: 4 out of 5
I love the stroller, it is very functional, not heavy, everything can be removed to be machine washed, it even has a mosquito net. The only issue is that the mosquito net cannot be removed... But I recommend it especially for its price.
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Rating: 4 out of 5
Complete.
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A
Rating: 4 out of 5
Reliable site, they answered my questions when I sent an email and the delivery was very fast.
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A
Rating: 4 out of 5
Fast delivery, easy to assemble.
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A
Rating: 2 out of 5
I have already made several purchases on this site but for the first time I am disappointed with the cradle purchased from bebe2luxe. I find that adjusting the height of the cradle is very difficult. The mattress does not come out to put on a cover and this is not specified in the product description. I do not recommend this product.
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Response from BEBE2LUXE
Hello, our sales team has noted your feedback, we will contact you. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service.
A
Rating: 4 out of 5
It's a shame that the power supply is not included with the swing.
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A
Rating: 4 out of 5
Hello, The positive points: very good quality of the product, fast delivery and intact package. The only downside is that there was no installation manual I find it a shame (that's why I only give 4 stars) otherwise nothing to say.
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A
Rating: 4 out of 5
I am very satisfied with my order
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Rating: 4 out of 5
Given the limited number of items on the site, the choice is relatively quick, what bothered me a bit was the announced delay (2 and a half weeks) which ultimately arrived in just 3 weeks. Moreover, we were promised to follow the progress of the order, while in the end nothing moved until the day I worried about it with customer service towards the end of the announced delay. There, however, it went very quickly they told me that my order would ship the same day and it arrived at my home 3 days later.
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A
Rating: 4 out of 5
good
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Rating: 4 out of 5
easy to access site and clear except for entering the phone number for delivery it was necessary to add +33 otherwise it didn't work... fortunately I was helped
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Rating: 4 out of 5
Really satisfied with this purchase, top! One star less for the mobile app which is useless, when I tried to install it, I was warned that the app was infected with a virus! If we forget this app, the rocker itself is great! Ordered on Saturday morning, received on Tuesday morning!
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Rating: 4 out of 5
good fast delivery
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Rating: 4 out of 5
No problem regarding delivery, the announced deadlines were respected. However, a part is missing from the delivered product, I sent an email to customer service and am waiting for their response.
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Rating: 4 out of 5
Good quality car seat. Very good quality/price ratio. However, we waited a month to receive it... It was quite long, we were a bit worried.
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Rating: 4 out of 5
no issues, item conforms to the description, ultra-fast shipping
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