BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.
The product is great! It meets our expectations, except that it lacks a reducer and for the price, that's not normal. The delivery went very quickly and everything was in good condition.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2023
Item well adapted to the seat/swing. It's great that we can have this accessory. Very fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2023
Hyper fast delivery but there is a problem with the bouncer, it does not tilt, is that normal?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/08/2023
Very happy, received very quickly, everything works, very nice design (beige) baby arrives soon, I hope he will like it as much as we do!! To see in the long term
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/08/2023
Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/08/2023
Good navigation on the site, the delivery was fine, a bit long but okay
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/08/2023
Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/07/2023
Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/07/2023
Good product..!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/07/2023
Fast delivery.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 10/07/2023
Sent several messages, no responses!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/07/2023
Home delivery within the deadlines and in perfect condition.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/07/2023
Fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/07/2023
Very good product. Fast delivery. I recommend.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/05/2023
Easy site
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/06/2023
Disappointed with the quality of the rocking chair thinking there were several rotation modes.
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Response from BEBE2LUXE
Hello, we are sorry that the product does not meet your expectations. The product has 5 swing amplitudes but only has a lateral swing (as indicated in the product description). If the order is less than a month old, you can return the product for a refund. We can be reached at: [email protected] Best regards, your customer service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/05/2023
Baby hasn't arrived yet, but it's easy to assemble, seems quite sturdy...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/05/2023
It's perfect, the baby loves it too much.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/05/2023
Fast delivery and in good condition.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/05/2023
Order received quickly, I am satisfied with my purchase, just need to try it when the baby is here.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/05/2023
Easy access site and very simple product search.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/05/2023
It's a gift.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/05/2023
Quality rocking chair, but a bit low and the sound is too weak.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 07/05/2023
Product received broken, after-sales service nonexistent by phone, after 2 rings it goes to voicemail. I find this unfortunate. Let's see the responsiveness by email.
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and we respond within 24 working hours at the following address to find a quick solution: [email protected] Best regards, your customer service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/05/2023
Order received quickly, the swing is great, just disappointed not to have received the mosquito net, message sent, I hope to get a response, but otherwise I recommend quality material and fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/04/2023
Top cradle, easy to use
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/04/2023
Quality product delivered ahead of schedule. Satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/03/2023
Good site and simple in practice. Just need more details on order processing because I was two days without news of my order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/03/2023
Perfect seat. Too bad it arrived in the wrong color...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/03/2023
Delivery time respected, professional and pleasant delivery person.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/03/2023
Clear and friendly site, product meets my expectations. Baby is delighted, no problem with the delivery. I RECOMMEND!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/03/2023
My son is comfortable in it
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/03/2023
Practical and easy to use seat, a bit complicated to install.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/03/2023
Discovered by chance on the internet while searching for newborn equipment.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 19/02/2023
Speed of delivery but you did not respond to the problem that the item arrived stained...
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Response from BEBE2LUXE
Hello, we are sorry for the stained item received, several emails have been sent without a response from you, please check your spam and junk mail. We can be reached via the following email address: [email protected] Best regards, The Bebe2luxe team.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2023
very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/03/2023
Very good site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/02/2023
Very good, no issues.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/02/2023
Some difficulties in receiving my order since the first time the item was not available (fully refunded) then a second order where the item was also not available but I was contacted to offer me the same item but in a different color!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 24/02/2023
The device cannot pair with the app. So, you cannot control it with your mobile.
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and we respond within 24 working hours at the following address to find a quick solution and organize a free return of your product for after-sales service expertise: [email protected] Best regards, your customer service.
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