English 
A
Rating: 4 out of 5
Very good as a space saver, too bad not enough reclined in the relaxing position for little ones.
Translated reviews
Customer reviews of BEBE2LUXE
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews
Summary of reviews
BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
No issues, product conforms and delivery was correct
Translated reviews
A
Rating: 4 out of 5
Very good site and delivery is very fast; a small downside when you want to return a product, it's at our expense, I don't find that nice.
Translated reviews
A
Rating: 2 out of 5
The swing is perfect, however, the 3-in-1 bed is not great; the quality won't last more than a month. Too bad because it's still €100.
Translated reviews
Response from BEBE2LUXE
Hello, We are sorry that the product does not meet your expectations. We are available by email and respond within 24 business hours at the following address to find a quick solution. Please note that you have one month to return the product in new condition for a refund: [email protected] Best regards, your customer service.
A
Rating: 4 out of 5
Satisfied with my purchase, baby sleeps well in it.
Translated reviews
A
Rating: 4 out of 5
Pleasant site, ultra-fast delivery
Translated reviews
A
Rating: 4 out of 5
Good, no problems to report
Translated reviews
A
Rating: 2 out of 5
Unfortunately, the swinging does not work.
Translated reviews
Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and respond within 24 business hours at the following address to find a quick solution and organize a free return of your product for service expertise: [email protected] Best regards, your customer service.
A
Rating: 4 out of 5
Fast shipping
Translated reviews
A
Rating: 4 out of 5
Clear
Translated reviews
A
Rating: 4 out of 5
Delivery of a box in very poor condition, but fortunately the deck chair was in good condition
Translated reviews
A
Rating: 4 out of 5
Actually, we don't know when it will arrive... but the main thing is that it arrives!
Translated reviews
A
Rating: 4 out of 5
Very good site
Translated reviews
A
Rating: 2 out of 5
Fast delivery. Nice design and sturdy but still a bit disappointed with the product: A piece of plastic is stuck to the arm and won't come off. It seems to have melted onto the device. Customer service offered to replace the arm. I would have preferred a discount. The other arm squeaks when the swing is in motion. The seat does not open (in the lying position) when the swing mode is on. I am also disappointed that there is no full music but only excerpts of 3 melodies. The vibration mode, which exists in other brands, would have been a plus.
Translated reviews
Response from BEBE2LUXE
Hello, we are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and respond within 24 working hours at the following address to find a quick solution and organize a free return of your product for customer service expertise: [email protected], by the way, a solution has been proposed, we are waiting for your feedback. There are indeed 12 melodies + 2 nature sounds, the different positions of the seat are well mentioned in the product description depending on the chosen mode. The vibration mode is indeed non-existent on our model. Please do not hesitate to ask us any necessary questions via our email address to help you use the product as effectively as possible. Best regards, the Bebe2luxe team
A
Rating: 4 out of 5
Arrived well, not yet tried
Translated reviews
A
Rating: 4 out of 5
Very good customer service, responsive and attentive. However, delivery time is quite long. Recommended, good products at good prices
Translated reviews
A
Rating: 4 out of 5
The product is very good except for the delivery
Translated reviews
A
Rating: 4 out of 5
I am very satisfied
Translated reviews
A
Rating: 4 out of 5
I just had an issue with the delivery, they never answer calls and change delivery days. They cancel deliveries as they please!!!
Translated reviews
A
Rating: 4 out of 5
Not yet tried, arrived quickly, satisfied with my purchase
Translated reviews
A
Rating: 4 out of 5
Perfect, too bad it doesn't recline a bit more, otherwise the seat is great. I was looking for a good seat for my daughter who was too tight in her car seat, and honestly this one is great for both her and me, the fact that it turns makes my life easier on a daily basis. I recommend this seat.
Translated reviews
A
Rating: 4 out of 5
The Louna 4 in 1 cradle is great and practical, we can do everything.
Translated reviews
A
Rating: 4 out of 5
Good site
Translated reviews
A
Rating: 4 out of 5
Very fast delivery
Translated reviews
A
Rating: 4 out of 5
Fast delivery and well packaged
Translated reviews
A
Rating: 4 out of 5
Seat meets our expectations. Evolutive from newborn to child. Easy to use for tilting, rotating.... Quick shipping from baby2luxe. However, very disappointed with the delivery company offering a choice of date but not respecting that choice. Laborious and disappointing delivery.
Translated reviews
A
Rating: 4 out of 5
Unfortunately, I received the wrong color of the product, but the customer service is very responsive. Within a week everything was resolved and I received the right product!! Thank you!!
Translated reviews
A
Rating: 4 out of 5
easy navigation
Translated reviews
A
Rating: 4 out of 5
I would have given 5 stars if the delivery had gone well, paid €10 almost to be delivered at home, waited all day only to be told the next day that it was dropped off at a pickup point. Otherwise corresponds to its description, not yet tried with baby
Translated reviews
A
Rating: 4 out of 5
Ease of ordering, delivery tracked and dropped off by the delivery person in front of the door,
Easy to assemble.
Not yet tried as baby is pending.
Translated reviews
Easy to assemble.
Not yet tried as baby is pending.
A
Rating: 4 out of 5
Super product!
Translated reviews
A
Rating: 4 out of 5
Speed of delivery.
Translated reviews
A
Rating: 4 out of 5
Really super practical swing, foldable, doesn't take up much space. Several rocking speeds, several melodies, appreciated vibration mode. Baby loves it a lot. Super quality/price ratio. One negative point, we received the wrong color, fortunately, we received beige (for a boy, it works too) instead of gray. We had a nice gesture from customer service who was super responsive. Super fast delivery, in 2 days.
Translated reviews
A
Rating: 4 out of 5
Very nice and good seat, quite simple to install.
Translated reviews
A
Rating: 4 out of 5
Complicated to find where to put the batteries, impossible to reach customer service
Translated reviews
A
Rating: 4 out of 5
Good product, the problem I found was a bit complicated to clip the belts and detach them.
Translated reviews
A
Rating: 4 out of 5
Very good seat, but delivered without an instruction manual
Translated reviews
A
Rating: 4 out of 5
Very fast delivery
Translated reviews
A
Rating: 4 out of 5
Nothing to say, it's quite fast
Translated reviews
A
Rating: 4 out of 5
The site has attractive prices, the products are of quality. I recommend
Translated reviews