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Rating: 4 out of 5
It's a shame that the car seat command no longer existed and it wasn't indicated. But the customer service quickly found a solution.
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Customer reviews of BEBE2LUXE
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews
Summary of reviews
BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.
Reviews 3 and 4 stars
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Rating: 4 out of 5
I am satisfied with the service in general but I am a bit disappointed because the site indicated a 10% discount that I couldn't apply to my order.
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
Received very quickly in August. For the product, I expected it to be able to go higher, but it suits me anyway, it's at the height of my sofa (when it's at max height). I haven't tested the reclining mode yet because I haven't managed to (and haven't had the opportunity because the baby isn't here yet). For the mattress, it is very thin and non-detachable, I plan to get another one on top for more comfort. It would be good to add a usage video on the site for parents. It would also be good to include a cover for the product (like competitors), for ease of transport... otherwise, the product is compliant.
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Rating: 4 out of 5
Good navigation, good items, the swing is very good
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Rating: 4 out of 5
Nothing to report.
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Rating: 4 out of 5
Not disappointed with the swing, we just wait for the baby to arrive
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Rating: 3 out of 5
Very satisfied with my order, small downside the delivery company.... real clumsy....
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Rating: 4 out of 5
Great item but the vibration mode doesn't work
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Rating: 4 out of 5
Very fast and conforms to the description.
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Rating: 4 out of 5
Fast delivery and product matching our expectations! Completely satisfied with the purchase.
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
I received it in 10 days, thank you, not bad.
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Rating: 4 out of 5
Nothing to complain about. Impeccable product. Responsive.
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Rating: 4 out of 5
Very good delivery tracking, super professional.
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Rating: 4 out of 5
No problems, everything went well.
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Rating: 4 out of 5
Fast delivery time. I cannot judge the quality as I have not seen it delivered as a gift..
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Rating: 4 out of 5
Good, no problems to report
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Rating: 3 out of 5
For a 2-month-old baby, I think he is still too small. He doesn't appreciate it, I think the reducer cushion is too warm and not narrow enough to feel the cocooning comfort, after 5 minutes he starts to cry, even the swing system that triggers by itself doesn't change anything, I had to go back to the old swing.
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Response from BEBE2LUXE
Hello, our sales team has taken note of your evaluation. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service.
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Rating: 4 out of 5
Very nice product for our future baby. Fast delivery. Just need to test the swing.
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Rating: 3 out of 5
Customer service unreachable by phone
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Rating: 4 out of 5
Happy with my purchase
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Rating: 3 out of 5
Delivery was scheduled but arrived 8 days late
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Rating: 3 out of 5
It took a long time to receive my order, but I am not disappointed to have waited so long, delighted with this product
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Rating: 4 out of 5
Practical site
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Rating: 4 out of 5
Very good thank you.
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Rating: 4 out of 5
The site is smooth
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Rating: 4 out of 5
Satisfied with the product, good tracking of the package, the only downside is that the delivery was delayed, so delivery delay.
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Rating: 4 out of 5
I was not informed about the delivery that was supposed to arrive on August 4. Otherwise, the product matches the description, easy to assemble. Nice gift for a newborn. Durability to be discovered over time.
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Rating: 4 out of 5
Good price
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Rating: 4 out of 5
The site is clear, you can quickly find what you are looking for
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Rating: 3 out of 5
Very disappointed with the quality, the swinging mechanism whistles continuously and the support of the arch does not hold, the screw thread is exposed without access to the head. Too bad because the delivery was very fast. And the functions of the swing are complete (swinging, mp3 music that can be connected, cradle position)
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Rating: 3 out of 5
Very professional nothing to complain about
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Rating: 4 out of 5
Good products
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Rating: 4 out of 5
Very good. A bit long delays but certainly due to the current context!!!
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Rating: 4 out of 5
received without problems
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Rating: 4 out of 5
The delivery was catastrophic
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Rating: 4 out of 5
The Louna 5-in-1 swing is great. Very nice color, easy to use, and above all very practical.
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Rating: 4 out of 5
I take away 1 star for the long delivery time (1 month and a half) but I am very satisfied with my ordered products! The quality is there!
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Rating: 4 out of 5
Order sent with a 1-week delay, I had to send an email to find out where my order was. I received the response the next day with a shipping and receipt date. Excellent customer service!
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