Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews
5 6 789 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

Reviews 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/07/2020
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/07/2020
Received my order today, I unpacked it but I am waiting for the baby to arrive to try it. I give 4 stars because there is a screw that is stripped, so the part with the animals keeps coming off
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Good site
Good delivery
Just regret not being informed of the delivery delay without having to ask. I would have liked an email informing me that there would be a delay knowing that I had already waited a month.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/06/2020
Product conforms, satisfied with my purchase. Just a delay in the supply of goods but for every email sent, I received a clear response and even a gesture due to the delay. I totally recommend this site. Customer service is top-notch like the products.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/07/2020
Nothing to report. The site is clear, the products well detailed. The reviews help a lot for the choice.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/07/2020
Very satisfied with my purchase.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/07/2020
Product conforms to the photo. Easy to assemble and use, however, the swing speed seems excessive since set to minimum, I thought it was the maximum speed. Delivery times were not respected. The promo code valid in July was not accepted. I am disappointed.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/05/2020
2 months of waiting and the product meets my expectations. Lacks wheels so it's quite heavy to carry. Too bad given the price it could have been studied.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/07/2020
I received my package quite quickly. The car seat is of good quality. Now I just need to install it in the car... a bit of a hassle.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/06/2020
It makes quite a bit of noise in swing mode.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/05/2020
The purchased item is great
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/06/2020
Good product, delivery delay due to covid, but everything has been sorted out
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/05/2020
Good product. Except that received more than 2 months after the order. At the time of ordering it was available and at the time of payment it was set for June 15 and I received it on July 18. And on top of that, I have a piece that doesn't work...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/05/2020
Product that meets my expectations
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/07/2020
Nothing to complain about the product! However, a promo code mentioned on your site, impossible to activate...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/05/2020
Good follow-up
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
Good product as described
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/07/2020
2nd purchase, still very satisfied.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Satisfied
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/05/2020
Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/07/2020
HELLO
APART FROM THE 48 HOURS NOT RESPECTED
THE PRICE AND QUALITY ARE CORRECT
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/05/2020
I only have one complaint to make, which is the delay in the delivery date,
For the rest, thank you for keeping me informed about the follow-up of my delivery.
Best regards.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/05/2020
Easy communication, just lacking information on delivery times
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/06/2020
Very long delivery time, waiting for a refund of shipping costs as indicated in the email
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/07/2020
very fast delivery and quality
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/07/2020
Very serious site and fast shipping
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/07/2020
I haven't assembled the item yet but the condition of the package upon arrival leaves much to be desired, the package arrived in a damaged cardboard box, full of dents and tears, fortunately the item was not damaged.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/07/2020
Product meets my expectations
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/06/2020
Site rather well done, items conform; I didn't have time to try the stroller with my daughter in it but it is easy to fold and unfold. To see for the sturdiness and practicality.. Delivery day choice respected but not the time (was supposed to be delivered between 9am and 12:30pm and was only received at 2pm). However, satisfied with my order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/07/2020
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/07/2020
Very good quality
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/06/2020
Nothing particular.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/06/2020
Good
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/06/2020
Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Overall satisfied, the product is well explained and the delivery is fast.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/06/2020
Good order tracking, the bouncer is very nice, we'll see over time how it holds up, but for now, my little darling seems to appreciate it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Fast delivery, quick installation, I am happy with the product
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/06/2020
With my smartphone, when creating my account, the indicated email address was systematically refused, I had to order from my computer. To remove items from the cart, I had to try several times and I ordered the wrong item with the wrong color, I realized this when looking at my invoice the day after.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/06/2020
Received my package today. After unpacking it, I am quite satisfied. But there were small problems when I wanted to test it: I cannot raise the cradle to the maximum position. The mechanism gets stuck at the second notch. Another negative point, I cannot fold the legs. Despite the instructions and several attempts, nothing happened. So it's impossible for me to put it back in its packaging to wait for the arrival of the baby.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/06/2020
The site is not easy to navigate on a smartphone. Fast delivery times. Quality product.
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