BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.
I ordered on the site, only downside; no indication on the expected delivery date, and the delivery was relatively long. However, customer service responds within 24 hours. The product was in line with expectations.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/03/2023
Well-designed site, finding the product best suited for baby is easy. Only downside, there is no installation video for the car seat I chose... But it was quite easy
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/01/2023
I waited more than 6 months for a promotion, even a small one...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/02/2023
Not very expensive, good quality
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2023
Satisfied with my order, good product, delivery times respected
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2023
Ease of navigation, quick response to requests, commercial gesture pending.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/02/2023
Delivery time respected and product well packaged but the quality of the product is very average, as the Bluetooth does not work well (the songs are choppy) and the maximum volume is really very low.
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and we respond within 24 working hours at the following address to find a quick solution and organize a free return of your product for after-sales service expertise: [email protected] Best regards, your customer service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2023
Aside from the supply issues, nothing to say, we are very happy with our purchase and we will recommend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2022
Four
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2023
Good service items identical to the photo and fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/03/2023
Satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/02/2023
I haven't opened the package yet
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/01/2023
Easy to use
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/01/2023
.....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/01/2023
Problem of understanding at the time of ordering regarding the delivery date. But quickly resolved. Very happy with the purchased product.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/01/2023
It's cool we can play our music, very well equipped
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2023
4 in 1 bassinet identical and wood effect finishes, I love it. The only downside is that the sector must remain plugged in for the functions to work. Otherwise, I can't wait to see my babies in it. Products conform even if the mattress is not thick enough.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/01/2023
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/12/2022
Good.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/01/2023
Good device. Satisfied with my order. And I recommend it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/11/2022
Easy access, search and payment.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/10/2022
Very good site. Just lacks a more detailed follow-up on the delivery date
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/12/2022
Music a bit too loud and volume not adjustable.
It would have been nice to have an additional tilt notch for the rocking mode because the tilt is quite significant and the baby slips in. Finally, the fixed position is not very fixed... Otherwise, good product quite well thought out. Let's see over time if it is robust.
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Response from BEBE2LUXE
Hello, thank you for your feedback :) The sound of the Louna is indeed adjustable as well as the seat tilt, feel free to contact us at [email protected] to learn more, we will be happy to help you :) Best regards, The Bebe2luxe team
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/12/2022
It doesn't work well
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, don't worry. We are available by email and we respond within 24 working hours at the following address to find a quick solution and organize a free return of your product for after-sales expertise: [email protected] Best regards, your customer service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/10/2022
I found this site a bit by chance, I appreciated the responsiveness of customer service when I sent an email to find out where the delivery was, I received a response 2 days later.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2022
Lacks additional features for this price, few soft melodies, deserves more rotation functions as it only pivots, unfortunately there is no swing mode but other than that it is correct
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2022
I couldn't find the dimensions of the mattress, so I had to wait to receive it to order the sheets
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/11/2022
Hello, the order arrived quickly, which is very good. I did not expect to have a swing of such a small height, I thought it would be taller. But otherwise, it remains a superb swing.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/10/2022
Thank you!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/10/2022
I am disappointed with the car seat, it does not recline enough.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/10/2022
The site could use a refresh, but it was functional enough. The order was sent and received quickly, very good delivery service. The item itself did not meet my expectations, I was a bit disappointed as it did not match the description in every way.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/10/2022
Fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/10/2022
Responsive site at an interesting price.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/09/2022
Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/09/2022
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/10/2022
nothing particular to report
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2022
Hani found what I needed easily, fast delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/09/2022
no comments
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/10/2022
good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/10/2022
Not yet tested on baby but looks pretty good
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