BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.
Product conforms to the photo. Easy to assemble and use, however, the swing speed seems excessive since set to minimum, I thought it was the maximum speed. Delivery times were not respected. The promo code valid in July was not accepted. I am disappointed.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/05/2020
2 months of waiting and the product meets my expectations. Lacks wheels so it's quite heavy to carry. Too bad given the price it could have been studied.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/05/2020
Good
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/06/2020
Very long delivery time, waiting for a refund of shipping costs as indicated in the email
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/07/2020
I haven't assembled the item yet but the condition of the package upon arrival leaves much to be desired, the package arrived in a damaged cardboard box, full of dents and tears, fortunately the item was not damaged.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/06/2020
Good
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/06/2020
With my smartphone, when creating my account, the indicated email address was systematically refused, I had to order from my computer. To remove items from the cart, I had to try several times and I ordered the wrong item with the wrong color, I realized this when looking at my invoice the day after.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/06/2020
Received my package today. After unpacking it, I am quite satisfied. But there were small problems when I wanted to test it: I cannot raise the cradle to the maximum position. The mechanism gets stuck at the second notch. Another negative point, I cannot fold the legs. Despite the instructions and several attempts, nothing happened. So it's impossible for me to put it back in its packaging to wait for the arrival of the baby.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/06/2020
Correct
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/06/2020
Ordered with a bit of apprehension but package received on time and product appreciated by everyone but not yet tried because the baby is not here yet, however the patterns on the package I received are different from those in the online image.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/06/2020
The site is great but the delivery was catastrophic ...
I paid a huge amount for delivery with only one choice GLC ... paid for home delivery in Corsica ... and they left the package 25km from my home, I find it shameful that I pay for something and I don't get it. The site should consider changing the delivery service.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/05/2020
Very beautiful product and very practical. Just a small problem with the power cable that makes a noise when plugged in, and as soon as we turn it on, the noise amplifies.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/05/2020
Following this order of a deck chair that we gifted my husband, my children, and I to my little sister and her partner for the arrival of the baby. My sister is delighted, so overall happy.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/06/2020
On the baby2luxe side, the product is compliant and properly packaged, correct deadlines. But they need to hire a more serious delivery service.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/06/2020
Item received in good condition, but with a week's delay! Really too bad because we needed it for last weekend. The seat seems to be of good quality, must be installed today.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/06/2020
The delivery time is well respected even ahead of schedule. However, the item I received is not the color I ordered.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/05/2020
Downside for the delivery... GLS sends a lot of emails with incorrect dates and does not communicate the correct date...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/06/2020
I didn't like that the product was out of stock, apparently, because it was only sent 1 week after I placed my order. Everything else is good and delivered on the scheduled date.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/05/2020
Very long delivery time, but product as described
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/06/2020
Delivery longer than expected... item conforms to the description. Super quality, I am satisfied, we'll see with time.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/06/2020
Navigation on the site was good, the order went well but I received the car seat in black when I had ordered it in gray. I have to keep it but I'm very disappointed.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/05/2020
The cradle is very cute but the delivery time is too long.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/05/2020
Fast reception, swing conforms, except that the arch with the three plush toys does not hold when the swinging is in motion. It shifts to 90 degrees, out of reach of the child.. Too bad. But otherwise the other mentioned criteria are respected.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/05/2020
Well-made site, but disappointing delivery. Package received with a 1-week delay, even though I received several emails saying it would arrive on different dates. We waited several days in a row to finally receive it in front of the gate without being notified.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/04/2020
With the issues of COVID-19, there was a wait, but when we contacted to find out where the order was, we were well informed by phone.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/05/2020
Serious site. First exchanges were great. Delivery times were long but this is due to COVID-related issues. The only disappointment is that the stroller arrived in the wrong color and despite email exchanges with photo proof... no news... I am waiting!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/04/2020
The swing is great. However, the delivery by GLS is to be avoided! Several delivery delays, three days of leave taken to wait for nothing and thus money lost. A bit mediocre, especially when you have been waiting for a month after payment because the product was only in stock late.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/05/2020
Long delivery but otherwise the item is fine
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/04/2020
Hello, I hesitate to return my purchase, the bouncer is beautiful but I find that it doesn't rock much and goes from side to side, for the base price I expected something else. You have to set it to speed 5 for it to rock and it's not soothing, I find.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/05/2020
The item itself is compliant... Baby is not here yet to give an opinion on the quality...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/05/2020
Super swing except that in the photo it looks taller than in reality, otherwise nothing to say. I recommend.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/05/2020
The package should be better packaged because the carrier does not take care of it. I haven't opened the package, I hope it is not damaged. Otherwise, delivery is very fast.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/04/2020
Fast delivery but my package could have been handed to anyone!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/04/2020
Meh, I expected better for the Magic dodo, I don't feel it very secure for an infant, luckily it was on sale. But I am still disappointed...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/04/2020
Serious site, quick response when we send an email and fast delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/04/2020
The site does not seem serious enough. I assembled the crib but I have concerns about the comfort because the small mattress is cut since it transforms into a seat, I am afraid my baby will be poorly positioned for sleeping. Is there not something to do or a small mattress to add? Thank you. Best regards.
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Response from BEBE2LUXE
Hello, thank you for your feedback, could we know why our site does not seem serious enough? All reviews are taken into account and we evolve thanks to your remarks which are so important, so do not hesitate to let us know what is wrong with the site :) For the crib, you can add a 75 x 38 mattress for the comfort of the baby, you can easily find one on the internet :) Best regards, the Bebe2luxe team.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/03/2020
Product ordered in duplicate because of twins, received after a month despite the lockdown. However, a few problems: neither of them works with batteries and one is missing a screw to attach the canopy. It is also regrettable that the mattresses are too thin for nights with no possibility of removing the harness for the comfort of the babies in cradle mode. For future versions, wheels would be a plus.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/04/2020
Order received quickly. Superb design, the only downside is that the swing hardly swings at all, really disappointed by this point.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/04/2020
Nice product, I can't wait to see my princess in it, I just expected the swing to be a bit higher.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/03/2020
Satisfactory site.
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