Customer reviews of BEBE2LUXE

9,3 /10

Based on 8 924 published reviews

5 6 789 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

All reviews

Acheteur vérifié

Published on 25/02/2023 à 20h42 following a purchase from 12/01/2023

Super good, my son loves it

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Acheteur vérifié

Published on 25/02/2023 à 17h56 following a purchase from 01/02/2023

Not tested yet but received quickly, identical to the photo

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Acheteur vérifié

Published on 24/02/2023 à 18h52 following a purchase from 06/01/2023

Problem of understanding at the time of ordering regarding the delivery date. But quickly resolved. Very happy with the purchased product.

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Acheteur vérifié

Published on 22/02/2023 à 22h24 following a purchase from 11/01/2023

It's cool we can play our music, very well equipped

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Acheteur vérifié

Published on 22/02/2023 à 19h54 following a purchase from 11/01/2023

serious site, correct description, correct delivery

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Acheteur vérifié

Published on 22/02/2023 à 06h00 following a purchase from 23/01/2023

Easy, clear and fast delivery. Very reliable site. Excellent experience.

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Acheteur vérifié

Published on 21/02/2023 à 19h11 following a purchase from 11/01/2023

Perfect

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Acheteur vérifié

Published on 21/02/2023 à 18h06 following a purchase from 05/01/2023

Very reliable site, 2 orders placed, packages received clean and well packaged

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Acheteur vérifié

Published on 21/02/2023 à 13h24 following a purchase from 08/01/2023

Very good quality of the product, and very easy to assemble

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Acheteur vérifié

Published on 21/02/2023 à 10h55 following a purchase from 28/01/2023

4 in 1 bassinet identical and wood effect finishes, I love it. The only downside is that the sector must remain plugged in for the functions to work. Otherwise, I can't wait to see my babies in it. Products conform even if the mattress is not thick enough.

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Acheteur vérifié

Published on 20/02/2023 à 14h14 following a purchase from 29/01/2023

GREAT VALUE FOR MONEY FOR THIS CAR SEAT, VERY FAST DELIVERY

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Acheteur vérifié

Published on 20/02/2023 à 12h29 following a purchase from 28/01/2023

No seriousness, swing broke down in 2 weeks, no one on the phone, no response to emails, they were supposed to keep me informed 3 days before for the renewal but no feedback!!!

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Response from BEBE2LUXE Published on 27/02/2023

Hello, we are sorry for the problem encountered, a product exchange is in progress, do not hesitate to contact us again at our email [email protected] if needed. Best regards, The Bebe2luxe team

Acheteur vérifié

Published on 20/02/2023 à 12h05 following a purchase from 26/01/2023

Very satisfied with the ordered bassinet. Conforms to the description. Very serious site, arrived earlier than expected.

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Acheteur vérifié

Published on 19/02/2023 à 14h27 following a purchase from 08/01/2023

Fast and reliable delivery. I recommend.

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Acheteur vérifié

Published on 17/02/2023 à 04h40 following a purchase from 31/12/2022

We are very satisfied with our order and the delivery of our item. This bassinet has been with us since the birth of our daughter, it is absolutely great.

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Acheteur vérifié

Published on 16/02/2023 à 12h49 following a purchase from 25/01/2023

Very good

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Acheteur vérifié

Published on 15/02/2023 à 17h14 following a purchase from 22/01/2023

Perfect, meets my expectations

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Acheteur vérifié

Published on 14/02/2023 à 15h33 following a purchase from 11/01/2023

very good site

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Acheteur vérifié

Published on 13/02/2023 à 15h34 following a purchase from 06/01/2023

Delivery respected. Super nice swing in beige and top quality.

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Acheteur vérifié

Published on 13/02/2023 à 14h49 following a purchase from 12/01/2023

Great

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Acheteur vérifié

Published on 08/02/2023 à 18h25 following a purchase from 28/12/2022

Good.

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Acheteur vérifié

Published on 08/02/2023 à 17h01 following a purchase from 15/01/2023

Products arrived in very good condition, reasonable price and top quality.

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Acheteur vérifié

Published on 08/02/2023 à 14h58 following a purchase from 11/01/2023

Super fast and efficient. Perfect product.

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Acheteur vérifié

Published on 07/02/2023 à 15h40 following a purchase from 14/01/2023

Pleasant site.

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Acheteur vérifié

Published on 07/02/2023 à 14h02 following a purchase from 27/12/2022

Very fast delivery, nothing to say.

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Acheteur vérifié

Published on 07/02/2023 à 13h05 following a purchase from 15/01/2023

Beautiful quality seat. Practical. Several purchases at Bebe2luxe and always satisfied.

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Acheteur vérifié

Published on 06/02/2023 à 16h45 following a purchase from 22/12/2022

For an anxious and inexperienced grandma, I managed more or less on my own. I panicked a lot. The baby was waiting for his bed to sleep. The parents are satisfied, that's the main thing.

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Acheteur vérifié

Published on 06/02/2023 à 15h17 following a purchase from 12/01/2023

Super satisfied.

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Acheteur vérifié

Published on 05/02/2023 à 16h46 following a purchase from 11/01/2023

Very fast shipping. Shipped 2 days after the order was placed and received very quickly. Product conforms to the description! Perfect.

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Acheteur vérifié

Published on 02/02/2023 à 16h33 following a purchase from 11/01/2023

My daughter-in-law is delighted to have received it very quickly, very good.

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Acheteur vérifié

Published on 02/02/2023 à 06h50 following a purchase from 06/01/2023

I have ordered equipment from this site twice and each time it is quality, the deadlines are great and I am delighted with the products.

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Acheteur vérifié

Published on 01/02/2023 à 23h17 following a purchase from 10/01/2023

Fast delivery and merchandise as ordered.

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Acheteur vérifié

Published on 01/02/2023 à 16h52 following a purchase from 06/01/2023

Super site, easy order, fast delivery.

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Acheteur vérifié

Published on 01/02/2023 à 12h09 following a purchase from 05/01/2023

Perfect, I was worried not knowing the site and then finally very happy, very fast delivery, product as described.

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Acheteur vérifié

Published on 01/02/2023 à 01h26 following a purchase from 19/12/2022

I ordered a car seat 6 months ago for my 18-month-old son, everything was perfect. I then decided to order the same for the birth of my baby in December 2022.. 1st Problem: the delivery was delayed (hard to hear when you pay nearly €40 in shipping fees).. 2nd problem: color error (ordered in burgundy, received in black), too bad the seat costs €180! I contacted customer service to find a solution, bad surprise, the hotline is only open 3 hours/day and 4 days/7. I filled out the web form and the response was late.. In the end, I received the seat on Friday at 4:45 PM for a departure on Christmas vacation at 7 PM: 2 possible options, return the seat and give up the vacation or keep it and give up the chosen color.. Since I was told that even if the mistake was theirs, they would not take it back if it had been used.. In the end, I was compensated €20. Very disappointed, I will not order again on this site and I will not recommend it to my friends either.

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Response from BEBE2LUXE Published on 02/02/2023

Hello, we are sorry that your experience on our site did not meet your expectations. Regarding the delivery, we do not understand, the order was placed on 19/12 and the package was delivered on 22/12, so 48 hours later, there was no delay in delivery. Regarding the color issue, we indeed sent the wrong color and we are sorry, but unfortunately this can happen especially during the holiday season. We immediately offered you an exchange or to keep the received color against a refund of €20 as compensation. From the moment a seat is used, it cannot indeed be returned for a refund or exchange, we had clearly specified this during your complaint. We understand that this is inconvenient for you, but we could not recover the seat after it had been used during the entire vacation. Best regards, The Bebe2luxe team.

Acheteur vérifié

Published on 31/01/2023 à 16h29 following a purchase from 20/12/2022

Top delivery! Very good communication.

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Acheteur vérifié

Published on 31/01/2023 à 14h10 following a purchase from 20/12/2022

Easy and practical site.

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Acheteur vérifié

Published on 30/01/2023 à 21h06 following a purchase from 16/12/2022

In one word, very good.

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Acheteur vérifié

Published on 30/01/2023 à 14h19 following a purchase from 06/01/2023

Delighted.

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Acheteur vérifié

Published on 30/01/2023 à 13h37 following a purchase from 08/01/2023

Perfect. The delivery is super fast. The products are really inexpensive and of real quality. I recommend.

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