Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews
5 6 789 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

All reviews

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/02/2022
Easy site, order arrives on time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
Delivery of a box in very poor condition, but fortunately the deck chair was in good condition
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/02/2022
very serious
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/02/2022
Delighted to have ordered from this site. I highly recommend this site for both order tracking and after-sales service. Responsive and professional team. Really top-notch
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Decent product, impeccable delivery, mosquito net a bit cracked after calling customer service, a new one was sent to us without issue
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
No problem
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/02/2022
Actually, we don't know when it will arrive... but the main thing is that it arrives!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/02/2022
Surprisingly responsive. Order placed on Monday, arrived on Wednesday. I highly recommend.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2022
Very good site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
Very good site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/02/2022
Very easy to find the product you are looking for
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/02/2022
Very happy with my purchase
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/02/2022
I recommend this site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
Arrived quickly but not yet tried, baby is not yet born
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 14/02/2022
Fast delivery. Nice design and sturdy but still a bit disappointed with the product: A piece of plastic is stuck to the arm and won't come off. It seems to have melted onto the device. Customer service offered to replace the arm. I would have preferred a discount. The other arm squeaks when the swing is in motion. The seat does not open (in the lying position) when the swing mode is on. I am also disappointed that there is no full music but only excerpts of 3 melodies. The vibration mode, which exists in other brands, would have been a plus.
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Response from BEBE2LUXE
Hello, we are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and respond within 24 working hours at the following address to find a quick solution and organize a free return of your product for customer service expertise: [email protected], by the way, a solution has been proposed, we are waiting for your feedback. There are indeed 12 melodies + 2 nature sounds, the different positions of the seat are well mentioned in the product description depending on the chosen mode. The vibration mode is indeed non-existent on our model. Please do not hesitate to ask us any necessary questions via our email address to help you use the product as effectively as possible. Best regards, the Bebe2luxe team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/02/2022
Arrived well, not yet tried
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/02/2022
Bag is useless, I will never order again
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Response from BEBE2LUXE
Hello, are you experiencing a problem with our item? Please feel free to contact us at the following email address, we are here to help: [email protected] Best regards, KANDK
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/02/2022
Very good, item conforms to the description, I am very happy. Delivery okay.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2022
Very good customer service, responsive and attentive. However, delivery time is quite long. Recommended, good products at good prices
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Great site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
Superb item, not yet tried because baby is expected in 6 months! But unpacked and very high quality, soft to the touch, it looks great!
I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
The rocking chair is really good, however the carrier GLS needs to be reviewed. The package arrived torn and especially soaked with water that had stagnated in the electronic parts of the rocking chair.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
I am very satisfied with the rocking chair
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
Super well designed
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
Fast and careful delivery that matched my choice. The rocking chair is great
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/02/2022
Pleasant and intuitive site with good quality products at very competitive prices. Fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Very happy with the order
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/02/2022
Very good, easy to order on the site, fast delivery with very good tracking.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2022
The product is very good except for the delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Ordered a rocking chair, top quality for the price. Delivery a bit long.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/01/2022
I am very satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2022
I just had an issue with the delivery, they never answer calls and change delivery days. They cancel deliveries as they please!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Extremely well-designed site with an attractive visual.
Regarding my order, it met my expectations.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
Really a great site, item well packaged and better than in the photos, top-notch
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/01/2022
A bit of a long wait.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
Very satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/02/2022
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
Everything is very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
I gave a 5-star rating because there is a choice, the item matches the description, delivery was quite fast.
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