Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews
5 6 789 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

All reviews

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Very good product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/01/2022
very responsive regarding a complaint and very good product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/01/2022
Seat meets our expectations. Evolutive from newborn to child. Easy to use for tilting, rotating.... Quick shipping from baby2luxe. However, very disappointed with the delivery company offering a choice of date but not respecting that choice. Laborious and disappointing delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
Very good product, this is the second time I order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
VERY GOOD SERVICE, IMPECCABLE
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
Nothing to say, everything is perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Perfect, identical to the description
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Very practical
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
I was surprised by the delivery which was very fast, very good seat, I am very happy
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Good quality product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
Perfect delivery, order made on Friday received on Tuesday. I haven't given the gift yet, but I don't think I'll be disappointed
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Very nice garment
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/01/2022
Unfortunately, I received the wrong color of the product, but the customer service is very responsive. Within a week everything was resolved and I received the right product!! Thank you!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
Happy with my purchase, tracking and delivery very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
Super fast, top delivery, nothing to complain about
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
Very pretty. Not yet tried. I recommend.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/01/2022
easy navigation
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
Good delivery, we had a small problem with assembly, sent an email to customer service and got a quick response, after-sales service is good, now let's see when the baby will be here
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
Super quality, super seat, quality and speed of service are excellent.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/01/2022
Very poor delivery tracking, impossible to reach them by phone, never again
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our delivery person, we will make sure to pass on the information. Best regards, KANDK
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
Super comfort and super quality, my 3-month-old daughter is delighted. I recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/01/2022
Very good product! I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Fast delivery and perfect product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/01/2022
Clear site. Announced deadlines.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/01/2022
Satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/01/2022
I would have given 5 stars if the delivery had gone well, paid €10 almost to be delivered at home, waited all day only to be told the next day that it was dropped off at a pickup point. Otherwise corresponds to its description, not yet tried with baby
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
Ease of ordering, delivery tracked and dropped off by the delivery person in front of the door,
Easy to assemble.
Not yet tried as baby is pending.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/01/2022
Expected hopes
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/01/2022
Very satisfied with my purchase
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
Very good product, very happy
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/12/2021
easy access and easy to navigate
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/01/2022
I did not receive the correct car seat, customer service has been playing with me for a week. Moreover, they do not answer the phone and they respond to emails after 24 or 48 hours.
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Response from BEBE2LUXE
Hello, we are sorry for the reference error. Like many companies, we have been affected by Covid which has reduced our staff, a response was guaranteed within 24/48 hours to emails, the office being exceptionally closed during this period. A new package was sent as soon as possible, the rest is currently in progress. For all requests, we remain available from your customer area. Best regards, Bebe2luxe
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/01/2022
Great, my order arrived in 2 days
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/12/2021
Magnificent, I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
Very good
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/12/2021
Meh.
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Response from BEBE2LUXE
Hello, Are you experiencing a problem with our product? Please do not hesitate to contact us at the following address if that is the case, we are here to help: [email protected] Best regards, KANDK
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/12/2021
It's okay, still disappointed.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/12/2021
Super product!
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