Customer reviews of BellePaga

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 723 published reviews

Summary of reviews

BellePaga consistently delivers a positive shopping experience with fast, careful packaging and reliable delivery, ensuring orders arrive well wrapped and in good condition. Customers highlight solid, comfortable, and warm products, including perfect quality socks, cozy scarves, and well-made slippers, with many noting the soft textures and long-lasting comfort. The store also stands out for responsive, helpful customer service that resolves issues quickly and offers suitable alternatives when choices aren’t available. Overall, shoppers describe a broad range of high-quality, cozy essentials and a dependable, customer-focused service.

2 star reviews

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C
Carmelo Z.
Rating: 2 out of 5
following a purchase from 09/02/2025
The product is beautiful, but I ordered this one for Valentine's Day with the €3 gift wrapping option. However, the product arrived today with a 2-week delay and, on top of that, WITHOUT gift wrapping!! I demand a refund for this option. Carmelo Zaccone BCO10809 from 9/2/2025.
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Response from BellePaga
Hello Carmelo,

Thank you for your feedback and for your compliments on our product. We are sorry to hear that your order was delayed and that the gift wrapping option was not respected. We understand your disappointment and will review your refund request for this option. Please feel free to contact us directly for any further assistance.

Best regards,
The BellePaga team
D
Dilan L.
Rating: 2 out of 5
following a purchase from 09/01/2025
Not so warm
I
Irina M.
Rating: 2 out of 5
following a purchase from 25/02/2024
Order arrived quite quickly, but unfortunately I am disappointed that the socks are not as warm as expected and the packaging was dented.for the price I find it really a shame.
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Philipp W.
Rating: 2 out of 5
following a purchase from 26/01/2024
I have not yet received the order
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Hwp C.
Rating: 2 out of 5
following a purchase from 23/11/2023
Ik heb al meer dan 5 weken geleden betaald voor een dekbed, maar nog niet ontvangen.
M
Marie-Pierre L.
Rating: 2 out of 5
following a purchase from 21/10/2023
I'm waiting for the return label because I made a mistake with the size of the socks I ordered and I made a mistake with the delivery which was requested in a relay point and not by colissimo.
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Alice D.
Rating: 2 out of 5
following a purchase from 24/09/2023
My package has been delivered, however I immediately contacted the customer service to ask for a return as I ordered by mistake the wrong size (12 days ago), and received no reply.
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S
Siegfried S.
Rating: 2 out of 5
following a purchase from 17/02/2023
How should I evaluate a French thing ? I do not know French !
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Judicaël R.
Rating: 2 out of 5
following a purchase from 01/02/2022
The products are certainly of good quality but the delivery time is too long. I will evaluate better if I receive my package one day
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Emilie A.
Rating: 2 out of 5
following a purchase from 13/11/2021
as soon as I wear it, the threads start to unravel, same for the pair of gloves I bought at the marjolaine salon. The wool is great but I'm very disappointed that it doesn't hold, especially considering the price
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Franck P.
Rating: 2 out of 5
following a purchase from 03/11/2021
I am above the reception of the envelope, I expected a quality packaging especially that one asks in "gift package" and that one finds all just wrapped like a steak in a tissue paper .... I have not opened the "gift" I hope that at the price of my article the quality will be there
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