The online store BellePaga is highly regarded for its exceptional product quality, with customers frequently noting the comfort and warmth of their socks, scarves, and other offerings. Many express satisfaction with the unique craftsmanship of handmade items, praising the luxurious feel of materials such as alpaca wool. The delivery service stands out as well, with numerous reviews highlighting quick shipping and careful packaging that enhances the unboxing experience.
I find your product wonderful, however the pair of slippers received is not well finished. Furthermore, I think the sole should be reinforced, too thin. Thank you for your survey.
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Andy H.
Rating: 4 out of 5
following a purchase from 16/01/2026
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Laura T.
Rating: 4 out of 5
following a purchase from 21/11/2025
The slippers are perfect... So it's even more frustrating to have to throw them away after only a few days of use (and I assure you that you get used to them quickly...). They are so comfortable that my partner ended up trying them on, oh no! I float in them, they no longer hold my feet and it becomes dangerous. Not worth buying a new pair. What a shame!
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dominique S.
Rating: 3 out of 5
following a purchase from 02/11/2025
The products seem very good to me for now. I don't have enough perspective to judge the quality over time and depending on the whims of the weather. However, the package tracking service is TERRIBLE. At no point was I able to know that it was your company that was responsible for the delivery and, above all, at no point was I able to know WHERE my package was or on what exact date it would be delivered.
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Jona K.
Rating: 4 out of 5
following a purchase from 03/10/2025
Unfortunately, only half of my original order arrived, and after I contacted them, the rest was sent without any problems, but it was frustrating because the goods were a gift and were delayed.
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Chris S.
Rating: 4 out of 5
following a purchase from 08/09/2025
After some confusion over prices and a sub-par answer, the scarf itself is a delight and feels soft and comfortable. Both the fabric and the navy blue color exude style and class. Very much recommend the scarf, a longterm review can I only give after a winter of use.
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Claudine S.
Rating: 4 out of 5
following a purchase from 10/07/2025
quality duvet. However, the shipping box arrived with one side torn. There could have been tears in the duvet. A sturdier box should be used and the duvet should be wrapped in plastic protection in addition to the bag.
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Claudine S.
Rating: 4 out of 5
following a purchase from 10/07/2025
Very beautiful duvet. Note regarding the package that arrived with a punctured box on one side. A thicker and more resistant box should be used. There is a risk of tearing the duvet.
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Carmelo Z.
Rating: 2 out of 5
following a purchase from 09/02/2025
The product is beautiful, but I ordered this one for Valentine's Day with the €3 gift wrapping option. However, the product arrived today with a 2-week delay and, on top of that, WITHOUT gift wrapping!! I demand a refund for this option. Carmelo Zaccone BCO10809 from 9/2/2025.
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Response from BellePaga
Hello Carmelo,
Thank you for your feedback and for your compliments on our product. We are sorry to hear that your order was delayed and that the gift wrapping option was not respected. We understand your disappointment and will review your refund request for this option. Please feel free to contact us directly for any further assistance.
Best regards,
The BellePaga team
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Ute P.
Rating: 4 out of 5
following a purchase from 12/01/2025
The goods arrived safely, but I would have liked them to be a little softer
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Fabienne K.
Rating: 3 out of 5
following a purchase from 12/01/2025
Last year I bought some very soft and warm alpaca gloves. This year I renewed my purchase but I received gloves that were not soft and much less warm. I'm very disappointed.
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Response from BellePaga
Dear Fabienne, thank you for taking the time to share your experience. We are sorry to hear that your latest gloves did not meet your expectations in terms of softness and warmth. Your feedback is valuable, and we will take it into account to improve the quality of our products. Please feel free to contact us to discuss your situation; we would be happy to assist you.
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Dilan L.
Rating: 2 out of 5
following a purchase from 09/01/2025
Not so warm
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Sylvie J.
Rating: 3 out of 5
following a purchase from 08/01/2025
Comfortable socks but not warm enough for me as I suffer from Reynaud's syndrome
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Response from BellePaga
Hello Sylvie,
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Xavier D.
Rating: 4 out of 5
following a purchase from 02/01/2025
As much as I'm delighted with the socks and slippers (soft and warm, as advertised) I bought, I have to say that I had a hard time finding what I wanted, as the site is really unclear. It's impossible to make the connection between the general description of the different product qualities according to their composition (at the beginning) and the products themselves. The site's lack of ergonomics doesn't make me want to repeat the experience. Delivery is on time. The products are carefully packaged.
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Response from BellePaga
Dear Xavier,
Thank you very much for your constructive feedback. We are delighted to hear that you are delighted with our socks and slippers, as well as with the quality of our delivery service. We've also taken note of your comments regarding navigation on our site, and we'll do our best to improve ergonomics to facilitate your shopping experience. Your satisfaction is important to us, and we look forward to welcoming you back soon.
Best regards,
The BellePaga team
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Denis B.
Rating: 4 out of 5
following a purchase from 20/12/2024
Ok
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Response from BellePaga
Hello Denis,
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Stefan N.
Rating: 3 out of 5
following a purchase from 17/12/2024
Shipping took a full 11 days for delivery. The gift wrapping was plain paper but not wrapping paper.
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Antoine C.
Rating: 3 out of 5
following a purchase from 18/12/2024
Very nice quality gloves, warm and elegant. The reversible aspect is very nice, allowing you to match the color with the outfit. However, the mention of guaranteed delivery before Christmas, which encouraged me to order from this site, was misleading, as the parcel arrived after Christmas. A shame. Pleasant customer service.
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Response from BellePaga
Hello Antoine,
Thank you for your feedback and your compliments on the quality and design of our gloves. We are sorry to hear that your order was not delivered in time for Christmas. We understand how frustrating this can be. Your feedback is valuable and we will work to improve our communication on delivery times. We also thank you for your positive comments about our customer service.
Best regards,
The BellePaga team
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Frans Josef J.
Rating: 4 out of 5
following a purchase from 15/12/2024
The original parcel was repackaged by DHL, presumably for customs control. ???
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Marie-Laure R.
Rating: 3 out of 5
following a purchase from 14/12/2024
I thought the sweater would be thicker
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Response from BellePaga
Dear Marie-Laure,
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Brigitte L.
Rating: 4 out of 5
following a purchase from 06/12/2024
Quite a long time to dispatch the order and the relay point was not respected. Item of very good quality and corresponds exactly to the order.
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Response from BellePaga
Hello Brigitte,
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Laurent D.
Rating: 4 out of 5
following a purchase from 10/12/2024
The quality of products are top, order received quickly .... the hitch I had asked point relay arrived at home .... despite my reminder service.otherwise nothing to complain.
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Response from BellePaga
Hello Laurent,
Thank you for your positive feedback on the quality of our products and the speed of delivery. However, we are sorry to learn that your order did not arrive at the pickup point as requested. We take your comments into account to improve our services and avoid such inconveniences in the future. Please do not hesitate to contact us for any other questions or suggestions.
Best regards,
The BellePaga team
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Jean-Baptiste M.
Rating: 4 out of 5
following a purchase from 26/11/2024
malgré quelques péripéties de disponibilités produit, l'équipe a été très réactive et a proposer des solutions
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Cé B.
Rating: 4 out of 5
following a purchase from 29/11/2024
CLEAR
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Darja B.
Rating: 4 out of 5
following a purchase from 27/11/2024
no gift message included that I specified in the order
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Didier C.
Rating: 3 out of 5
following a purchase from 26/11/2024
parcel lost for 1 week before being found.
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Bernard W.
Rating: 4 out of 5
following a purchase from 22/11/2024
Mener sizes of the self is desired
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Daniela B.
Rating: 4 out of 5
following a purchase from 13/11/2024
Good service, somewhat long delivery time
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Anthony B.
Rating: 3 out of 5
following a purchase from 16/11/2024
It's a pity that you receive the product in your letterbox when you've chosen delivery by docker.otherwise, there's nothing wrong with the quality of the product.
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Josef O.
Rating: 4 out of 5
following a purchase from 08/10/2024
These socks are very good - unfortunately I still have cold toes at night! But that's not because of the socks, - it's because of the blood flow to my toes, - 10 years ago I was hit from behind by a car on my bike and run over, - and dragged 15 meters under the car and the bike!!!
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Irina M.
Rating: 2 out of 5
following a purchase from 25/02/2024
Order arrived quite quickly, but unfortunately I am disappointed that the socks are not as warm as expected and the packaging was dented.for the price I find it really a shame.
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Philipp W.
Rating: 2 out of 5
following a purchase from 26/01/2024
I have not yet received the order
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Chantal C.
Rating: 4 out of 5
following a purchase from 23/01/2024
Very nice pair of socks. Still a little light for someone who suffers from "cold feet", but very pleasant.
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Christian G.
Rating: 4 out of 5
following a purchase from 08/01/2024
outstanding quality of the goods, but why did I wait 1 week before processing my order?
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Patricia H.
Rating: 4 out of 5
following a purchase from 15/01/2024
I had already bought a pair of socks from bellepaga about two years ago.fast and efficient delivery. Very good quality. They keep the heat in without excessive sweating. The only downside is the elastic. I can't wear them like regular socks, I have to make cuffs to reduce the effect of the elastic. that's why I don't buy more. It's a pity, because otherwise it's a great sock.
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Mmarie-Bernard E.
Rating: 4 out of 5
following a purchase from 29/12/2023
Product finally arrived before the end of the year! Nice product and as I expected
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Rossitza D.
Rating: 4 out of 5
following a purchase from 22/11/2023
Quite a long wait (late delivery) but very good quality product.
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François W.
Rating: 4 out of 5
following a purchase from 15/12/2023
I'm happy with the product but disappointed with the gift wrapping I paid for, which arrived damaged despite being in an envelope.
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Jennifer L.
Rating: 4 out of 5
following a purchase from 26/12/2023
Shipping super fast and uncomplicated, so far I haven't given it away yet, so I can't say anything about the quality yet but the gift packaging wasn't particularly nice and unfortunately creased due to shipping in the envelope
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Louis S.
Rating: 4 out of 5
following a purchase from 07/12/2023
This is the third time I've bought BellePaga men's scarves as a gift, because I'm absolutely delighted with their quality. They are indeed very warm and soft and do not pilling. However, for this latest shipment, I was surprised and disappointed by the lack of care taken with the packaging. It's an item of this quality, expensive to buy, which I don't dispute. It was folded in tissue paper, then simply placed in a kraft pouch, with no protection other than a plastic sleeve to protect the item from the rain. Wet kraft stains. A little disappointed, even though the scarf arrived in good condition.
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Armelle C.
Rating: 4 out of 5
following a purchase from 05/12/2023
Comfort, softness appreciated For warmth, a little use required For now, satisfied with my purchase
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