Customer reviews of BellePaga

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9,3 /10
Overall rating: 9,3 out of 10
Based on 719 published reviews

Summary of reviews

The online store BellePaga is highly regarded for its exceptional product quality, with customers frequently noting the comfort and warmth of their socks, scarves, and other offerings. Many express satisfaction with the unique craftsmanship of handmade items, praising the luxurious feel of materials such as alpaca wool. The delivery service stands out as well, with numerous reviews highlighting quick shipping and careful packaging that enhances the unboxing experience.

Reviews 2, 3 and 4 stars

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Hwp C.
Rating: 2 out of 5
following a purchase from 23/11/2023
Ik heb al meer dan 5 weken geleden betaald voor een dekbed, maar nog niet ontvangen.
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Christine R.
Rating: 4 out of 5
following a purchase from 04/12/2023
Very warm but the elastics are too tight
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Pascal L.
Rating: 4 out of 5
following a purchase from 15/03/2023
product as requested
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Fabrice D.
Rating: 3 out of 5
following a purchase from 10/11/2023
Good service. The scarves ordered are just a little too thin for my taste for the price paid.
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Marie-Pierre L.
Rating: 2 out of 5
following a purchase from 21/10/2023
I'm waiting for the return label because I made a mistake with the size of the socks I ordered and I made a mistake with the delivery which was requested in a relay point and not by colissimo.
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Alice D.
Rating: 2 out of 5
following a purchase from 24/09/2023
My package has been delivered, however I immediately contacted the customer service to ask for a return as I ordered by mistake the wrong size (12 days ago), and received no reply.
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Marjorie V.
Rating: 3 out of 5
following a purchase from 04/10/2023
:)
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Vasile Mihai S.
Rating: 4 out of 5
following a purchase from 04/10/2023
It said dress shoes, so they were short...but they came up to my knees. What's more, they're always coming down... not great with a suit. I'm 1.83m tall and wear a size 45. Otherwise, they're fine, soft material. To be seen in the wash (delicate).
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Michel P.
Rating: 4 out of 5
following a purchase from 03/09/2023
OK, I don't like the mark on the glove. Can it be removed without damaging it?
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Myriam G.
Rating: 4 out of 5
following a purchase from 27/08/2023
Very good fast shipping
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Adam B.
Rating: 4 out of 5
following a purchase from 08/04/2023
Good products, received on time but a little expensive that said.
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Francesco C.
Rating: 4 out of 5
following a purchase from 12/05/2023
Good, but , as It was a gift, I wanted to attach a message, but the site did not allow me to add it
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Aymeric S.
Rating: 4 out of 5
following a purchase from 22/04/2023
The package arrived quickly and the product was as described. The only downside is that although I asked (and paid) for it to arrive in a gift box with a note, I received it in a normal envelope, with no note or special packaging.
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Response from BellePaga
Thank you for your positive feedback. We are sorry that your request was not taken into account. We will do our best to satisfy you next time. Thank you for your confidence in our service.
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Debby V.
Rating: 4 out of 5
following a purchase from 05/12/2022
Ordering was easy and good. Unfortunately, emails were misread and not read on time which made it take me almost 3 months to get the right socks. (1 time too small size ordered by myself and this immediately indicated within my order page). Now they have unfortunately due to a change of personnel to 3 times socks sent and the 3rd time it was finally the right socks. Furthermore, the communication was really neat and polite. Despite all this I dare to order here again next time! The socks are of good quality!
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PATRICK G.
Rating: 4 out of 5
following a purchase from 21/02/2023
Nice socks, well finished, soft and warm, not too thick, easy to wear in city shoes. Only complaint: delivery time a bit long (order February 21, delivery March 1)
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Response from BellePaga
Thank you Patrick for your comment! We are glad you liked our socks. Regarding the delivery time, we apologize for the delay and do our best to provide our customers with a smooth and satisfactory experience.
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Siegfried S.
Rating: 2 out of 5
following a purchase from 17/02/2023
How should I evaluate a French thing ? I do not know French !
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Marie Christine L.
Rating: 4 out of 5
following a purchase from 05/02/2023
The socks look great, but the delivery was not so good. No communication between the shipping message and the arrival of the package.
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Francois P.
Rating: 3 out of 5
following a purchase from 15/02/2023
I bought a pair of so-called night and non-compression socks, but they are too tight around the foot and this causes pain very quickly. Disappointed
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Herman B.
Rating: 4 out of 5
following a purchase from 21/10/2022
Still cold feet
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Tjidsger S.
Rating: 4 out of 5
following a purchase from 03/11/2022
Better than expected
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Dieter K.
Rating: 4 out of 5
following a purchase from 21/12/2022
Gladly again
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Marion V.
Rating: 4 out of 5
following a purchase from 24/11/2022
Everything fine
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sylvain L.
Rating: 4 out of 5
following a purchase from 06/02/2023
For the delivery, a little far, for the socks it is for my daughter, not yet tested
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Aline K.
Rating: 4 out of 5
following a purchase from 04/02/2023
long delivery time, good follow-up
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Annabelle C.
Rating: 3 out of 5
following a purchase from 20/01/2023
Navigation on the site and communication with the merchant team at the top. Soft, comfortable and warm socks. However, they started pilling the first time I wore them. I don't know if it's normal that it happens so quickly because it's my first purchase of socks in this material, but I'm still a little disappointed.
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Véronique D.
Rating: 4 out of 5
following a purchase from 27/12/2022
Package and delivery ok The socks still contain 69% nylon for 19,90€ a pair 😕 shame
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Dominique D.
Rating: 4 out of 5
following a purchase from 17/12/2022
Perfect products that I already knew, very high prices!
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Daniel B.
Rating: 4 out of 5
following a purchase from 10/12/2022
quality product, but the carrier Mondial Relay is not serious. Parcel sent on 12/12 received on 22/12, in the meantime I was asked to change the chosen relay point (20 km away) to finally deliver to the initial relay point without any explanation or SMS notifying me of the change.
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Caroline B.
Rating: 4 out of 5
following a purchase from 11/12/2022
Fast delivery; the cost of transport is relatively high...
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Morlot L.
Rating: 3 out of 5
following a purchase from 12/12/2022
Very nice product, fast delivery. Only downside: out of 4 pairs of socks purchased, 2 pairs were not the right size
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Nicolas Philip V.
Rating: 3 out of 5
following a purchase from 09/12/2022
too early!!!!!! let's wait for the 25th!!!
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Annick D.
Rating: 4 out of 5
following a purchase from 08/12/2022
Item conforms. Delivery a little slow
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Ferrary N.
Rating: 4 out of 5
following a purchase from 04/12/2022
Impec serious Attention nevertheless I had asked for a delivery at home and it arrived in.point relay...
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Response from BellePaga
Hello Nicolas,

Thank you for your feedback, we will do what is necessary to solve this problem. We apologize. However, we are no longer responsible when our delivery services take over the orders.
Thank you for taking the time to leave your review.

Have a nice day,
The BellePaga team.
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Bernard S.
Rating: 4 out of 5
following a purchase from 29/11/2022
Gift very much appreciated by its recipient. It would be desirable that the delivery notice be sent by the supplier when the recipient does not know the name of the delivery person.
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Schaeffer M.
Rating: 3 out of 5
following a purchase from 27/11/2022
The quality of the scarf and its size are great. However, the color is off-white. And on the internet, it appears to be pure white. Also, the little piece of iron, which shows that it belongs to the brand, fell off after the first day. Despite the quality of the fabric and its shipment, which is, it must be said, meticulously followed, the asking price is clearly not justified. Between 30/40 still passes, but not more than 65 in discount.
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Response from BellePaga
Hello Matthieu, thank you for your feedback! We will take your opinion into account.

Our Metal Tags have been improved on our new collection. They are added by hand on each of our products.

Thank you and have a nice day!

The BellePaga team.
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Nicolas H.
Rating: 4 out of 5
following a purchase from 22/11/2022
Neat package.
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Christian A.
Rating: 4 out of 5
following a purchase from 19/11/2022
Nice product, very warm and comfortable
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jean marc K.
Rating: 4 out of 5
following a purchase from 17/11/2022
correct, for all
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Juliette V.
Rating: 4 out of 5
following a purchase from 10/11/2022
Nice item, received one day later than expected, important tax not mentioned in the price displayed on the site
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Edith V.
Rating: 4 out of 5
following a purchase from 22/10/2022
The sweater is beautiful and meets my expectations
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