/10
★★★★★
based on 109 reviews published
★★★★★
based on 109 reviews published
Latest customer reviews
5
/5
★★★★★
Fast and efficient delivery. Be careful to properly protect the sensitive front wheel from being warped
Remi C.
purchased on 01/06/2025
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Answer from Bemoov Bikes
Hello Rémi,
Thank you very much for your 5/5 review! We are delighted to hear that the delivery was fast and efficient. Your feedback regarding the protection of the front wheel is valuable, and we will take it into account to improve our service.
We hope to see you again soon on Bemoov Bikes!
Best regards,
The Bemoov Bikes team
Thank you very much for your 5/5 review! We are delighted to hear that the delivery was fast and efficient. Your feedback regarding the protection of the front wheel is valuable, and we will take it into account to improve our service.
We hope to see you again soon on Bemoov Bikes!
Best regards,
The Bemoov Bikes team
5
/5
★★★★★
Quick response from customer service, perfect delivery, bike is top-notch.
Marcel P.
purchased on 22/05/2025
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Answer from Bemoov Bikes
Hello Marcel, a big thank you for your feedback! We wish your champion very nice adventures 🤩
5
/5
★★★★★
Superb shopping experience and our rider is delighted with the product.
Virginia H.
purchased on 19/05/2025
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Answer from Bemoov Bikes
Great! Thank you very much for the feedback 🤩
5
/5
★★★★★
I had already bought the 14-inch, lightweight, balanced geometry, a treat for my little one. The 16-inch is in the same vein. Quick question, how do you advise us to maintain the chain guard in the form of a belt mounted directly on the chain? I imagine the chain gets dirty anyway, do we need to remove everything to clean the chain properly? No documentation on the internet, any idea for a YouTube video for you?
Guillaume M.
purchased on 22/05/2025
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Answer from Bemoov Bikes
Hello Guillaume, a big thank you for your feedback! We are really happy to know that your rider is having fun with our different models 🤩
Regarding the chain guard, please note that it allows your Bemoov's chain to require very little maintenance. However, if you need to clean or lubricate it, you must first remove the rear plastic piece (located on the sprocket), then the front plastic piece (located on the chainring). To do this, you need to loosen the two bolts securing the rear wheel. By then pushing the rear tire slightly forward, you will reduce the tension on the chain, and the two plastic pieces can be pushed inward and removed more easily (Caution: these pieces can break under excessive force. Act delicately). After removing these intermediate pieces, you can easily access the chain and lubricate it if necessary.
In case of difficulty or complete removal of the chain guard, you should have it done by a mechanic in a specialized workshop, as special tools are required to remove the various clips. In this case, we recommend that you contact one of our distributors (see Dealer map on our site: https://www.bemoov-bikes.com/fr/nous-contacter#map).
We hope this explanation helps you. Feel free to email us for more information. Best regards, the Bemoov Team
Regarding the chain guard, please note that it allows your Bemoov's chain to require very little maintenance. However, if you need to clean or lubricate it, you must first remove the rear plastic piece (located on the sprocket), then the front plastic piece (located on the chainring). To do this, you need to loosen the two bolts securing the rear wheel. By then pushing the rear tire slightly forward, you will reduce the tension on the chain, and the two plastic pieces can be pushed inward and removed more easily (Caution: these pieces can break under excessive force. Act delicately). After removing these intermediate pieces, you can easily access the chain and lubricate it if necessary.
In case of difficulty or complete removal of the chain guard, you should have it done by a mechanic in a specialized workshop, as special tools are required to remove the various clips. In this case, we recommend that you contact one of our distributors (see Dealer map on our site: https://www.bemoov-bikes.com/fr/nous-contacter#map).
We hope this explanation helps you. Feel free to email us for more information. Best regards, the Bemoov Team
5
/5
★★★★★
Very satisfied with the bike, the service, and the delivery.
Marie-hélène R.
purchased on 23/05/2025
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Answer from Bemoov Bikes
Thank you Marie-Hélène for your feedback! We wish your child wonderful adventures with their Bemoov 🚴♀️
5
/5
★★★★★
Second beemov bikes at home Top of the top Geometry, weight and ergonomics adapted to well-thought-out bikes for children
Remi G.
purchased on 22/05/2025
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Answer from Bemoov Bikes
Hello Rémi, a big thank you for your feedback! We place great importance on adapting our bikes to children and it is a wonderful reward to read that our work is appreciated 🤩
5
/5
★★★★★
Fast and convenient
Peer-hendrik L.
purchased on 19/05/2025
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5
/5
★★★★★
Very nice staff, order was perfect and the bike is great!
Mélanie D.
purchased on 06/05/2025
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Answer from Bemoov Bikes
Hello Mélanie, a big thank you for your rating and your comment. We place great importance not only on the quality of our bikes but also on customer service, and your evaluation strengthens our motivation 🤩
5
/5
★★★★★
Great purchase...
David F.
purchased on 13/05/2025
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Answer from Bemoov Bikes
Thank you David for your comment. It rewards our work.
We wish your pilot very beautiful adventures 🏍️♀️
We wish your pilot very beautiful adventures 🏍️♀️
5
/5
★★★★★
Fast delivery Super product
Mikael L.
purchased on 08/05/2025
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Answer from Bemoov Bikes
Hello Mikael,
Thank you very much for your positive review and your 5/5 rating! We are delighted to hear that you appreciated the speed of our delivery and the quality of our products. Your satisfaction is our priority.
See you soon on Bemoov Bikes!
Best regards,
The Bemoov Bikes team
Thank you very much for your positive review and your 5/5 rating! We are delighted to hear that you appreciated the speed of our delivery and the quality of our products. Your satisfaction is our priority.
See you soon on Bemoov Bikes!
Best regards,
The Bemoov Bikes team
5
/5
★★★★★
Great
Marie-françoise G.
purchased on 18/04/2025
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Answer from Bemoov Bikes
Dear Marie-Françoise,
Thank you very much for your feedback! We are delighted that you had a positive experience with Bemoov Bikes. Your satisfaction is our priority.
See you soon,
The Bemoov Bikes team
Thank you very much for your feedback! We are delighted that you had a positive experience with Bemoov Bikes. Your satisfaction is our priority.
See you soon,
The Bemoov Bikes team
3
/5
★★★☆☆
1/ Quality of the bike: nothing to say so far. 2/ Delay in the arrival of the order. 3/ Bike not equipped upon delivery, while your site does not mention that accessories are to be assembled by the buyer. 4/ The fixing screws for the luggage rack were missing and were delivered (very kindly by France) afterwards.
Luc D.
purchased on 04/04/2025
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Answer from Bemoov Bikes
Hello Luc,
Thank you for your feedback on the quality of our bikes. Deliveries are carried out by external companies, as is the case for all our distance selling colleagues, we do everything to minimize delays but it still happens sometimes unfortunately. The mudguards and luggage racks are clearly indicated as "accessories" on the site, we thought this made it clear that they needed to be assembled, but following your comment we will clarify this point further. We wish your young cyclist a good ride!
Thank you for your feedback on the quality of our bikes. Deliveries are carried out by external companies, as is the case for all our distance selling colleagues, we do everything to minimize delays but it still happens sometimes unfortunately. The mudguards and luggage racks are clearly indicated as "accessories" on the site, we thought this made it clear that they needed to be assembled, but following your comment we will clarify this point further. We wish your young cyclist a good ride!
5
/5
★★★★★
Everything went well!
Leila L.
purchased on 15/04/2025
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Answer from Bemoov Bikes
Dear Leila,
We sincerely thank you for your positive feedback and are delighted to hear that your experience with Bemoov Bikes went well. Your satisfaction is our priority, and we hope to welcome you again very soon.
We sincerely thank you for your positive feedback and are delighted to hear that your experience with Bemoov Bikes went well. Your satisfaction is our priority, and we hope to welcome you again very soon.
5
/5
★★★★★
Great!
Rémi D.
purchased on 24/03/2025
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Answer from Bemoov Bikes
Hello Rémi,
We sincerely thank you for your flattering review regarding Bemoov Bikes. Your satisfaction is our priority, and we are delighted that our service met your expectations. See you very soon on our site!
We sincerely thank you for your flattering review regarding Bemoov Bikes. Your satisfaction is our priority, and we are delighted that our service met your expectations. See you very soon on our site!
5
/5
★★★★★
Great delivery timing and perfect lightweight bike for my son's beginnings
Lauranne G.
purchased on 18/04/2025
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Answer from Bemoov Bikes
Dear Lauranne,
We sincerely thank you for your kind review and are delighted to hear that your experience with Bemoov Bikes has been positive. We take pride in ensuring fast delivery and providing bikes suitable for beginners. We hope your son enjoys riding a lot! Please feel free to reach out to us if you need any advice or assistance.
Best regards,
The Bemoov Bikes Team
We sincerely thank you for your kind review and are delighted to hear that your experience with Bemoov Bikes has been positive. We take pride in ensuring fast delivery and providing bikes suitable for beginners. We hope your son enjoys riding a lot! Please feel free to reach out to us if you need any advice or assistance.
Best regards,
The Bemoov Bikes Team
5
/5
★★★★★
Amazing quality bike, great components and definitely a bike that is a jumping off point to proper modern gravel/road bikes with disc brakes
Alejandro A.
purchased on 04/04/2025
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5
/5
★★★★★
This is already our 3rd bemoov bike and we are still thrilled 🤩
Virginie G.
purchased on 14/04/2025
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Answer from Bemoov Bikes
Dear Virginie,
5
/5
★★★★★
Everything has been handled and done correctly...
Chris C.
purchased on 14/04/2025
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3
/5
★★★☆☆
Got a wobbly rear wheel and has to exchange that. Not a very smooth experience with different logistic company’s etc.
Christofer S.
purchased on 13/03/2025
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Answer from Bemoov Bikes
Hello Christopher,
We are sorry to hear that one of the wheels of your bike was damaged during transport. Unfortunately, despite our precautions, protections, and the image on the box, we are not immune to such incidents. We can, of course, send you a new wheel at our expense or cover the replacement cost if you have already replaced it. Additionally, as compensation for the inconvenience, we are offering you a helmet and a sheet of stickers to ensure the safety and fun of your rider. They can choose the size and color of the helmet, as well as the sticker sheet they want, from our website: https://www.bemoov-bikes.com/en/ and send us an email with their choices to [email protected].
Best regards,
France for the Bemoov team
We are sorry to hear that one of the wheels of your bike was damaged during transport. Unfortunately, despite our precautions, protections, and the image on the box, we are not immune to such incidents. We can, of course, send you a new wheel at our expense or cover the replacement cost if you have already replaced it. Additionally, as compensation for the inconvenience, we are offering you a helmet and a sheet of stickers to ensure the safety and fun of your rider. They can choose the size and color of the helmet, as well as the sticker sheet they want, from our website: https://www.bemoov-bikes.com/en/ and send us an email with their choices to [email protected].
Best regards,
France for the Bemoov team
5
/5
★★★★★
Perfect, order complete and ultra protected. I highly recommend.
Thomas D.
purchased on 02/04/2025
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Answer from Bemoov Bikes
Thank you Thomas, we pay a lot of attention to the preparation and follow-up of orders. Your feedback will please the team 🤩
5
/5
★★★★★
Very good order tracking
Sylvain P.
purchased on 03/04/2025
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Answer from Bemoov Bikes
Thank you Sylvain for your feedback
5
/5
★★★★★
AWESOME!
Cloé L.
purchased on 10/04/2025
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Answer from Bemoov Bikes
Thank you for your feedback! We wish your pilot and their new ride very nice adventures 🤩
5
/5
★★★★★
Great customer service (very responsive in case of issues), fast delivery, great products! I recommend
Aurore H.
purchased on 09/03/2025
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Answer from Bemoov Bikes
Hello Aurore, a big thank you for your valuable feedback. We wish your pilot a lot of fun with his "fiery" mount 🔥 😉
5
/5
★★★★★
Very good service bike delivered on time and nicely protected
Sven A.
purchased on 01/03/2025
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Answer from Bemoov Bikes
Best,
Thank you very much for your feedback. We value our service and your appreciation means a lot to us. We hope you enjoy your new bike.
Kind regards,
Bemoov team
Thank you very much for your feedback. We value our service and your appreciation means a lot to us. We hope you enjoy your new bike.
Kind regards,
Bemoov team
5
/5
★★★★★
Order conformed and shipped very quickly
Catherine M.
purchased on 01/12/2024
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Answer from Bemoov Bikes
Hello Catherine,
5
/5
★★★★★
Beautiful bike. One part was delivered incorrectly, but was quickly re-sent after contacting customer service.
Nienke V.
purchased on 03/01/2025
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Answer from Bemoov Bikes
Thank you Nienke for your response and your patience. We wish your champion lots of fun!
5
/5
★★★★★
Very good
Gilles C.
purchased on 08/01/2025
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Answer from Bemoov Bikes
Hello Gilles,
5
/5
★★★★★
Order and delivery were perfect
Marie-hélène R.
purchased on 27/12/2024
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Answer from Bemoov Bikes
Thank you for your feedback
5
/5
★★★★★
Package received promptly and perfectly packaged! Thank you
Héléna D.
purchased on 22/12/2024
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Answer from Bemoov Bikes
Thank you for your feedback, our team takes special care of it. We will pass on your comments to them.
5
/5
★★★★★
Superb quality product that made my little girl crazy with joy.
Eric L.
purchased on 16/12/2024
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Answer from Bemoov Bikes
We sincerely thank you for your kind review, Eric. We are delighted to hear that our product has brought so much joy to your little girl. Your satisfaction is our priority, and we hope to see you again soon at Bemoov Bikes.