Customers consistently highlight fast delivery and easy, smooth ordering, with bikes arriving well packaged and ready for quick assembly. They praise the bikes’ quality, suitable geometry for children, lightweight handling, and responsive braking, noting that the products feel sturdy and agile for young riders. The customer service is described as excellent and attentive, with fast, friendly responses and helpful guidance that enhances the buying experience. Overall, the experiences reflect reliable delivery, high-quality products, and strong support from the team.
We sincerely thank you for your positive review and your rating of 5/5. We are delighted to hear that you were satisfied with your experience with Bemoov Bikes. Please feel free to reach out to us for any questions or future needs.
Best regards,
The Bemoov Bikes team
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Wim G.
Rating: 5 out of 5
following a purchase from 27/09/2025
Great Nike, kid's flying now
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Response from Bemoov Bikes
Dear Wim,
Thank you so much for your fantastic review! We're thrilled to hear that your kid is flying with the new bike. We appreciate your support and look forward to serving you again!
Best regards,
The Bemoov Bikes Team
C
Christophe S.
Rating: 5 out of 5
following a purchase from 06/09/2025
Superb bike, delivered quickly and very responsive customer service!
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Response from Bemoov Bikes
Thank you very much Christophe for your comment!
K
Kornel K.
Rating: 5 out of 5
following a purchase from 19/09/2025
Great bikes. Really lightweight, which matters a lot for the comfort of cycling for kids.
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Response from Bemoov Bikes
Thank you for your friendly message. The lightweight of our bikes is very important for us. Therefore, we are very happy to hear that your child enjoys riding his bike.
D
Didier H.
Rating: 5 out of 5
following a purchase from 19/09/2025
Very well advised by a collaborator from your company. Fast home delivery. Completely satisfied with the product. To be recommended.
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Response from Bemoov Bikes
We are delighted to hear that you appreciate our product. Thank you for your feedback.
B
Benjamin G.
Rating: 5 out of 5
following a purchase from 08/09/2025
At the top and a useful platform that will solve chain jumps
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Response from Bemoov Bikes
Hello Benjamin,
Thank you very much for your positive feedback and for the 5-star rating! We are delighted to hear that the "narrow wide" plate meets your expectations and effectively resolves chain skipping issues. Your satisfaction is our priority, and your comments motivate us to continue improving our products.
See you soon on Bemoov Bikes!
Best regards,
The Bemoov Bikes team
D
David G.
Rating: 5 out of 5
following a purchase from 28/08/2025
Simple assembly made even easier thanks to the video available via the QR code. Well-protected frame. Bike inaugurated this morning, Gustin quickly found his bearings, thank you.
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Response from Bemoov Bikes
Hello David,
A thousand thanks for your flattering review! We are delighted to hear that the assembly of your bike was simple and that Gustin quickly acclimated to his new companion. We hope you enjoy your bike rides with him. See you very soon at Bemoov Bikes!
B
Bjoern K.
Rating: 5 out of 5
following a purchase from 06/08/2025
Very nice bike. This said, I find it slightly overpriced.
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Response from Bemoov Bikes
Dear Bjoern,
Thank you for your thoughtful feedback and your 5-star rating! We're glad to hear you enjoy the bike. We appreciate your perspective on pricing and are always working to provide the best value.
While our bikes may be priced above entry-level models, they’re built to maintain a strong resale value, so they’re also more economical to own
Warm regards,
The Bemoov Bikes Team
Best regards,
The Bemoov Bikes Team
A
Andreea P.
Rating: 5 out of 5
following a purchase from 25/07/2025
Excellent service and very good bike!
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Response from Bemoov Bikes
Hello Andrea,
A big thank you for your feedback, we are happy that you like our bike. We wish many beautiful adventures to your rider 🤵
N
Nicolas B.
Rating: 5 out of 5
following a purchase from 27/07/2025
Fast delivery! Good quality tray, should be assembled originally.
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Response from Bemoov Bikes
Thank you for your feedback Nicolas, we will indeed integrate this platform into future productions. Safe roads and paths to your driver!
M
Marco K.
Rating: 4 out of 5
following a purchase from 26/07/2025
Order process was ok.
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Response from Bemoov Bikes
Thank you for your feedback, Marco. We're glad to hear that you found the order process satisfactory. We continually strive to enhance our services, so please feel free to share any specific suggestions you may have for improvement.
M
Marine C.
Rating: 5 out of 5
following a purchase from 24/07/2025
Tiptop
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Response from Bemoov Bikes
Dear Marine,
Thank you very much for your 5/5 rating. We are delighted that you enjoyed your experience with Bemoov Bikes, and we wish your little rider a good journey!
Best regards,
The Bemoov Bikes team
F
Françoise L.
Rating: 5 out of 5
following a purchase from 06/07/2025
Top bike - with one pedal stroke it's gone
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Response from Bemoov Bikes
Thank you for your feedback. We are happy that your bike pleases your champion
B
Benjamin L.
Rating: 5 out of 5
following a purchase from 23/06/2025
Great!
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Response from Bemoov Bikes
Hello Benjamin, thank you very much for your appreciation! It's a great reward for our teams.
T
Thomas C.
Rating: 5 out of 5
following a purchase from 14/06/2025
Fast shipping, bike-compatible stand
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Response from Bemoov Bikes
Thank you for your review!
R
Remi C.
Rating: 5 out of 5
following a purchase from 01/06/2025
Fast and efficient delivery. Be careful to properly protect the sensitive front wheel from being warped
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Response from Bemoov Bikes
Hello Rémi,
Thank you very much for your 5/5 review! We are delighted to hear that the delivery was fast and efficient. Your feedback regarding the protection of the front wheel is valuable, and we will take it into account to improve our service.
We hope to see you again soon on Bemoov Bikes!
Best regards,
The Bemoov Bikes team
M
Marcel P.
Rating: 5 out of 5
following a purchase from 22/05/2025
Quick response from customer service, perfect delivery, bike is top-notch.
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Response from Bemoov Bikes
Hello Marcel, a big thank you for your feedback! We wish your champion very nice adventures 🤩
V
Virginia H.
Rating: 5 out of 5
following a purchase from 19/05/2025
Superb shopping experience and our rider is delighted with the product.
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Response from Bemoov Bikes
Great! Thank you very much for the feedback 🤩
G
Guillaume M.
Rating: 5 out of 5
following a purchase from 22/05/2025
I had already bought the 14-inch, lightweight, balanced geometry, a treat for my little one. The 16-inch is in the same vein. Quick question, how do you advise us to maintain the chain guard in the form of a belt mounted directly on the chain? I imagine the chain gets dirty anyway, do we need to remove everything to clean the chain properly? No documentation on the internet, any idea for a YouTube video for you?
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Response from Bemoov Bikes
Hello Guillaume, a big thank you for your feedback! We are really happy to know that your rider is having fun with our different models 🤩
Regarding the chain guard, please note that it allows your Bemoov's chain to require very little maintenance. However, if you need to clean or lubricate it, you must first remove the rear plastic piece (located on the sprocket), then the front plastic piece (located on the chainring). To do this, you need to loosen the two bolts securing the rear wheel. By then pushing the rear tire slightly forward, you will reduce the tension on the chain, and the two plastic pieces can be pushed inward and removed more easily (Caution: these pieces can break under excessive force. Act delicately). After removing these intermediate pieces, you can easily access the chain and lubricate it if necessary.
In case of difficulty or complete removal of the chain guard, you should have it done by a mechanic in a specialized workshop, as special tools are required to remove the various clips. In this case, we recommend that you contact one of our distributors (see Dealer map on our site: https://www.bemoov-bikes.com/fr/nous-contacter#map).
We hope this explanation helps you. Feel free to email us for more information. Best regards, the Bemoov Team
M
Marie-Hélène R.
Rating: 5 out of 5
following a purchase from 23/05/2025
Very satisfied with the bike, the service, and the delivery.
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Response from Bemoov Bikes
Thank you Marie-Hélène for your feedback! We wish your child wonderful adventures with their Bemoov 🚴♀️
R
Remi G.
Rating: 5 out of 5
following a purchase from 22/05/2025
Second beemov bikes at home Top of the top Geometry, weight and ergonomics adapted to well-thought-out bikes for children
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Response from Bemoov Bikes
Hello Rémi, a big thank you for your feedback! We place great importance on adapting our bikes to children and it is a wonderful reward to read that our work is appreciated 🤩
P
Peer-Hendrik L.
Rating: 5 out of 5
following a purchase from 19/05/2025
Fast and convenient
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Response from Bemoov Bikes
Dear Peer-Hendrik,
Thank you very much for your positive feedback on Bemoov Bikes! We are thrilled to hear that you found our service fast and convenient. Your satisfaction is our priority, and we look forward to serving you again in the future.
Best regards,
The Bemoov Bikes Team
M
Mélanie D.
Rating: 5 out of 5
following a purchase from 06/05/2025
Very nice staff, order was perfect and the bike is great!
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Response from Bemoov Bikes
Hello Mélanie, a big thank you for your rating and your comment. We place great importance not only on the quality of our bikes but also on customer service, and your evaluation strengthens our motivation 🤩
D
David F.
Rating: 5 out of 5
following a purchase from 13/05/2025
Great purchase...
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Response from Bemoov Bikes
Thank you David for your comment. It rewards our work.
We wish your pilot very beautiful adventures 🏍️♀️
M
Mikael L.
Rating: 5 out of 5
following a purchase from 08/05/2025
Fast delivery Super product
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Response from Bemoov Bikes
Hello Mikael,
Thank you very much for your positive review and your 5/5 rating! We are delighted to hear that you appreciated the speed of our delivery and the quality of our products. Your satisfaction is our priority.
See you soon on Bemoov Bikes!
Best regards,
The Bemoov Bikes team
M
Marie-Françoise G.
Rating: 5 out of 5
following a purchase from 18/04/2025
Great
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Response from Bemoov Bikes
Dear Marie-Françoise,
Thank you very much for your feedback! We are delighted that you had a positive experience with Bemoov Bikes. Your satisfaction is our priority.
See you soon,
The Bemoov Bikes team
L
Luc D.
Rating: 3 out of 5
following a purchase from 04/04/2025
1/ Quality of the bike: nothing to say so far. 2/ Delay in the arrival of the order. 3/ Bike not equipped upon delivery, while your site does not mention that accessories are to be assembled by the buyer. 4/ The fixing screws for the luggage rack were missing and were delivered (very kindly by France) afterwards.
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Response from Bemoov Bikes
Hello Luc,
Thank you for your feedback on the quality of our bikes. Deliveries are carried out by external companies, as is the case for all our distance selling colleagues, we do everything to minimize delays but it still happens sometimes unfortunately. The mudguards and luggage racks are clearly indicated as "accessories" on the site, we thought this made it clear that they needed to be assembled, but following your comment we will clarify this point further. We wish your young cyclist a good ride!
L
Leila L.
Rating: 5 out of 5
following a purchase from 15/04/2025
Everything went well!
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Response from Bemoov Bikes
Dear Leila,
We sincerely thank you for your positive feedback and are delighted to hear that your experience with Bemoov Bikes went well. Your satisfaction is our priority, and we hope to welcome you again very soon.
R
Rémi D.
Rating: 5 out of 5
following a purchase from 24/03/2025
Great!
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Response from Bemoov Bikes
Hello Rémi,
We sincerely thank you for your flattering review regarding Bemoov Bikes. Your satisfaction is our priority, and we are delighted that our service met your expectations. See you very soon on our site!
L
Lauranne G.
Rating: 5 out of 5
following a purchase from 18/04/2025
Great delivery timing and perfect lightweight bike for my son's beginnings
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Response from Bemoov Bikes
Dear Lauranne,
We sincerely thank you for your kind review and are delighted to hear that your experience with Bemoov Bikes has been positive. We take pride in ensuring fast delivery and providing bikes suitable for beginners. We hope your son enjoys riding a lot! Please feel free to reach out to us if you need any advice or assistance.
Best regards,
The Bemoov Bikes Team
A
Alejandro A.
Rating: 5 out of 5
following a purchase from 04/04/2025
Amazing quality bike, great components and definitely a bike that is a jumping off point to proper modern gravel/road bikes with disc brakes
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Response from Bemoov Bikes
Dear Alejandro,
Thank you for your wonderful review! We are thrilled to hear that you are impressed with the quality and components of our bikes. Your feedback inspires us to continue delivering top-notch products that enhance your cycling experience. We wish your young champion many enjoyable rides on this new bike!
Best regards,
The Bemoov Bikes Team
V
Virginie G.
Rating: 5 out of 5
following a purchase from 14/04/2025
This is already our 3rd bemoov bike and we are still thrilled 🤩
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Response from Bemoov Bikes
Dear Virginie,
C
Chris C.
Rating: 5 out of 5
following a purchase from 14/04/2025
Everything has been handled and done correctly...
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Response from Bemoov Bikes
Dear Chris,
Thank you very much for your positive review! We are glad to hear that everything has been handled to your satisfaction and that you are pleased. We hope to welcome you again in the future at Bemoov Bikes.
Best regards,
The Bemoov Bikes team
C
Christofer S.
Rating: 3 out of 5
following a purchase from 13/03/2025
Got a wobbly rear wheel and has to exchange that. Not a very smooth experience with different logistic company’s etc.
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Response from Bemoov Bikes
Hello Christopher,
We are sorry to hear that one of the wheels of your bike was damaged during transport. Unfortunately, despite our precautions, protections, and the image on the box, we are not immune to such incidents. We can, of course, send you a new wheel at our expense or cover the replacement cost if you have already replaced it. Additionally, as compensation for the inconvenience, we are offering you a helmet and a sheet of stickers to ensure the safety and fun of your rider. They can choose the size and color of the helmet, as well as the sticker sheet they want, from our website: https://www.bemoov-bikes.com/en/ and send us an email with their choices to [email protected].
Best regards,
France for the Bemoov team
T
Thomas D.
Rating: 5 out of 5
following a purchase from 02/04/2025
Perfect, order complete and ultra protected. I highly recommend.
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Response from Bemoov Bikes
Thank you Thomas, we pay a lot of attention to the preparation and follow-up of orders. Your feedback will please the team 🤩
S
Sylvain P.
Rating: 5 out of 5
following a purchase from 03/04/2025
Very good order tracking
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Response from Bemoov Bikes
Thank you Sylvain for your feedback
C
Cloé L.
Rating: 5 out of 5
following a purchase from 10/04/2025
AWESOME!
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Response from Bemoov Bikes
Thank you for your feedback! We wish your pilot and their new ride very nice adventures 🤩
A
Aurore H.
Rating: 5 out of 5
following a purchase from 09/03/2025
Great customer service (very responsive in case of issues), fast delivery, great products! I recommend
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Response from Bemoov Bikes
Hello Aurore, a big thank you for your valuable feedback. We wish your pilot a lot of fun with his "fiery" mount 🔥 😉
S
Sven A.
Rating: 5 out of 5
following a purchase from 01/03/2025
Very good service bike delivered on time and nicely protected
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Response from Bemoov Bikes
Best,
Thank you very much for your feedback. We value our service and your appreciation means a lot to us. We hope you enjoy your new bike.
Kind regards,
Bemoov team
C
Catherine M.
Rating: 5 out of 5
following a purchase from 01/12/2024
Order conformed and shipped very quickly
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Response from Bemoov Bikes
Hello Catherine,
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