Bewak consistently delivers quick and reliable service, with many reviewers highlighting fast shipping, on-time delivery, and well-organized order processing that keeps customers informed and satisfied. The product experience is described as matching descriptions and expectations, often arriving in careful packaging and in good condition, with several notes praising the quality and suitability of items like tents and bike bags. Customer support is repeatedly commended for responsiveness, with several reviewers mentioning helpful phone and email assistance and proactive follow-up to ensure compatibility and satisfaction. The store is portrayed as offering competitive pricing, broad selection, and trustworthy service, earning repeat customers and strong recommendations.
Despite the unforeseen events, everything went well and the products are satisfactory
We'll see after use
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Response from Bewak
Hello Marianne, Thank you so much for your positive feedback! We are delighted to learn that, despite the unforeseen events, you are satisfied with our products. Your satisfaction is our priority, and we look forward to hearing your opinion after use. Please feel free to reach out to us if you have any questions. The Bewak Team
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Pierrick M.
Rating: 5 out of 5
following a purchase from 28/04/2025
Fast delivery, very pleasant and professional delivery person
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Response from Bewak
Hello Pierrick, Thank you very much for your message! We are happy that the delivery went smoothly. See you soon on Bewak! The Bewak Team
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Nicolas A.
Rating: 5 out of 5
following a purchase from 27/04/2025
Fast and compliant delivery
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Response from Bewak
Hello Nicolas, We warmly thank you for your positive feedback! It is a pleasure to know that you appreciated our fast and compliant delivery. Your satisfaction is our priority, and your opinion encourages us to continue providing quality service. See you very soon on Bewak for your next outdoor adventures! The Bewak Team
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Didier V.
Rating: 5 out of 5
following a purchase from 25/04/2025
The site is very good, easy to use, and the shipping is super fast. I definitely recommend...
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Response from Bewak
Hello Didier, Thank you for your feedback! We are happy that you found our site easy to use and that the delivery was fast. See you very soon on Bewak! The Bewak Team
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Jerome L.
Rating: 5 out of 5
following a purchase from 22/04/2025
Great choice of quality products, fast and compliant delivery, thank you be-wak!
I recommend
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Response from Bewak
Hello Jérôme, Thank you very much for your positive review! We are delighted that the variety and quality of our products as well as the speed of delivery satisfied you. See you soon on Bewak! The Bewak Team
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Blandine L.
Rating: 5 out of 5
following a purchase from 18/04/2025
I am returning an item because it is not suitable, so I will give my opinion after being refunded
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Response from Bewak
Hello Blandine, We have received the return of the Packing Cube and processed the refund on 30/04. I remain at your disposal. Have a nice day. Julia from Customer Service
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Patrick G.
Rating: 5 out of 5
following a purchase from 12/04/2025
fast delivery
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Response from Bewak
Hello Patrick, Thank you very much for your positive feedback regarding our delivery service! We are delighted to hear that you appreciated its speed. At be-wak.fr, we strive to provide quality service and your comments are a great source of motivation for our team. Please feel free to reach out to us for your future outdoor equipment needs. See you soon on Bewak! The Bewak Team
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Regis D.
Rating: 4 out of 5
following a purchase from 15/04/2025
Package shipped quickly and in accordance with the order
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Response from Bewak
Hello Régis, We are delighted to have satisfied you with the shipping time of your order and that the product meets your expectations. Your satisfaction is our priority! See you very soon on Bewak for your next outdoor adventures! The Bewak Team
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Thierry G.
Rating: 2 out of 5
following a purchase from 29/03/2025
Announced on the site that delivery is 24 to 48 hours, in reality 17 days, and I only received feedback after calling after 8 days without news.
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Response from Bewak
Hello Thierry, I am sorry for the inconvenience regarding the delivery of your order. I understand your frustration with the longer delay than you expected. To clarify, when a product is indicated as being restocked on our site, it means that it is not immediately available in stock. This was the case with the folding bucket. The announced delivery time of 24 to 48 hours applies from the moment the product is shipped from our warehouse. In your case, the shipping delay was due to the time needed for the product to be restocked. We strive to provide accurate information on product availability, shipping times, and delivery times. However, delays can occur, especially in the case of restocking. We thank you for your understanding and remain at your disposal for any further questions or assistance. I wish you a nice day. Best regards, Julia - Customer Service Manager
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Sylvain R.
Rating: 5 out of 5
following a purchase from 01/04/2025
Very professional, attentive, and very quick. I recommend
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Response from Bewak
Hello Sylvain, We sincerely thank you for your flattering feedback! We are delighted to hear that you found our team professional, attentive, and quick. Your satisfaction is our priority, and your recommendation encourages us to continue in this direction. Thank you again for your trust! See you very soon The Bewak Team
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Michel P.
Rating: 5 out of 5
following a purchase from 16/04/2025
thank you to the bewak team I received my bike bags quickly and they suit me perfectly.
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Response from Bewak
Hello Michel, We are delighted that you like your bike bags and that the delivery was quick. Your satisfaction is our priority! See you very soon for your next outdoor adventures! The Bewak Team -
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Stephanie C.
Rating: 1 out of 5
following a purchase from 25/02/2025
I was unable to pick up my order and have never been refunded
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Response from Bewak
Hello Stéphanie, I am sincerely sorry to learn that you were unable to pick up your order at the relay point. The package must have been returned to us, I will go to the logistics service tomorrow morning to retrieve it and will contact you to keep you informed. Once your package is found or traced with the carrier, we will obviously proceed with the refund of your order. I apologize for this incident of which I was not aware. Thank you for your understanding. Best regards, Julia, Customer Service Manager
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Béa C.
Rating: 5 out of 5
following a purchase from 14/04/2025
Speed, good packaging, order compliant, the best price found.
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Stanislas L.
Rating: 5 out of 5
following a purchase from 08/04/2025
Fast delivery and compliant product. Impeccable
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Response from Bewak
Hello Stanislas, Thank you for your positive feedback! We are happy that the fast delivery and the compliance of the product satisfied you. See you very soon on Bewak! The Bewak Team
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Denys Q.
Rating: 5 out of 5
following a purchase from 06/04/2025
Choice, speed of ordering and delivery. Quality items.
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Response from Bewak
Hello Denys, Thank you for your positive feedback! We are delighted that our wide range of products, the speed of ordering and delivery, as well as the quality of our items met your expectations. See you very soon on Bewak for your next outdoor adventures! The Bewak Team
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Marc T.
Rating: 4 out of 5
following a purchase from 08/04/2025
Fast delivery
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Response from Bewak
Hello Marc, Thank you for your feedback! We are delighted that the delivery was fast. See you soon on Bewak! The Bewak Team
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Marie-Colette R.
Rating: 5 out of 5
following a purchase from 01/04/2025
I have nothing to add. Everything is perfect. Thank you.
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Response from Bewak
Hello Marie-Colette, Thank you for your perfect feedback! Your satisfaction is our greatest reward. See you soon on Bewak! The Bewak Team
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Fabien P.
Rating: 5 out of 5
following a purchase from 06/04/2025
Very competitive prices, free shipping, and ultra-fast delivery. What more could you ask for?
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Response from Bewak
Hello Fabien, Thank you for your enthusiasm! We are happy that our prices, free shipping, and fast delivery satisfied you. See you very soon on Bewak! The Bewak Team
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Virginie M.
Rating: 5 out of 5
following a purchase from 29/03/2025
Quality bags, waterproof and sturdy. The sunflower yellow color is very pretty. Fast delivery.
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Response from Bewak
Hello Virginie, Thank you for your detailed feedback! We are delighted that you like the bags both for their quality and aesthetics. Safe travels and see you soon on Bewak! The Bewak Team
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Yasin S.
Rating: 5 out of 5
following a purchase from 30/03/2025
Super fast and efficient. Well done, I recommend.
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Response from Bewak
Hello Yasin, A big thank you for your recommendation! We are happy that our fast and efficient service met your expectations. See you very soon on Bewak! The Bewak Team
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Rohan M.
Rating: 5 out of 5
following a purchase from 21/03/2025
Good site, good price, fast delivery
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Response from Bewak
Hello Rohan, Thank you for your positive feedback! We are delighted that our site, our prices, and the speed of delivery satisfied you. See you soon on Bewak! The Bewak Team
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Illya K.
Rating: 5 out of 5
following a purchase from 21/03/2025
As usual, fast and efficient order processing and delivery.
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Response from Bewak
Hello, Thank you for your loyalty and positive feedback! We are happy that our service continues to satisfy you. See you soon on Bewak! The Bewak Team
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Victor P.
Rating: 5 out of 5
following a purchase from 21/03/2025
Serious and professional.
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Response from Bewak
Hello Victor, Thank you for your positive feedback! We are delighted that our seriousness and professionalism met your expectations. See you very soon on Bewak! The Bewak Team
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Pascale M.
Rating: 4 out of 5
following a purchase from 23/03/2025
Very satisfied with the quality of the product and the delivery. How do you explain the difference in price of a few euros and the actual rate between the ad and the order?
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Response from Bewak
Hello Pascale, Thank you for your positive feedback on the quality of our products and our delivery. Can you please tell us at which stages you noticed the price difference? We will try to understand what happened. At your service, The Bewak Team
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Isabelle C.
Rating: 5 out of 5
following a purchase from 13/03/2025
Reasonable price and fast delivery
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Response from Bewak
Hello Isabelle, Thank you for your positive feedback! We strive to offer competitive prices and a fast delivery service to satisfy our customers. See you soon on Bewak! The Bewak Team
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Sebastien J.
Rating: 5 out of 5
following a purchase from 27/02/2025
Very responsive
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Response from Bewak
Hello Sébastien, Thank you for your positive feedback! We are happy that our responsiveness met your expectations. See you soon on Bewak! The Bewak Team
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Paulo D.
Rating: 5 out of 5
following a purchase from 17/03/2025
Super fast and very competitive prices, I recommend 100%! Thank you
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Response from Bewak
Hello Paulo, Thank you very much for your enthusiasm and recommendation! We are delighted that our prices and speed satisfy you. See you very soon on Bewak! The Bewak Team
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Ghislain S.
Rating: 4 out of 5
following a purchase from 08/03/2025
The box was just in a bag, so it arrived half crushed... fortunately the item is flexible, that's why 4 stars, otherwise perfect, received quickly and at a good price.
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Response from Bewak
Hello Ghislain, Thank you for your detailed feedback. We are sorry for the condition of the package upon delivery and will take your comment into account to improve our packaging. Happy that your Vaude Karakorum bags suit you despite everything. See you soon on Bewak! The Bewak Team
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Rubén Darío M.
Rating: 5 out of 5
following a purchase from 09/03/2025
Nice brand, thank you
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Response from Bewak
Hello Rubén, A big thank you for your compliment! We are delighted that you like our brand. See you very soon on Bewak! The Bewak Team
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Jacky L.
Rating: 5 out of 5
following a purchase from 04/03/2025
Arrived quickly and well packaged
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Response from Bewak
Hello Jacky, Thank you for your feedback! We are happy that your order arrived quickly and in perfect condition. See you soon on Bewak! The Bewak Team
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Catherine S.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very good
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Response from Bewak
Hello Catherine, Thank you for your positive feedback! We are delighted that your experience with Bewak was satisfactory. See you very soon for your next outdoor adventures! The Bewak Team
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Didier D.
Rating: 5 out of 5
following a purchase from 03/03/2025
Super professional phone contact, attentive. Fast delivery
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Response from Bewak
Hello Didier, A big thank you for your positive feedback! We are delighted that our customer service met your expectations and that the delivery was fast. See you very soon on Bewak for your next outdoor adventures! The Bewak Team
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Jean-Michel F.
Rating: 5 out of 5
following a purchase from 06/02/2025
Very good, nothing to complain about
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Response from Bewak
Hello Jean-Michel, Thank you for your positive feedback! We are delighted that your experience with Bewak was satisfactory. See you very soon for your next outdoor adventures! The Bewak Team
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Charles-Henri M.
Rating: 5 out of 5
following a purchase from 05/03/2025
Very professional, very good advice beforehand but tent not yet tried
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Response from Bewak
Hello Charles-Henri, Thank you for your positive feedback on our advice and customer service. We hope that your new MSR tent will fully meet your expectations during your next adventures. Please feel free to share your impressions after use! See you very soon on Bewak! The Bewak Team
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Thierry M.
Rating: 5 out of 5
following a purchase from 29/11/2024
Fast delivery, compliant materials, thank you again!
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Response from Bewak
Hello Thierry, Thank you for your positive feedback! We are delighted that everything went well. See you soon on Bewak! The Bewak Team
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Clement P.
Rating: 5 out of 5
following a purchase from 21/02/2025
The site feels a bit homemade but works well. The different payment method was actually not bad.
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Response from Bewak
Hello Clément, Thank you for your feedback! We are delighted that your experience on our site was positive. We are continuously working to improve while offering convenient payment solutions. See you soon on Bewak! The Bewak Team
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Maxime M.
Rating: 5 out of 5
following a purchase from 16/02/2025
Clean and careful shipping, quality products. However, GLS saying that the package is at the pickup point when it is not yet the case is annoying.
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Response from Bewak
Hello Maxime, Thank you for your positive feedback on our products and shipping! We apologize for the inconvenience related to the carrier and take your comment into account to improve this point. See you soon on Bewak! The Bewak Team
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Ludivine P.
Rating: 5 out of 5
following a purchase from 26/02/2025
Item conforms to the order. Received in 5 days.
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Response from Bewak
Hello Ludivine, Thank you for your feedback! We are delighted that your item meets your expectations. See you soon on Bewak! The Bewak Team
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Marie Therese Q.
Rating: 5 out of 5
following a purchase from 03/02/2025
Delivery compliant, fast. Perfect!
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Response from Bewak
Hello, Thank you for your feedback! We are delighted that everything went well. See you soon on Bewak! The Bewak Team
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Catherine C.
Rating: 5 out of 5
following a purchase from 15/02/2025
Order placed easily, and received very quickly (in 48 hours) at a locker. Reliable and very efficient site. Very satisfied.
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Response from Bewak
Hello Catherine, Thank you very much for your positive feedback! We are delighted that your order went smoothly and that you are satisfied with our service. See you very soon on Bewak! The Bewak Team
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