Customer reviews of Bewak

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 744 published reviews

Summary of reviews

Bewak consistently delivers quick and reliable service, with many reviewers highlighting fast shipping, on-time delivery, and well-organized order processing that keeps customers informed and satisfied. The product experience is described as matching descriptions and expectations, often arriving in careful packaging and in good condition, with several notes praising the quality and suitability of items like tents and bike bags. Customer support is repeatedly commended for responsiveness, with several reviewers mentioning helpful phone and email assistance and proactive follow-up to ensure compatibility and satisfaction. The store is portrayed as offering competitive pricing, broad selection, and trustworthy service, earning repeat customers and strong recommendations.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters
F
Franck D.
Rating: 5 out of 5
following a purchase from 10/11/2024
Satisfied with the delivery. Product not yet tested
Translated reviews
Response from Bewak
Hello Franck, A big thank you for your review! Have a nice day from the entire La Team Bewak team
V
Vincent G.
Rating: 5 out of 5
following a purchase from 31/10/2024
Very good site with competitive offers, order received quite quickly about ten days but there were several public holidays so count rather 5 in normal time I think. I checked everything (except the tent) everything is ok except for the MSR pot which has an impact.
Translated reviews
Response from Bewak
Hello Vincent, A big thank you for your positive review ⭐⭐⭐⭐⭐ It motivates us to improve and offer you the best possible service. We sincerely appreciate that you took the time to share your feedback. See you very soon! Julia - Customer Service Manager
M
Marie-Laure D.
Rating: 5 out of 5
following a purchase from 14/11/2024
The order perfectly matches my expectations and is compliant with my order. Fast delivery. Met
Translated reviews
Response from Bewak
Hello Marie-Laure, A big thank you for your review! Have a nice day from the entire La Team Bewak team
A
Alain L.
Rating: 5 out of 5
following a purchase from 12/11/2024
Very satisfied with the responsiveness, delivered in two days, I recommend this site.
Translated reviews
Response from Bewak
Hello Alain, Thank you for your review. We are delighted to learn of your satisfaction which we share with the entire team. Have a nice day. La Team Bewak
G
Gérald G.
Rating: 5 out of 5
following a purchase from 12/11/2024
Very good! compliant product, ordered on Monday, delivered the next day
Translated reviews
Response from Bewak
Hello Gérald, Thank you for your review. We are delighted to learn of your satisfaction which we share with the entire team. Have a nice day. La Team Bewak
M
Marilyne M.
Rating: 5 out of 5
following a purchase from 28/10/2024
Nothing to complain about. Fast shipping and compliant item. Just a small problem with GLS.
Translated reviews
Response from Bewak
Hello Marilyne, A big thank you for your review! Have a nice day from the entire La Team Bewak team
A
Alexandre P.
Rating: 5 out of 5
following a purchase from 31/10/2024
First order on this site, delivery before the scheduled date, compliant product but not tested yet. Great price considering the competition for the Gregory Zulu 55 trekking bag.
Translated reviews
Response from Bewak
Hello Alexandre, Thank you very much for taking the time to share your review! We are delighted to know that you like our site. We hope to continue to satisfy you. See you very soon! La Team Bewak
C
Christine L.
Rating: 5 out of 5
following a purchase from 03/11/2024
Tent not yet installed, but very fast delivery, product as described. Thank you
Translated reviews
Response from Bewak
Hello Christine, Thank you very much for your review! We wish you to have pleasant moments outdoors with your new tent. Have a nice day from the whole team at La Team Bewak
T
Thierry D.
Rating: 5 out of 5
following a purchase from 04/11/2024
Very fast delivery to the relay point, package well packaged and in accordance with the order. User-friendly website
Translated reviews
Response from Bewak
Hello Thierry, Thank you very much for your positive review ⭐⭐⭐⭐⭐ It motivates us to improve and provide you with the best possible service. We sincerely appreciate that you took the time to share your feedback. See you soon! Julia - Customer Relations Manager
J
Jean Paul R.
Rating: 5 out of 5
following a purchase from 05/10/2024
No issues: products and delivery are compliant and satisfactory. Thank you
Translated reviews
Response from Bewak
Hello Jean-Paul, Thank you very much for your review! Have a nice day from the whole team at La Team Bewak
M
Maestro And Co H.
Rating: 5 out of 5
following a purchase from 27/10/2024
Top fast good price quick shipping thank you
Translated reviews
Response from Bewak
Hello, Thank you for your review. We are delighted to learn of your satisfaction which we share with the entire team. Have a nice day. La Team Bewak
E
Emmanuel S.
Rating: 3 out of 5
following a purchase from 22/10/2024
Not bad but a bit too mixed up
Translated reviews
Response from Bewak
Hello Emmanuel, Thank you very much for taking the time to share your review! Your comments are valuable to help us improve. We hope to continue to satisfy you and remain at your disposal for any questions. See you soon! La Team Bewak
L
Laurent C.
Rating: 5 out of 5
following a purchase from 20/06/2024
Great
Translated reviews
Response from Bewak
Hello Laurent, Thank you for your review! Have a nice day from the whole team at La Team Bewak
E
Eric R.
Rating: 5 out of 5
following a purchase from 28/10/2024
No issues, fast, simple.
Translated reviews
Response from Bewak
Hello Eric, Thank you very much for your review! Have a very nice day. La Team Bewak
N
Nicolas F.
Rating: 5 out of 5
following a purchase from 21/10/2024
Perfect chrome good stove as always with msr.
Translated reviews
Response from Bewak
Hello Nicolas, Thank you very much for your review! We wish you to prepare good little dishes during your getaways. Have a nice day. La Team Bewak
M
Marc B.
Rating: 5 out of 5
following a purchase from 29/10/2024
Good responsiveness from Bewak. A serious team!
Translated reviews
Response from Bewak
Hello Marc, Thank you very much for your review. We are delighted to learn of your satisfaction. Have a nice day. La Team Bewak
A
André R.
Rating: 5 out of 5
following a purchase from 09/05/2024
Everything went smoothly.
Translated reviews
Response from Bewak
Hello André, Thank you very much for your review! Have a nice day from the whole team at La Team Bewak
G
Gilbert B.
Rating: 5 out of 5
following a purchase from 11/06/2024
Very well-made site and very responsive staff
Translated reviews
Response from Bewak
Hello Gilbert, Thank you for your review. We are delighted to learn of your satisfaction which we share with the entire team. Have a nice day. La Team Bewak
P
Philippe C.
Rating: 5 out of 5
following a purchase from 27/10/2024
Very fast delivery, serious follow-up, quality item received, very satisfied with my purchase
Translated reviews
A
Annequin E.
Rating: 5 out of 5
following a purchase from 25/10/2024
Very happy, everything is compliant and delivered with impressive speed! Thank you
Translated reviews
S
Samir A.
Rating: 5 out of 5
following a purchase from 23/10/2024
Fast and impeccable service. Well-packaged parcel. Highly recommended.
Translated reviews
P
Patrick G.
Rating: 5 out of 5
following a purchase from 05/09/2024
Simple and clear presentation
Translated reviews
Response from Bewak
Hello, A big thank you for your feedback! Have a great day from the entire Bewak Team
I
Isaure R.
Rating: 5 out of 5
following a purchase from 01/05/2024
I ordered a tent online from the Bewak website and there were shipping issues. But Bewak was very responsive and understanding and did what was necessary for us to receive our tent quickly.
Translated reviews
Response from Bewak
Hello Isaure, Thank you for your feedback. We are delighted to have found a solution and to learn of your satisfaction, which we share with the entire team. Have a great day. The Bewak Team
D
David P.
Rating: 5 out of 5
following a purchase from 26/09/2024
Order prepared very quickly, delivery within 2 days, perfect
Translated reviews
Response from Bewak
Hello David, A big thank you for your feedback! Have a great day from the entire Bewak Team
C
Christophe H.
Rating: 5 out of 5
following a purchase from 30/09/2024
Meets my expectations
Translated reviews
Response from Bewak
Hello, Thank you for your feedback and we are pleased to learn of your satisfaction, which we share with the entire team. Have a great day. The Bewak Team
D
Daniel Z.
Rating: 5 out of 5
following a purchase from 08/05/2024
Correct order and fast delivery
Translated reviews
Response from Bewak
Hello Daniel, A big thank you for your feedback! Have a great day from the entire Bewak Team
C
Clement L.
Rating: 3 out of 5
following a purchase from 30/06/2024
The delivery time was significantly delayed. No communication with customer service, which we had to chase multiple times. Too bad!
Translated reviews
Response from Bewak
Hello, Thank you for your feedback and we sincerely apologize for the delay in restocking your coconut mat. We are truly sorry for this incident. Wishing you a pleasant day. Julia - Customer Relations Manager
P
Pascal T.
Rating: 5 out of 5
following a purchase from 12/08/2024
Good commercial service, quality products, fast delivery.
Translated reviews
Response from Bewak
Hello Pascal, Thank you very much for taking the time to share your feedback! We are delighted to have met your expectations. We hope to continue to satisfy you. See you very soon! The Bewak Team
S
Sylvie D.
Rating: 5 out of 5
following a purchase from 27/06/2024
Fluid site with pleasant navigation. The proposed items are of quality, with very reasonable prices. Short delivery times. Bewak is great!
Translated reviews
Response from Bewak
Hello Sylvie, Thank you very much for taking the time to share your feedback! We are delighted to know that you like our site. We hope to continue to satisfy you. See you very soon! The Bewak Team
E
Eric V.
Rating: 5 out of 5
following a purchase from 01/09/2024
Very fast delivery
Translated reviews
Response from Bewak
Hello Eric, Thank you very much for your feedback! Have a great day from the entire Bewak Team
I
Isabelle P.
Rating: 5 out of 5
following a purchase from 30/06/2024
Very good
Translated reviews
Response from Bewak
Hello Isabelle, Thank you very much for your feedback! Have a great day from the entire Bewak Team
C
Corentin N.
Rating: 5 out of 5
following a purchase from 27/05/2024
Very good
Translated reviews
Response from Bewak
Hello Corentin, Thank you very much for your feedback! Have a great day from the entire Bewak Team
J
Jean Paul B.
Rating: 5 out of 5
following a purchase from 26/08/2024
Fast and compliant shipping, thank you
Translated reviews
Response from Bewak
Hello Jean-Paul, A big thank you for your feedback! Have a great day from the entire Bewak Team
A
Alain N.
Rating: 4 out of 5
following a purchase from 18/05/2024
No particular problem
Translated reviews
Response from Bewak
Hello Alain, Thank you for your feedback! Have a nice day from the entire team La Team Bewak
A
Agnès R.
Rating: 4 out of 5
following a purchase from 08/05/2024
Very good site but a bit expensive...
Translated reviews
Response from Bewak
Hello Agnès, Thank you very much for taking the time to share your feedback! We are delighted to know that you like our site. Regarding the prices, we always strive to offer quality products and services, and your comments are valuable to help us improve. We hope to continue to satisfy you and remain at your disposal for any questions. See you very soon! La Team Bewak
P
Paul J.
Rating: 1 out of 5
following a purchase from 07/08/2024
I ordered a product "in stock". After almost a month of waiting, I sent several emails to the concerned service to get news about my order, which was not sent. No response. Several weeks later, they sent me an email to say they had just received new stock, and that they would proceed to send my order soon. Let's just say that my shopping experience is probably the most mediocre possible. I would never recommend this site again.
Translated reviews
Response from Bewak
Hello Paul, We thank you for your feedback and we sincerely apologize for the inconvenience caused. The ankle boots you ordered were available on order with a shipping delay of 10 days. One of the 2 sizes was temporarily out of stock and the purchasing service was only informed at the end of August. We are sincerely sorry for this incident. Wishing you a pleasant day. Julia - Customer Relations Manager
G
Graziano F.
Rating: 5 out of 5
following a purchase from 21/07/2024
Very satisfied with the site!
Translated reviews
Response from Bewak
Hello Graziano, A big thank you for your feedback! Have a nice day from the entire team La Team Bewak
E
Emmanuel J.
Rating: 5 out of 5
following a purchase from 23/10/2024
Excellent thank you
Translated reviews
Response from Bewak
Hello Emmanuel, Thank you as well! Have a nice day from the entire team La Team Bewak
M
Mireille D.
Rating: 5 out of 5
following a purchase from 04/08/2024
Reliable site. Order received quickly
Translated reviews
Response from Bewak
Hello Mireille, A big thank you for your feedback! Have a nice day from the entire team La Team Bewak
C
Cedric D.
Rating: 5 out of 5
following a purchase from 02/05/2024
No issues throughout the process.
Translated reviews
Response from Bewak
Hello Cédric, Thank you for your feedback! Have a nice day from the entire team La Team Bewak