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V
Rating: 2 out of 5
First order with Bewaak. Delivery quite long, and little communication. Too bad because they had interesting products
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Customer reviews of Bewak
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 744 published reviews
Summary of reviews
Bewak consistently delivers quick and reliable service, with many reviewers highlighting fast shipping, on-time delivery, and well-organized order processing that keeps customers informed and satisfied. The product experience is described as matching descriptions and expectations, often arriving in careful packaging and in good condition, with several notes praising the quality and suitability of items like tents and bike bags. Customer support is repeatedly commended for responsiveness, with several reviewers mentioning helpful phone and email assistance and proactive follow-up to ensure compatibility and satisfaction. The store is portrayed as offering competitive pricing, broad selection, and trustworthy service, earning repeat customers and strong recommendations.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Top quality/price ratio
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M
Rating: 5 out of 5
Fast delivery, well-packaged parcel, well-priced, I recommend!
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V
Rating: 5 out of 5
Quickly received product conforms
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S
Rating: 5 out of 5
ok
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A
Rating: 5 out of 5
Top exactly what I wanted cheaper than elsewhere and delivery well before what was announced
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C
Rating: 1 out of 5
Order returned on December 8, 2025 (with acknowledgment of receipt by bewak) 3 reminders for refunds to customer service, no refund to date
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T
Rating: 5 out of 5
Package well received
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M
Rating: 5 out of 5
Satisfied with the product and delivery but it was not done by gsl to our home but by a local carrier.
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P
Rating: 5 out of 5
Perfect!
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M
Rating: 5 out of 5
Quick and serious shipping
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É
Rating: 5 out of 5
Fast and efficient
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J
Rating: 5 out of 5
Excellent
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E
Rating: 5 out of 5
Good service, product conforms to the order and well packaged
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N
Rating: 4 out of 5
Poncho/duvet thermo, a practical and quality product. The full price would have been too high but on sale it was correct. Delivery time ok.
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S
Rating: 5 out of 5
Very fast delivery and in good condition. Impeccable.
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M
Rating: 5 out of 5
Congratulations to customer service for its responsiveness!
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M
Rating: 5 out of 5
Overall experience top-notch. The ordered product was sent and received very quickly, in quality packaging. The received product matches its description
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N
Rating: 5 out of 5
Product conforms, excellent responsiveness. The product was sent in record time!
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T
Rating: 5 out of 5
Super fast delivery, great hiking bag for the delivery, the delivery person warns 3 minutes before, I live on the 5th floor!! Just this point to improve otherwise top material
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B
Rating: 5 out of 5
Perfect, as usual.
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R
Rating: 5 out of 5
Great!
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D
Rating: 5 out of 5
Correct site.
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A
Rating: 3 out of 5
Received the order late after calling at least 4 times and sending an email
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J
Rating: 5 out of 5
Product conforms to the order delivered on time!
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T
Rating: 5 out of 5
Perfect, fast and friendly.
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Response from Bewak
Hello Thierry,
Thank you for your feedback! Perfect, quick, and friendly: exactly the Bewak mindset.
We hope to see you again very soon for your next outdoor outings.
See you very soon on Bewak,
The Bewak Team
Thank you for your feedback! Perfect, quick, and friendly: exactly the Bewak mindset.
We hope to see you again very soon for your next outdoor outings.
See you very soon on Bewak,
The Bewak Team
M
Rating: 5 out of 5
5 stars
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Response from Bewak
Hello Myriam,
Thank you very much for these 5 stars ⭐⭐⭐⭐⭐! It motivates us to keep equipping you as best as we can.
Looking forward to seeing you on Bewak.
The Bewak Team
Thank you very much for these 5 stars ⭐⭐⭐⭐⭐! It motivates us to keep equipping you as best as we can.
Looking forward to seeing you on Bewak.
The Bewak Team
G
Rating: 5 out of 5
top
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Response from Bewak
Hello Guillaume,
Thank you for your message! Simple, effective... top.
See you soon for your next order.
The Bewak Team
Thank you for your message! Simple, effective... top.
See you soon for your next order.
The Bewak Team
L
Rating: 5 out of 5
Serious company and attentive to its customers. Fast and compliant delivery. Quality products, nothing to complain about.
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Response from Bewak
Hello Laurent,
Thank you for this very complete feedback! Fast delivery, quality products, and customer listening, that’s exactly our commitment.
Glad to know you are fully satisfied.
See you very soon on Bewak,
The Bewak Team
Thank you for this very complete feedback! Fast delivery, quality products, and customer listening, that’s exactly our commitment.
Glad to know you are fully satisfied.
See you very soon on Bewak,
The Bewak Team
B
Rating: 5 out of 5
The bag seems easy to use and waterproof, which is its main asset.
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Response from Bewak
Hello Benoît,
Thank you for your review! Waterproofing and ease of use are indeed key points for our bike bags.
We wish you great outings!
See you very soon on Bewak,
The Bewak Team
Thank you for your review! Waterproofing and ease of use are indeed key points for our bike bags.
We wish you great outings!
See you very soon on Bewak,
The Bewak Team
P
Rating: 3 out of 5
Quality products, but at a higher price than the competition. Shipping costs a bit high. One should take advantage of a good promotion!
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Response from Bewak
Hello Pierre,
Thank you for taking the time to share your feelings. We do our best to offer durable and quality products while remaining competitive. Offers and promotions are regularly set up to take advantage of the best prices.
Don't hesitate to contact us if needed.
See you very soon on Bewak,
Julia – Customer Service Manager
Thank you for taking the time to share your feelings. We do our best to offer durable and quality products while remaining competitive. Offers and promotions are regularly set up to take advantage of the best prices.
Don't hesitate to contact us if needed.
See you very soon on Bewak,
Julia – Customer Service Manager
A
Rating: 3 out of 5
Response times to questions are rather slow and I had to call 3 times in 3 weeks to get an answer. Always very polite and nice on the phone....
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Response from Bewak
Hello Antoine,
Thank you for your detailed feedback. We sincerely apologize for the response delay you encountered. Your comment is valuable and helps us improve our responsiveness, especially during busy periods.
We remain available if needed.
See you very soon on Bewak,
Julia – Customer Service Manager
Thank you for your detailed feedback. We sincerely apologize for the response delay you encountered. Your comment is valuable and helps us improve our responsiveness, especially during busy periods.
We remain available if needed.
See you very soon on Bewak,
Julia – Customer Service Manager
J
Rating: 5 out of 5
Order placed quickly, very responsive company, package received quickly. Fully satisfied with the experience.
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Response from Bewak
Hello Jean-Pierre,
Thank you for this great feedback! Quick order, responsive team and express delivery, it's perfect.
Glad that the experience fully satisfied you.
See you very soon on Bewak,
The Bewak Team
Thank you for this great feedback! Quick order, responsive team and express delivery, it's perfect.
Glad that the experience fully satisfied you.
See you very soon on Bewak,
The Bewak Team
T
Rating: 5 out of 5
Super happy with my purchases on your site, fast delivery and good quality.
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Response from Bewak
Hello Thierry,
Thank you very much for your message! Fast delivery and quality products, we are glad that you are pleased with everything.
Looking forward to equipping you again.
See you very soon on Bewak,
The Bewak Team
Thank you very much for your message! Fast delivery and quality products, we are glad that you are pleased with everything.
Looking forward to equipping you again.
See you very soon on Bewak,
The Bewak Team
P
Rating: 5 out of 5
Very good, I haven't tried the tent yet, but it should be of good quality... I will come back to add a review on this product, otherwise a very good company..
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Response from Bewak
Hello Patrick,
Thank you for your feedback! We hope the tent will meet your expectations once tested.
Don't hesitate to come back and share your experience.
See you very soon on Bewak,
The Bewak Team
Thank you for your feedback! We hope the tent will meet your expectations once tested.
Don't hesitate to come back and share your experience.
See you very soon on Bewak,
The Bewak Team
A
Rating: 5 out of 5
Interesting prices, easy online ordering and fast delivery.
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Response from Bewak
Hello Alain,
Thank you for your review! Interesting prices, easy ordering and fast delivery, mission accomplished.
See you soon for new equipment.
The Bewak Team
Thank you for your review! Interesting prices, easy ordering and fast delivery, mission accomplished.
See you soon for new equipment.
The Bewak Team
F
Rating: 5 out of 5
Good
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Response from Bewak
Hello Franck,
Thank you for your feedback! Simple and effective, we love it.
See you soon on Bewak.
The Bewak Team
Thank you for your feedback! Simple and effective, we love it.
See you soon on Bewak.
The Bewak Team
T
Rating: 5 out of 5
Fast and well-priced
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T
Rating: 5 out of 5
Nothing to complain about, perfect product and fast delivery
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M
Rating: 5 out of 5
Fast and careful delivery.
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Response from Bewak
Hello Marie-Laure,
Thank you for your positive feedback! A fast and careful delivery is essential to start the adventure well.
Looking forward to seeing you on Bewak.
See you soon on Bewak,
The Bewak Team
Thank you for your positive feedback! A fast and careful delivery is essential to start the adventure well.
Looking forward to seeing you on Bewak.
See you soon on Bewak,
The Bewak Team