Bewak consistently delivers quick and reliable service, with many reviewers highlighting fast shipping, on-time delivery, and well-organized order processing that keeps customers informed and satisfied. The product experience is described as matching descriptions and expectations, often arriving in careful packaging and in good condition, with several notes praising the quality and suitability of items like tents and bike bags. Customer support is repeatedly commended for responsiveness, with several reviewers mentioning helpful phone and email assistance and proactive follow-up to ensure compatibility and satisfaction. The store is portrayed as offering competitive pricing, broad selection, and trustworthy service, earning repeat customers and strong recommendations.
Question asked by email and quick response, order received within a very correct timeframe (a bit longer than other purchases elsewhere but it was the carrier that was slower than usual, probably due to the busy holidays). A site to remember for future purchases and to recommend without hesitation.
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Response from Bewak
Hello Joefrey, Thank you very much for your positive review ⭐⭐⭐⭐⭐ and your understanding regarding the slightly longer delivery times during the holiday season. Your comment motivates us to improve and provide you with the best possible service. We sincerely appreciate that you took the time to share your feedback. See you soon! Julia - Customer Service Manager
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Angelique B.
Rating: 5 out of 5
following a purchase from 07/01/2025
Very fast delivery, product as described, attractive price
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Response from Bewak
Hello Angélique, Thank you for your review. We are delighted to hear of your satisfaction, which we share with the entire team. Have a great day. The Bewak Team
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Isinger L.
Rating: 5 out of 5
following a purchase from 26/12/2024
Everything went well
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Response from Bewak
Hello Isinger, Thank you very much for your review! Have a great day from the whole team. Julia - Customer Service Manager
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Jeanine S.
Rating: 5 out of 5
following a purchase from 08/01/2025
Easy-to-access site, efficient customer service and delivery.
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Response from Bewak
Hello, Thank you very much for your review! Have a great day from the whole team. The Bewak Team
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Anne-Pascale P.
Rating: 5 out of 5
following a purchase from 08/01/2025
Very satisfied with my order. Delivery time respected and package in good condition.
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Response from Bewak
Hello Anne-Pascale, Thank you very much for your review! Have a great day from the whole team. The Bewak Team
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Zoe M.
Rating: 3 out of 5
following a purchase from 05/01/2025
I received my package quickly and it was as described, however I was not notified of its arrival which was supposed to be in a locker, I found out by tracking the package on the carrier's site. Additionally, the package being wrapped in a box that was too large, it did not fit in the locker compartments and was left outside, in front of a store, without the store staff being informed. It was a customer who found it outside and brought it to the store who informed me. Without that, the package could have been stolen…
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Response from Bewak
Hello Zoé, Thank you for your review. I am sorry to hear that you encountered issues with the delivery of your order to a locker. I have reported the information to the carrier. Please accept our apologies for this incident beyond our control. Have a great day. Julia - Customer Service Manager
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Maryse V.
Rating: 5 out of 5
following a purchase from 07/01/2025
Perfect for the responsiveness and the ordered product!
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Response from Bewak
Hello Maryse, Thank you very much for your review! Have a great day from the whole team. Julia - Customer Service Manager
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Stéphanie V.
Rating: 5 out of 5
following a purchase from 02/01/2025
Lower prices than elsewhere for some products. Fast and careful shipping
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Response from Bewak
Hello Stéphanie, Thank you very much for your positive review ⭐⭐⭐⭐⭐ It motivates us to improve and provide you with the best possible service. We sincerely appreciate that you took the time to share your feedback. See you soon! Julia - Customer Service Manager
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Bénédicte J.
Rating: 5 out of 5
following a purchase from 30/12/2024
Very good, perfect service. I recommend
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Response from Bewak
Hello Bénédicte, Thank you for your review. We are delighted to hear of your satisfaction, which we share with the entire team. Have a great day. The Bewak Team
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Mick V.
Rating: 5 out of 5
following a purchase from 22/12/2024
Fortunately, the necessary snow chains are in stock at Bewak. Delivered quickly to Nancy and picked up from the Netherlands in Savoie. Completely well organized. Good price, fast delivery. Perfect.
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Response from Bewak
Hello Mick, Thank you for your review. We are delighted to hear that you found the snow chains you needed and received them on time. Have a great day. The Bewak Team
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Viviane T.
Rating: 5 out of 5
following a purchase from 02/01/2025
Order delivered in record time!
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Response from Bewak
Hello Viviane, Thank you very much for your feedback. We are delighted to have met your expectations. Have a nice day. The Bewak Team
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Pierre D.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very good, order delivered quickly and as described.
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Response from Bewak
Hello Pierre, Thank you for your feedback. We are delighted to hear your satisfaction, which we share with the entire team. Have a nice day. The Bewak Team
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Bernard S.
Rating: 5 out of 5
following a purchase from 26/12/2024
It is quite rare for me to decide to leave a review on the Internet, however, the quality of the service I received is worth these few lines. The prices are very competitive, moreover, I had made a mistake in the delivery address, and the package remained at the store. The seller, seeing that I lived far away, took the time to call me to ask if I wanted him to send me the package, which I received two days later. Impeccable service. Hats off!
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Response from Bewak
Hello Bernard, A big thank you for your positive review ⭐⭐⭐⭐⭐ It motivates us to improve and offer you the best possible service. We sincerely appreciate that you took the time to share your feedback. See you very soon! Julia - Customer Service Manager
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Massimo G.
Rating: 5 out of 5
following a purchase from 26/12/2024
very good price, ergonomic site, fast delivery, perfect product.
I recommend
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Caroline B.
Rating: 5 out of 5
following a purchase from 28/11/2024
Product purchased and delivery, everything is perfect!
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Odette P.
Rating: 5 out of 5
following a purchase from 23/12/2024
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Jacky Z.
Rating: 5 out of 5
following a purchase from 18/05/2024
Top ...
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Claude D.
Rating: 5 out of 5
following a purchase from 21/12/2024
Very good and fast delivery
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Sylvie G.
Rating: 5 out of 5
following a purchase from 18/12/2024
Very good phone contact with advice. Fast shipping and delivery. Second order on this site. Always top!
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Mathilde P.
Rating: 5 out of 5
following a purchase from 18/12/2024
Very fast shipping, quality product.
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Sabine R.
Rating: 5 out of 5
following a purchase from 02/12/2024
Reliable site. Tracked delivery. I recommend
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Philippe G.
Rating: 5 out of 5
following a purchase from 15/12/2024
Material received very quickly and well packaged, I recommend.
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Natacha M.
Rating: 5 out of 5
following a purchase from 10/12/2024
Very fast shipping
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Julien T.
Rating: 5 out of 5
following a purchase from 07/12/2024
Well received, complete, not yet tried
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Anthony R.
Rating: 5 out of 5
following a purchase from 15/12/2024
Order prepared and shipped on time as indicated. Delivery less than 48 hours after the order. Snow chains conforming and well packaged. Professional and fast, this is becoming rare.
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Thierry B.
Rating: 5 out of 5
following a purchase from 02/12/2024
The product was delivered as agreed and within the agreed time.
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Julien G.
Rating: 5 out of 5
following a purchase from 06/12/2024
Fast and efficient shipping, thank you
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Frédéric I.
Rating: 5 out of 5
following a purchase from 08/12/2024
Clear, fast and efficient
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Aloïs A.
Rating: 5 out of 5
following a purchase from 03/12/2024
Fast shipping and conforming product.
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Frédéric D.
Rating: 5 out of 5
following a purchase from 10/12/2024
Conforming product. Delivery in less than 24 hours
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Jonathan G.
Rating: 5 out of 5
following a purchase from 11/12/2024
Easy order, fast delivery, conforming product, nothing to complain about, it's perfect.
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Francis B.
Rating: 5 out of 5
following a purchase from 02/12/2024
Everything is perfect, very satisfied
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Gilles B.
Rating: 5 out of 5
following a purchase from 05/12/2024
Interesting site
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Régis D.
Rating: 5 out of 5
following a purchase from 10/12/2024
Very fast delivery with great prices... top notch
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Melanie R.
Rating: 5 out of 5
following a purchase from 10/12/2024
Ultra fast and careful shipping. Top quality products. Good customer follow-up
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Jean L.
Rating: 5 out of 5
following a purchase from 06/12/2024
Fast delivery, item conforms to the order
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Marianne D.
Rating: 5 out of 5
following a purchase from 02/12/2024
Fast shipping
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Response from Bewak
Hello Marianne, Thank you very much for your review! Have a great day from the whole team at La Team Bewak
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Gilles B.
Rating: 5 out of 5
following a purchase from 29/11/2024
Very good
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Response from Bewak
Hello Gilles, Thank you very much for your review! Have a great day from the whole team at La Team Bewak
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Laurent D.
Rating: 5 out of 5
following a purchase from 02/12/2024
A website that works well, easy to use. The order arrived on time and suits me perfectly!
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Response from Bewak
Hello Laurent, Thank you for your review. We are delighted to learn of your satisfaction, which we share with the entire team. Have a great day. La Team Bewak
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Yves B.
Rating: 5 out of 5
following a purchase from 23/11/2024
Clear site and very competitive prices on certain products. Excellent customer service, information by phone on product availability. Fast delivery. Thank you!
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Response from Bewak
Hello Yves, Thank you very much for your positive review ⭐⭐⭐⭐⭐ We are delighted to learn that we met your expectations and sincerely appreciate that you took the time to share your feedback. See you soon! Julia - Customer Service Manager
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